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Chapter Reviews

5.0 Rating 3,022 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Vinson made the whole process understandable and easy. The plans offered met our needs and all of our questions were answered clearly.
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Posted 3 months ago
I needed help in finding a new Medicare plan, and this was so much easier than dealing with our local Area Agency on Aging!
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Posted 3 months ago
chapter has great rates, friendly staff, plus they are easy to work with as well as working out problems should they come up
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Posted 3 months ago
Kayla was patient with my slow laptop and gave a thorough explanation of my options. I feel better prepared now than I ever was before.
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Posted 3 months ago
I really was pleased with Melanie Gross. She helped me get a better plan and she explained everything to me so I understood it. She was very kind and thoughtful to deal with. I would highly recommend her. Jeana l peterson
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Posted 3 months ago
I was very impressed with Mr. Fritz he was very thorough and explained everything to me so that I could understand it without any difficulty.
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Posted 3 months ago
I felt special, important, and a priority. She was extremely professional and efficient.
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Posted 3 months ago
Keith was extremely helpful in guiding me through the Medicare application experience. I was very anxious about the process due to reports from friends about their difficulty navigating through this. Keith was practical, patient, and explained all the steps in a way that made it understandable. I felt like he "had my back" and will be reliable in following through to make sure everything is in place at the right time. Thank you, Keith!
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Posted 3 months ago
Sarah was / is excellent. Very knowledgeable about different plans. Answered all of my questions, gave great suggestions and advice and set me up with a perfect plan. A very positive experience and i would most certainly recommend Chapter and Ms. Sarah Kohllman.
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Posted 3 months ago
I called Chapter Medicare today after seeing a Talkshow Host recommendations for the company. I had some reservations at first but I needed to change my Medicare Insurance, so I thought...here goes. By the grace of God, a gentleman by the name Vinson Costanza answered my phone call. Vinson was so knowledgeable and calm, which made the process so easy. He asked what I needed as coverage and all the doctors that were involved in my care and then he signed me up with a Insurance Plan that met all of my requirements. I have worked in Healthcare for over twelve years and it's the first time, since moving to Central Florida that I have such a knowledgeable gentleman. Vinson was so easy to speak to; he listened to my needs and helped me to find a plan that fits my needs. Thank you so much Vinson, I appreciate you so much. You are definitely an asset to your Company.
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Posted 3 months ago
Noah Wilson called me exactly at the time we had made up. He was very pleasant and clear. I couldn't be more pleased and heartily recommend you avail yourselves to his services.
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Posted 3 months ago
I was just a confused soon to be 65 year old that could not get understanding on the Medicare process or what all was involved. From anyone. Until, I called Chapter and talked to Sydney S.. Oh my goodness. She made it so very clear as to what I needed to do, why and how. She explained every single thing from start to finish and answered my 100 plus questions. She was so patient with me. I felt like a new person when I hung up with her. When I finally made up my mind on who/what to go/do with for supplemental, it was a breeze. She made turning 65 joyful. Very grateful to have found Chapter through Dave Ramsey. HIGHLY recommend. Thank you Sydney S., Chapter and Ramsey team for guiding us older folks.
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Posted 3 months ago
Lati, Thank you for your time and help to my wife and I yesterday on Medicare. Your presentation to us was outstanding. We feel very comfortable with our decisions because of the help you provided to us. Take care and look forward to speaking to you in the future. Sincerely, Marianne and Jim Cannon
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Posted 3 months ago
Shannon was very helpful in finding a new plan. What I thought was going to be a stressful experience, was not. I enjoyed our time together.
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Posted 3 months ago
Stan was wonderful in explaining everything about medicare and medigap plans!! i was so confused about everything until i spoke with Stan! Thank You so much!!!!
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Posted 3 months ago
I was so very upset about my Anthem policy not covering two of mine. I called the number on the handout I received. I called and Tristan Burke returned my call. From that first call til today, I had my insurance changed, every Doctor I see was confirmed and I was elated. Tristan was wonderful and I’d love to be able to refer him to anyone having to make a change.
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Posted 3 months ago
Very friendly and knowledgeable. Answered my questions without pressure to make a particular decision. It was refreshing to have someone objectively help me navigate the complexities of the Medicare supplement options.
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Posted 3 months ago
Mr Michael was very helpful and very knowledgeable and patient.
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Posted 3 months ago
Miss Gross was very knowledgeable and helped me to understand this a lot better. I did switch to a new plan that will help me so much.
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Posted 3 months ago
Jaclyn was super helpful and check several plans before we moved forward with enrolling , i would recommend her to anyone.
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Posted 3 months ago
Chapter is rated 5.0 based on 3,022 reviews