Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 4,994 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
I had the pleasure of speaking with James Ashton today He was very pleasant, knowledgeable, patient, listen to me attentively before responding and very helpful in getting me the best plan that work for me. I already recommended someone to him. Great customer service.
Helpful Report
Posted 5 months ago
Kayla Torry was very knowledgeable and was a big help. I have already recommended Chapter and Kayla to a customer of mine that is planning to retire in the next year.
Helpful Report
Posted 5 months ago
One of the best 25 minutes and use of my time that I have had this entire year, Mike was sharp, succinct efficient and effective in aiding me in an understanding I've not yet gleaned from countless hours of YouTube videos... He's my new best friend forever!
Helpful Report
Posted 5 months ago
I had the pleasure of working with Jessica for my Medicare needs. With so many options that I seemed to be inundated with, she was able to clarify things for me and steer me in the right direction. She was extremely knowledgeable and personable and when I called her with a question, she returned my call within minutes. I highly recommend Chapter and Jessica in particular. She’s fantastic!
Helpful Report
Posted 5 months ago
When it came time for me to retire I had to switch from my employer paid health benefits that covered myself and my husband. We were lost when thinking of how to sign up for Medicare - didn’t know anything, really. I saw a promotion for Chapter on Instagram, it was a promotion from Dave Ramsey, so I thought it might be dependable. Shannon Davis helped us learn about our options and what choices we needed to make. She was very professional and helpful; also very friendly and easy to communicate with. The whole process was fairly short and much easier than we thought it would be. We are very grateful to Chapter and to Shannon for walking us through this process and always being available for any questions we had. I would highly recommend Chapter services to anyone trying to navigate the Medicare system - they are knowledgeable and very helpful.
Helpful Report
Posted 5 months ago
KC was amazing, made our signing up for Medicare and our supplement so easy!
Helpful Report
Posted 5 months ago
Mister bennett osborne made this a very quick and easy for me. He explained everything in detail for me. It made it easy for me to understand. I was very happy with this service and professionalism.
Helpful Report
Posted 5 months ago
My wife & I were blessed to have Michael Falcon help us look @ Medicare supplement & Part D drug plans. Mike was patient, friendly, and so very helpful answering the many questions we had. He eventually guided us to companies that Chapter did not directly represent because for our situation it saved us a significant amount of money. From previous experience, other Medicare advisors seem to only offer you a pretty limited set of higher priced options. I'm very happy to give Chapter (and Mike) a 5 star review!
Helpful Report
Posted 5 months ago
After listening to the Glenn Beck radio show - Chapter was highly recommended for people new to Medicare and how to navigate this sometimes overwhelming area. My agent was Calvin Fritz and he was absolutely amazing! Calvin explained the differences in plans from Advantage to plan G's. He helped guide me with the application process and made it seamless to join. I highly recommend this company for expert guidance and support. Don't waste your time going anywhere else - Chapter will put you on the right path towards your Medicare journey!
Helpful Report
Posted 5 months ago
Customer service was great. Everything was explained to me in full details. I was also able to write note and ask questions. The representative was amazing.
Helpful Report
Posted 5 months ago
Was very sufficient and polite, helpful. Looking forward to my new aarp advantage coverage.
Helpful Report
Posted 5 months ago
Tom is a very PLEASANT young man and very knowledgeable. He is personable and attentive all in all a valuable employee and one to KEEP! David W. Comstock Sr.
Helpful Report
Posted 5 months ago
We are so happy with our experience using Chapter to help us navigate and apply for the best Medicare insurance plan for our needs. Our Chapter advisor, Calvin Fritz was exceptional in his knowledge of the different supplement plans we were considering. We very much appreciated his patience with all of our "newbie" Medicare questions which were many. Ultimately, we did choose a "G" supplement plan and are very happy with that decision. Calvin also spent time helping us navigate the Medicare D drug prescription plans and how to apply for them, as well as letting us know how to find dental, vision, and hearing if that was something we thought we might need. We very much appreciate knowing that we have Calvin to touch base with as our Chapter representative, and a strong company like Chapter to fall back on if we have any problems or concerns. We both highly recommend Calvin and Chapter for anyone seeking a Medicare plan!
Helpful Report
Posted 5 months ago
Found Chapter through Dave Ramsey's trusted advisors. I made connection with Matt Johnson and the service and communication was amazing. He was thoughtful knowledgeable and courteous. He was very specific in his recommendations to keep my costs low and my plan coverage adequate. I would highly recommend Matt and the Chapter team of advisers.
Helpful Report
Posted 5 months ago
Jaclyn was so knowledgeable and straightforward about our options - she got us to our Medicare decision by educating us on the many possibilities! I cannot recommend her enough - 10 out of 10!!
Helpful Report
Posted 5 months ago
I’ve been working with Bennett over the past couple of weeks in the course of a few phone calls regarding a variety of supplement insurance plan types, and companies. Through the course of our calls I had many questions and looked at the options from different perspectives, and Bennett was very thorough, attentive, and responsive. I was able to put the various options and information together for me to make it comfortable decision on the Medicare supplement plan and company that I felt is the best fit for me now and ongoing through my retirement years. Thank you very much Bennett for your forthright assistance, and assurance that Chapter support services will be there for me as needed over the course of the numerous future years. thank you again. Ray Lambert.
Helpful Report
Posted 5 months ago
Turning 65 and retiring in August I was overwhelmed with all the internet information that is out there, which left me clueless, full of questions. I ended up going online looking up Chapter. I had the opportunity to talk with Indy Erhardt. She was able to give me answers to all my concerns, I thought I would have to deal with someone from Maine because that is where I live, finding out She is in Utah and was able to get me plan G for 68 dollars a month less than what I could get online from Maine company's is incredible. also, her ability to explain everything I needed to know about plan G so I could understand and make the right decision for myself. Thank you, Indy, for helping make my next chapter in life less confusing.
Helpful Report
Posted 5 months ago
Great service! Thank you for all the time helping me understand medicare!
Helpful Report
Posted 5 months ago
Customer Service
Helpful Report
Posted 6 months ago
Rep was thorough, pleasant, and asked me to also write down information that was provided. That helped me with clarity and questions. Bennett was not in a rush and explained everything. I know understand the plans available thru numerous sources and what is best for me. Thank you Chapter.
Helpful Report
Posted 6 months ago
Chapter is rated 5.0 based on 4,994 reviews