Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,861 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,861 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service !!! The driver did not appear and did not informed us and the company did not even offer adequate compensation! not recommended !!”

Helpful Report

Posted 6 years ago

“Really unprofessional, I booked for 9 am and the driver didn’t show up and didn’t answer my calls and now they don’t give me back my money because they say driver was there and you weren’t there ,maybe they think i am blind or something, anyway my advice is never use this service, and also I received a email from a third party company that is working with them mentioned that this company should pay them $3000 and they asked me if I didn’t pay them yet so please pay us, I can’t believe this behaviour.”

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Posted 6 years ago

“Really bad service. The driver was late, he hardly spoke a few words in english and he didn’t Even offer to help us with the troley, he Walked 100 m ahead. Bad experience”

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Posted 7 years ago

“SCAM.. do not use... We arrived Heathrow T3 11/19 1 pm. No driver... call UK, MIA, SFO smf left message.. no one return call. went to 3rd and 4th fl. waiting parking lot, no driver there. Left with taxi for $200 at 3:30 pm, almost missing our cruise setting sail at 5 pm”

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Posted 7 years ago

Helpful Report

Posted 7 years ago

“Get transfer are an absolutely terrible company and a terrible service I would recommend anybody not to book them. They left me stranded is airport and although I've put in an official complaint they are not interested. They will cancel you at any time even if you paid your money and therefore entered into a contract with them. They have no qualms but leave you stranded in foreign airports with no form of transport and to fend for yourself. They are a disgusting company that need to understand the pain that they're causing by this terrible service. I urge anybody to definitely not book with get transfer.”

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Posted 7 years ago

“Booked a journey and stated we needed 4 drop offs within 5 mins of each other. They gave me a quote which I accepted, paid the 30% fee online. The next day the taxi company called me and said I would be charged more for the drop off’s. I’ve requested a refund on this basis to which they have sent back a series of emails avoiding the acknowledgement of my 4 refund requests to date. Still waiting to date for my refund. The taxi date is 6 weeks away so not sure why they are dragging this out when they can simply book someone else in. Shocking customer service and shocking company.”

Helpful Report

Posted 7 years ago

Gettransfer is rated 4.3 based on 3,861 reviews