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Chapter Reviews

4.9 Rating 5,984 Reviews
98 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Michael did a great job of explaining Medicare plans and helped me find the one that I'm most suited for. He also assured me that he'll be there for me in the future. I know I'll have questions and I trust I can count on his expertise. Thank you!
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Posted 23 hours ago
I spoke with Patrick Marlow. He is very professional and knowledgeable. He was very helpful in helping we find a Medicare Advantage plan right for me. I highly recommend him. 🐼
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Posted 1 day ago
Patrick provided highly professional service. He thoroughly & thoughtfully answered all of our questions and addressed all of our concerns regarding the Medicare Supplement Insurance plans that my wife & I had independently researched and inquired about. His assistance was invaluable in helping us quickly arrive at a choice with which we felt comfortable. We also were very pleasantly surprised that the monthly premiums he quoted were much lower than what we've seen for the same coverage elsewhere. Patrick then quickly and accurately completed & submitted Medicare Supplement Insurance applications on our behalf, and provided us with follow-up information immediately thereafter.
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Posted 1 day ago
Mike was super helpful and helped me navigate how to keep my current insurance with my employer while getting the plan that is best with Medicare.
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Posted 1 day ago
Lati Carpenter is extremely knowledgeable, and she explained things in a way anyone could understand, thank you so much Lati, Tom
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Posted 2 days ago
Call these people they will help you so much!
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Posted 2 days ago
Extremely helpful and caring
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Posted 2 days ago
I worked with George Mikic today, and I have to tell you that it was such an absolute and amazing experience! He is thoughtful, polite, very kind and patient…and has a truly wonderful personality! I feel very privileged to be “his client”. Thank you so much George !
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Posted 2 days ago
great dialog with Tyler
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Posted 2 days ago
I found the advisor I worked with was very helpful and knowledgeable. This made the process easy to enroll in a Medicare Supplement Plan N and a Part D plan as well. I came to Chapter after seeing Dr. Ed Weir on YouTube and I'm happy I did. Knowing Chapter also has advocates to help in times of need, or to recommend changes is also a plus. I highly recommend Chapter.
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Posted 2 days ago
i was told my premium would be taken as of effective date of the policy - which would be the first of each month - however the funds were withdrawn 3 weeks prior which then left me with unpaid bills, an overdrawn account and bank fees.
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Posted 2 days ago
This was my first call to Chapter. James Ashton answered the phone immediately, he knew the answer to all my questions and was able to set me up with my Medigap and Plan D in one phone call. He is very professional and good natured. I highly recommend Chapter to my retiring friends and colleagues.
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Posted 2 days ago
Stephanie made the process of signing up for Part B and G simple and easy. She was very personable and patient answering all my questions.
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Posted 2 days ago
Stephanie made the process of signing up for Part B and G simple and easy. She was very personable and patient answering all my questions.
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Posted 2 days ago
Phil was so helpful and a gave great customer service!! Blessings
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Posted 2 days ago
My Medicare Supplement Coverage has seen a large increase in premiums for 3 straight years. I've been baffled as to why and at a loss about what to do about it. Medicare is so confusing to me. With the price of food, gas & so many other things going up I desperately needed help. Luckily, I heard about CHAPTER. My Chapter Adviser was so knowledgeable, kind & professional. I'm so very grateful for the help they provided me. I've saved a lot of money & time. Also, I understand & like the choice I've made, but it was only possible with my advisor's assistance. They truly deserve the five-star rating & a BIG "THANK YOU"!
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Posted 2 days ago
Very informative and knowledgeable ! Kacie BelMont explain to my decisions and how they would affect me and was very very people orientated , communicative. And patient as I'm a dual diagnosis patient. Personally would have hired her for my business. John C.
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Posted 2 days ago
Very informative and knowledgeable ! Kacie BelMont explain to my decisions and how they would affect me and was very very people orientated , communicative. And patient as I'm a dual diagnosis patient. Personally would have hired her for my business. John C.
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Posted 2 days ago
From the first call with Ryan W I felt comfortable talking with him He was professional and experienced and extremely knowledgeable and gave information in a concise manner that was easy to understand- he was very responsive and quick to reply to inquiries and the whole application process was dealt with efficiently- really recommend this organization
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Posted 2 days ago
Tarek was very helpful in changing my Medicare supplement a more reasonable company as far as premium amount. He made this process very easy and pleasant.
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Posted 2 days ago
Chapter is rated 4.9 based on 5,984 reviews