Login
Start Free Trial Are you a business?? Click Here

Chapter Reviews

5.0 Rating 3,098 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Lati Carpenter expertly guided us through all or our options and the pros and cons of each. She then smoothly walked us through the sign up process. She is exteremely knowledgeable and did an excellent job! It's great to have Chapter as our single point of contact and advocate going forward. I recommend Chapter to anyone heading into retirement.
Helpful Report
Posted 1 year ago
Alex and Jonathan were very helpful and answered all of our questions.
Helpful Report
Posted 1 year ago
Very efficient, professional, and knowledgeable.
Helpful Report
Posted 1 year ago
Stephanie was able to get me a fantastic deal on my Medicare supplement insurance. She took her time with all my questions and gave me all the answers I needed. She truly is a great employee and cares about people and helping them out. I wish all phone people were as nice and friendly as she was!!
Helpful Report
Posted 1 year ago
My husband and I are so thankful for the help we received today. Stephanie was awesome. She took her time and explained everything we needed to know in our search for Medicare supplemental insurance and helped us find just the right plan. Thank you, Stephanie! Thank you, Chapter! -Lauren Spann
Helpful Report
Posted 1 year ago
I was not sure what to expect preceding my 1st virtual meeting with James, but I can certainly confirm that he far exceeded all expectations. He explained everything clearly & made me feel very comfortable with what he was advising me to do. His knowledge combined with his excellent people skills and timely follow up skills has left me feeling a sense of relief knowing that I have a personal advisor advocating for the best Medicare healthcare coverage I can acquire.
Helpful Report
Posted 1 year ago
I would just like to say that Jonathan is awesome at customer service & he does his job extremely well. His patience in explaining all the different plans & answering my questions was top tier. I felt lucky to have had Jonathan answer my call. He’s the best,he sets the bar high👍🏼
Helpful Report
Posted 1 year ago
Stephanie at Chapter answered all my questions & gave me all the information I could possibly need to make an educated decision. She was very pleasant to speak with & I felt comfortable immediately dealing with her, & Chapter. She was able to find me some additional savings as well. My phone call to Chapter & Stephanie proved to be nothing but a genuinely positive experience.
Helpful Report
Posted 1 year ago
I am very pleased with the entire experience with chapter . They made the whole process much easier and seamless. From the healthcare agent to the Medicare advocates they have been patient and very thorough. I will highly recommend them to my family and friends.
Helpful Report
Posted 1 year ago
Jonathan is very personable and helpful with attentiveness to the needs of the client. He recommended the best plan for me and gave me detail about Washingtin State that was important for me to know. Great job!
Helpful Report
Posted 1 year ago
Jonathan was very helpful and explained everything perfectly. he took alot of time with me making sure I understood everything.
Helpful Report
Posted 1 year ago
Answered all my questions, looked at all plans to see what best fit me and my situation.
Helpful Report
Posted 1 year ago
Astha and Cathy were easy to understand and explained benefits expertly. Very helpful in finding right plan for my husband and myself at an affordable cost and explaining what the process is and what was needed from us. I would certainly recommend this service to others. Thank you!
Helpful Report
Posted 1 year ago
Great service. Well explained.
Helpful Report
Posted 1 year ago
I over-analyzed my Medicare options and became so very confused. Catherine Selig gently pulled me out of my rabbit-hole with compassion. Her professionalism and knowledge helped me make the right Medicare choices. A couple of months later and I'm still not alone on my Medicare journey. Thank YOU Cat! 100 Stars to you!
Helpful Report
Posted 1 year ago
Devendra was excellent. Very patient. His instructions and suggestions were clear and informative.
Helpful Report
Posted 1 year ago
I loved working Corey. He was so patient, kind, extremely knowledgeable, and proficient in walking through the entire process. I was totally unprepared and I didn’t know much about Medicare, but Corey took as much time as I needed to explain each step. He knew details of all policies available in my state and pros, cons and costs associated with each plan, helping me pick the best options at the lowest price. From the beginning, even before the Medigap insurance policy application process, he was meticulous about following up with me to help me through some complications associated with my Medicare application with SSA. I’m grateful to Corey and Chapter for their deep expertise and kind culture.
Helpful Report
Posted 1 year ago
Stephanie was able to answer all of my questions, excellent customer service. Awesome job
Helpful Report
Posted 1 year ago
Alex made me happy! It's such an ordeal to choose from so many options. Alex, through Chapter was able to find a more beneficial plan than I had. It was fairly quick too. Will definitely refer anyone looking for help or a change.
Helpful Report
Posted 1 year ago
Sophia is phenomenal! She is informed, nimble, solution-focused, professional and pleasant. Best ever! We feel very satisfied with our insurance decision, thanks to Sophia.
Helpful Report
Posted 1 year ago
Chapter is rated 5.0 based on 3,098 reviews