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Chapter Reviews

5.0 Rating 3,108 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Sydney was prompt, thorough, on task, but easy-going and just helped me with all I needed to do, all questions answered. She hung in with me very professionally, while I was very upset! And answered all my questions and got me on the right track.
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Posted 1 year ago
A big Thank you to Jonathan Mcnight at Chapter for helping me choose a medicare plan that would benefit my health care needs.
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Posted 1 year ago
I had the pleasure of working with Venus and may I say, what an asset to your company. She answered every question and made sure I understood. She found the best plan for me and I will definitely be recommending Chapter to everyone. A big thank you to Venus!!
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Posted 1 year ago
I worked with James on the phone on and off for a year while I got ready to retire. He helped me so much. Having someone walk me through the process set by set was amazing.
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Posted 1 year ago
Cathr Selig was very knowledgeable, friendly and caring. She found me new Medicare Supp plan saving me $200 a month. She communicated clearly and responded to questions promptly. I greatly appreciate Cathy’s service!
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Posted 1 year ago
Astha was great. My Medicare application got hung up in the social security office, and she stuck with me through the weeks of getting everything sorted out. Her explanations and information throughout the process were a godsend in a sea of confusing parts and plans, etc. I highly recommend Chapter and Astha!
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Posted 1 year ago
Caroline Jetter gave us an hour of her time which ended up, referring us to a company which chapter does not represent, American so-and-so, healthcare insurance company. She gave us an unbiased professional advice, which, in the end, was not profitable for herself as an agent. It was beneficial to us. Thank you, Caroline
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Posted 1 year ago
Venus was very kind but most of all very patient with me regarding all my concerns and questions. She was able to put my mind at ease and helped me make the best decision possible.
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Posted 1 year ago
Dianna has been a blessing to work with. She is very knowledgeable and professional explaining health care options pertaining to my needs and was very patient in answering all my questions. Her follow up is outstanding and I look forward to working with her and this company going forward.
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Posted 1 year ago
Lindsey was completely well informed, very easy to talk to , both very personable and very professional. I have a lot of experience and knowledge about Medicare plans , but wanted a little handholding through the Medicare supplement enrollment process. So grateful for such good help !
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Posted 1 year ago
Sophia walked me through the whole process. What a beautiful girl to talk with. She made everything easy peasy. God Bless this girl mightily and the wonderful company of Chapter. 🙏🙏🙏
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Posted 1 year ago
Spencer was most helpful in explaining options and coverage. Saved me $3000 per year in Medicare Supplemental coverage premium for exact same coverage.
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Posted 1 year ago
Renee was very helpful and did a great job explaining the benefits. Extremely knowledgeable and professional!!!
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Posted 1 year ago
Five is a paltry number of stars to give Jonathan, he deserves a constellation of stars for how hard he worked with us. Not only is he exceptionally knowledgeable about Medicare, the plans, the pitfalls, the positives, he is just the most generous listener, really understanding the complexities of our situation. I feel that I made a friend as well as a trusted advisor. He managed to brighten our day in the course of talking Medicare! What a gift!! And what a fantastic company, I love this generation for doing good while still making money. It's possible! Yay!
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Posted 1 year ago
Working with Jonathon McKnight was great! He made sense of everything. He answered all questions that I had and made me feel good about this coverage I was working with him on. I would highly recommend Jonathon.
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Posted 1 year ago
She was very thoughtful and sympathetic to our needs. Answered all questions. On time for set phone appointments and gave excellent advice and was very knowledgeable... Venus was a gem and a pleasure to talk with
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Posted 1 year ago
Jonathan was very helpful with navigating through the process of choosing a Medicare Advantage plan. He took the time to give me all the details of each plan and how they relate to my health care needs. He was very friendly, patient and knowledgeable.
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Posted 1 year ago
They always go the extra 100 miles to help you out with anything. Everyone that has helped my bipolar easily confused person was amazing very nice very caring they are sent from God above.
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Posted 1 year ago
Stephanie Drager is such a genuinely kind and caring person which made what she taught me very comfortable learning all about Medicare. She was extremely thorough taught me ALL I need to know, in order to make the right choices for myself knowing that my healthcare plan will meet my needs in order to stay healthy in order to continuing leading a happy and fulfilling life. Presentation
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Posted 1 year ago
I really liked the clarity that Venus Hernandez’ explanation brought to helping us chose insurance we are comfortable with. She explains in options in a clear concise manner and listens well. I will recommend her and Chapters. I am looking forward to working with her again to chose Part D, the drug insurance this fall during open enrollment.
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Posted 1 year ago
Chapter is rated 5.0 based on 3,108 reviews