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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
M Mike falcon was wonderful in helping me do what no other agent or broker has been able to help with which is answer all of my questions instead of just some of them he helped me find the best insurance for my personal needs and seems very sincere about helping me in the future. I am very relieved after searching for over a month to have finally found the answers that I needed. I feel lucky to have him on my team.! and he’s going to help me in the future so I don’t have to worry about changes in laws that I might miss! He’s a keeper😊
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Posted 5 months ago
After waiting two weeks for another company to make an appointment to discuss Medicare Plan Options, I found Chapter and in 10 minutes I was talking with Jilly. She was very pleasant, knowledgeable and patient with all of my questions and concerns. Within thirty minutes I had the best plan for me, and I’m looking forward to knowing that I am covered with whatever may come my way.
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Posted 5 months ago
Excellent service and assistance Brandon/Chapter (Rep) helped me with all of my concerns stopped me from making a big mistake of not getting part b and helped me to get what I needed to put all my fears to rest. He went above and beyond to assist me and gave me care that really made me feel heard, which hasn't happened for a very long time. His assistance helped to quell my fears and anxiety over this switch to Medicare, and he gave me access to a team for any possible upcoming issues as well. His care was very personal, and I felt like I was talking to a friend of course after the initial distrustful way I approached him. He was professional and listen to the issues I was having and provided solutions. Thank you so much Brandon.
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Posted 5 months ago
Had very well serviced excellent with Aaron
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Posted 5 months ago
The process was easy and they were very helpful in answering all my questions and provided great advice. Thanks again for the help
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Posted 5 months ago
Great communication and friendly! Nice person that really cares and understands us.
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Posted 5 months ago
Professional and personable, knowledgeable, helpful all the way. Outstanding job!
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Posted 5 months ago
Bennett was the best very patient and very knowledgeable he should get 10 stars
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Posted 5 months ago
Bennett was wonderful! Very patient!
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Posted 5 months ago
I was fortunate to have Jessica Boegemann suggest my best option for a supplemental plan. She was informative and helpful. Also patience with my questions. G Plan was the one we decided on. Thank you Jessica.
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Posted 5 months ago
Daniel Cheeseman Was the best advisor I could ever come across with this information being so confusing it was great to have someone to listen to my questions and answer them thoroughly. He didn’t press me into choosing one plan over together. He just gave me all my information. Show me where I can look at the information for myself. which I did for a couple of days and then he allowed me to send him an email with some additional questions and we got back together today, which is July 22 to go over to everything and I still have some questions. He was patient with me and helped me get through everything And I really appreciated him because getting Medicaid assistance is very daunting.
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Posted 5 months ago
Jilly Silvers was a god send in this Medicare nightmare! She made me feel human again and life was going to be ok! Jilly made it so I understood what I needed and what I did not need. I could ask her anything and she had an answer! Her voice and demeanor were very comforting in this new world of Medicare! I now know I have a team of advocates working for me and that feels fantastic! I appreciate her and Chapter so very much!
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Posted 5 months ago
Aaron answered all my questions got the best rates best plans thank you very much Aaron for all your help
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Posted 5 months ago
Daniel Cheeseman did a great job. I'm happy.
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Posted 5 months ago
Matt was courteous and knowledgeable about what plans would best suit my co-morbidities.
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Posted 5 months ago
Jaclyn Green was excellent. She was very friendly, efficient, and knowledgeable, and made the discussion of health insurance almost seem fun.
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Posted 5 months ago
I had heard that signing up for Medicare was confusing, but Calvin took us step by step through the process, patiently waited while we found and filled out forms online, and answered all our questions.
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Posted 5 months ago
We had the pleasure being assisted today by Indy Erhardt. We were lost and she was friendly, informative and extremely helpful in helping us navigate our choices. She provided many options and patiently worked with us to make the best decision for us. We are so thankful for her and her expertise and she exceeded our expectations! Thank you, Indy!!!
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Posted 5 months ago
Lati was wonderful. She combines a thorough knowledge of Medicare Parts and Plans, humor, problem-solving skills, and a great rapport.
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Posted 5 months ago
Mike Falcon was very helpful in helping me to pick the best advantage plan. He went over several plans and we discussed what my health needs are. Mike was knowledgeable and patient, answering all my questions. He made sure I was comfortable with the choice I made. It took a few weeks for my situation to be resolved so I could be eligible. Mike would call just to check in during the process. He made the enrollment easy. Mike was also a very pleasant person to talk to. It was never a hard sell.
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Posted 5 months ago
Chapter is rated 5.0 based on 4,993 reviews