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Chapter Reviews

5.0 Rating 3,022 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Rachela was wonderful. Knowledgeable, friendly and made the sign up process very easy. I would highly recommend Chapter to anyone.
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Posted 3 months ago
Amazing! Extremely helpful, knowledgeable and kind. Give her a raise!!!!
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Posted 3 months ago
Our advisor, John, did a great job explaining the various options available to us. He listened to our concerns and navigated us through the process. We are very happy with Chapter and their friendly and knowledgeable staff!
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Posted 3 months ago
Daniel Cheeseman was incredibly helpful! The enrollment process was painless, clearly explained, and fits my healthcare needs and my budget. Really appreciate it!
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Posted 3 months ago
Seth was very helpful and patient, as well as, being accessible (phone appointments). Would recommend Chapter/Seth to everyone.
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Posted 3 months ago
Brooklyn was friendly and very knowledgeable and a great help finding a plan for me.
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Posted 3 months ago
Thank you very much for making it so easy for me to change plans. I appreciate you very much thank you.
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Posted 3 months ago
Venus was a delight to speak to; she answered questions I had and I feel she'll be easy to reach out to in the future, should I need to do so.
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Posted 3 months ago
Rachela Purita was my agent and she was incredible helpful, knowledgeable, informative and a pleasure to work with. I will definitely refer her to family and friends. Kind Regards, Michele
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Posted 3 months ago
James Johnson is our advisor and helped us to navigate the complicated world of Medicare. In language we could understand, he explained the 'Parts' of Medicare, their costs and the benefits provided. He was an invaluable resource in explaining our Part G 'gap' options and even completed our enrollment on our behalf. Without James' guidance, we most likely would have made some bad decisions. James never steered us to any particular carrier and was very neutral in discussing the difference in plans and carriers.
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Posted 3 months ago
I want to Lati Carpenter, Chapter’s in-house expert for helping me and my clients, Bob and Marla. We met for a planning on an unusually complicated situation. Theclient came to the meeting with a negative predisposition of Chapter. Lati could not have handled it better. Her knowledge, communication skills, attitude and friendliness soon won over the client. Furthermore, she answered their many questions and helped them accomplish all their Medicare related health insurance goals. She even stayed on with us beyond the allocated time to ensure everything was taken care of. It is important, especially in a world where it is too common to criticize and find fault, to acknowledge when people do a good job. It is even more important to note when they go above and beyond and even more so when they do it with such ease as Lati did. Lati is an excellent representative of Chapter and your corporate values and mission.
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Posted 3 months ago
John Brooks was extremely helpful. He explained everything thoroughly and made sure I understood. This can all be very confusing but he simplified it and made it understandable. He is very friendly and efficient and I will be recommending him to all of my friends and family.
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Posted 3 months ago
It was a very smooth and uninterrupted informational session. Easy-going easy to understand.
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Posted 3 months ago
Thank you chapter for all you do for the seniors who need help with medicare james was very helpful and patient at explaining everything were it was very easy for me to understand yes I would recommend to family and friends
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Posted 3 months ago
I loved my enrollment with representative Shannon. She was extremely patient, helpful , friendly and courteous. Everything was explained in detailed to make sure I understood the plan selected. Thank you so much.
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Posted 3 months ago
Chapter representative was very resourceful and informative. I was able to make better choices about my health care options and chose the right plans to fit my needs and lifestyle. Thank you Bennett for your aid and supportive contribution.
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Posted 3 months ago
Lindsey was absolutely phenominal!!! Not only did he save me $300/mo, he was SO knowledgeable about so many random quesitons. He was patient with me and covered all the logistics of how the process would work from A to Z. So glad I found Chapter and feel confident about using them in the future. Thank you so much!
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Posted 3 months ago
My questions were answered in a precise, efficient manner. Andrew was very patient while explaining my questions and he made me feel very confident that I was on the right track.
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Posted 3 months ago
Daniel Cheeseman is one of the most wonderful person I've ever come across. He helped answer all my questions regarding the best fit for me as I transition from one plan to another. Thank you Daniel! Your dedication to help people goes above and beyond!
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Posted 3 months ago
I was super pleased. Calvin made it painless, easy and quick! It was a very positive experience. And now I can throw away all the Medicare flyers that come my way because I’m completely covered!!
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Posted 3 months ago
Chapter is rated 5.0 based on 3,022 reviews