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Chapter Reviews

5.0 Rating 3,107 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Jonathon was extremely helpful and competent I’m very happy with his knowledge and patience with me !! I couldn’t be more satisfied. Thank you
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Posted 1 year ago
Jonathan was very helpful and understanding for my situation and helped me find a plan that would work for me and my needs thank you will be in touch if and when I need help again
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Posted 1 year ago
Customer service was friendly and helpful. Will be finding information to me and getting back to me soon.
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Posted 1 year ago
Stephanie was so kind and patient with me,she also did her best to find be the best plan she was a big help to me and am greatful for her help, great job.
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Posted 1 year ago
Noah was fast, efficient and took care of business. Answered my questions and signed me up for exactly what I needed.
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Posted 1 year ago
Excellent service. Honest and patient advice. Highly recommend Stephanie Dragar and Chapter. She made a complex decision much easier. Very satisfied customer Bill Bradshaw
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Posted 1 year ago
Caroline and Austiha were excellent everything was explained in detail am so pleased and happy with the help they have given me it took such a load off my mind dealing with turning 65. The help they gave me and the plan they help me with PPO works and I'm pleased to say this is one of the best experiences I've had since turning 65 March 3rd trying to get Medicare Part C as government calls it. Take my advice to those who are setting up PPO plans, my full name is Reverend Roy B Simpson Jr I would not walk you down the wrong path. If any path I would walk you down would be to the eternal light of the Heavenly Father Path forever and ever amen 🙏 Sincerely yours Reverend Roy B Simpson Jr
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Posted 1 year ago
Noreen explained to me what I needed to know. She was very helpful and pleasant. She knows her stuff.
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Posted 1 year ago
Navigating Medicare vs Advantage plans is seriously compilicated (and a bit rediculous). Ana Lee couldn't have been more patient, informed and responsive. We ultimately chose Medicare/Gap but not after a lot of research and her invaluable council. Notwithstanding, our decisions came on the last day to choose and still, Ana Lee remained unflappable, supportive and so helpful!
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Posted 1 year ago
Brian Marshall what an exceptional agent here I thought I was on the right plan. He showed me what was the right plan. I had 1 million questions. He researched them and gave me the right answers and showed me where they were couldn’t been more happy with BRIAN so happy I’m referring all my friends and family, this man excels at his job you’re lucky to have such a phenomenal employee. Thank you again, sir. What a relief knowing I’m going to be saving money getting extra benefits David Small.
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Posted 1 year ago
Lati was very help and took time to answer my questions. Was really enjoyable to talk to and knowledgeable on the details of the plans we reviewed. Can’t overstate what a compliment she ‘is’ for your company. Looking forward to working with her should any questions of needs come up!!!
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Posted 1 year ago
Jacob is the best! Told him what I was looking for, what my requirements were, what my wish list was, etc. i am set up and ready to go. Jacob is an asset Chapter. Many thanks to him.
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Posted 1 year ago
Lindsey Klun was my advisor and he was extremely helpful and great to work with. He was very knowledgeable and helpful about finding different plans. He listened and asked questions about what I needed in a healthcare plan and was able to find a great plan for me that had everything I was looking for. Very, very pleased with his service.
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Posted 1 year ago
Sophia helped me tremendously. I am disabled by migraines so I was dreading making this call. Sophia was friendly and amazing. She was understanding, and walked me through everything I needed to do, and found me a great insurance for my needs. I am so gladI called! This lifted a huge weight off my shoulders! She even realized the next day was my birthday and wished me happy day. Great experience with her! Please take good care of her!
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Posted 1 year ago
My representative was wonderful . He was very knowledgeable and helpful about several different plans. I was able to find a great plan. That had everything I was looking for. Very, very pleased with my service..
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Posted 1 year ago
Chapter member, Astha was super helpful in setting up my supplemental Medicare plan. she made things very easy to comprehend explained everything I needed to know, and I’m very grateful for her assistance
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Posted 1 year ago
Marshall (Brian) Beall is simply amazing. We had so many concerns and had done a lot of research but were still very confused. Brian explained and walk us through EVERYTHING. Good Customer Service is very hard to find. Brian mastered it. He went ABOVE AND BEYOND our expectations. He is definitely the go to person if you have any questions or concerns. Thank you Chapter for hiring a A1 qualified individual. My husband and I were Blessed to get Brian as our agent.
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Posted 1 year ago
Ana Lee shines! She epitomizes the Chapter organization in guiding one through the multiple decisions on Medicare, supplemental and prescription plans. Professional, friendly and wonderful follow up! Chapter is a gem that I recommend all my friends use.
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Posted 1 year ago
the young man Spencer Murdock was truly awesome. I have been dropped from Medicaid, I was totally confused but Spenser was very patience with me and explained every thing to me in terms I could understand. Sarah was also great on follow up call . I will recommend Chapter to everyone Thank You
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Posted 1 year ago
Caroline Jetter is simply a wonderful person. She took the time to research all plans offered and made my Medicare enrollment a breeze. She is smart, sweet and thorough and is an asset to this company..!!!
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Posted 1 year ago
Chapter is rated 5.0 based on 3,107 reviews