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Chapter Reviews

5.0 Rating 3,098 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I want to thank Stephanie Drager for her professionalism and being knowledgeable and explaining the Medicare advantage plan. She has such great attitude and is a to speak too. I would recommend her too my friends and family. Again Thank you so much for making me feel comfortable to make a good decision with my medical plan.
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Posted 1 year ago
At first I was somewhat hesitant about the process but Sydney was very helpful throughout the process. She is very knowledgeable about her job. Thank you Sydney.
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Posted 1 year ago
John Brooks Jr is an tremendous resource full of knowledge of Medicare. He was very pleasant to work with. I would highly recommend him.
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Posted 1 year ago
Jonathan Mcknight who took over for Alonso went above and beyond to help me figure out what i needed to do to be covered for eye care and dental care. I thought I had both but turns out I did not. Jonathan took care of it and now I'm all set to go.
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Posted 1 year ago
Spencer answered all my questions and found a way for me to be saving money even though it was not a product that Charter sold!
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Posted 1 year ago
James Young was excellency to work with. He was very informative, thorough and patient. He helped us sign up for a less expensive plan. We will definitely work with him and Chapter in the future.
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Posted 1 year ago
Stephanie was excellent! Why, because she was extremely knowledgeable about all the insurances available whether advantage or supplement. I needed someone with patience and knowledge since I'll be a medicare individual starting July, in which I'll be 65 All questions were asked no hesitation or sounding unsure. She really provided all the information I needed . BTW not pushing at all.
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Posted 1 year ago
Stephanie was very thorough and made the whole process clear and concise. It is a daunting task to navigate the maze of choices available, but Stephanie made it easy and painless and ended up providing me considerable savings and an excellent policy for my needs. I will be referring friends and family to her in the future.
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Posted 1 year ago
Anna Lee was amazing! She was so professional, knowledgeable and most of all patient. I was so overwhelmed with all Medicare stuff. Anna Lee took her time and explained to me in detail so I could understand. Never making me feel stupid about all the questions I asked. All I have to say is I'm so thankful for Ana Lee help.
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Posted 1 year ago
Spencer was very informative and listened to my questions and concerns. He provided appropriate options, but never tried to 'sell' me.
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Posted 1 year ago
John was professional and knowledgeable. I am happy to become his client.
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Posted 1 year ago
Jonathon was extremely helpful and competent I’m very happy with his knowledge and patience with me !! I couldn’t be more satisfied. Thank you
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Posted 1 year ago
Jonathan was very helpful and understanding for my situation and helped me find a plan that would work for me and my needs thank you will be in touch if and when I need help again
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Posted 1 year ago
Customer service was friendly and helpful. Will be finding information to me and getting back to me soon.
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Posted 1 year ago
Stephanie was so kind and patient with me,she also did her best to find be the best plan she was a big help to me and am greatful for her help, great job.
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Posted 1 year ago
Noah was fast, efficient and took care of business. Answered my questions and signed me up for exactly what I needed.
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Posted 1 year ago
Excellent service. Honest and patient advice. Highly recommend Stephanie Dragar and Chapter. She made a complex decision much easier. Very satisfied customer Bill Bradshaw
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Posted 1 year ago
Caroline and Austiha were excellent everything was explained in detail am so pleased and happy with the help they have given me it took such a load off my mind dealing with turning 65. The help they gave me and the plan they help me with PPO works and I'm pleased to say this is one of the best experiences I've had since turning 65 March 3rd trying to get Medicare Part C as government calls it. Take my advice to those who are setting up PPO plans, my full name is Reverend Roy B Simpson Jr I would not walk you down the wrong path. If any path I would walk you down would be to the eternal light of the Heavenly Father Path forever and ever amen 🙏 Sincerely yours Reverend Roy B Simpson Jr
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Posted 1 year ago
Noreen explained to me what I needed to know. She was very helpful and pleasant. She knows her stuff.
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Posted 1 year ago
Navigating Medicare vs Advantage plans is seriously compilicated (and a bit rediculous). Ana Lee couldn't have been more patient, informed and responsive. We ultimately chose Medicare/Gap but not after a lot of research and her invaluable council. Notwithstanding, our decisions came on the last day to choose and still, Ana Lee remained unflappable, supportive and so helpful!
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Posted 1 year ago
Chapter is rated 5.0 based on 3,098 reviews