LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,658 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,658 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“I would not recommend the service as: 1. I have to constantly call and monitor the whole process flow (request certificate of insurance, verifying if the driver is able to get in, communicate with customer service on the revised ETA, call the driver directly to check his updated ETA when the revised ETA is expiring) and doing a lot of hands on things myself 2. It seems that the service is a platform and the company subcontract local contractors for individual jobs. As a result, the quality of work is not guaranteed. 3. Their track my order page is a joke. None is updated at all.”

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Posted 4 years ago

“Super quick and easy, got a scheduled pick up of my item the next day. No hidden fees!!! O so amazing!”

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Posted 4 years ago

“So easy to use. Just enter your info and sit back. The rest is done - it’s so easy, you wonder if it’s actually going to happen as promised - and then, it’s done.”

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Posted 4 years ago

“The people who came were great! Moved very quickly and were friendly.”

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Posted 4 years ago

“So easy to use. Just enter your info and sit back. The rest is done - it’s so easy, you wonder if it’s actually going to happen as promised - and then, it’s done.”

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Posted 4 years ago

“Loaders never showed on scheduled day. Which screwed us as we were getting photos done for house listing. They asked to reschedule and that they would come back in two days. The next day they notified me they could not pick up for another week. All i needed was a washer and dryer picked up. Customer service didn’t seem to care at all.”

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Posted 4 years ago

“So easy to use. Just enter your info and sit back. The rest is done - it’s so easy, you wonder if it’s actually going to happen as promised - and then, it’s done.”

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Posted 4 years ago

“So easy to use. Just enter your info and sit back. The rest is done - it’s so easy, you wonder if it’s actually going to happen as promised - and then, it’s done.”

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Posted 4 years ago

“Honestly I’m so glad I chose LoadUp services! Very prompt, trustworthy, dependable, and so much more! I’d definitely be glad to refer anyone who is in need of pick up services. The two young men who helped me yesterday were simply amazing.”

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Posted 4 years ago

“They arrived early in the window I was given for their arrival which was very nice. Very quick with loading and both were polite. I was updated through text/email throughout the whole process. I would highly recommend using this service:)”

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Posted 4 years ago

“We are so happy and thankful for our pickup”

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Posted 4 years ago

“All was great except they were late. I had to call them to find out they were going to be late but it all went smoothly. Great guys.”

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Posted 4 years ago

“I didn't know what to expect but they were courteous, respectful and kept in communication the entire process. I can't recommend them enough! I tried to donate items but that was not possible as they had to be removed form inside my home. I would use them again and highly recommend this service.”

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Posted 4 years ago

“Great to work with!”

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Posted 4 years ago

“Kelton and Zane deserve rating of 10. They were on time and completed the removal promptly. Did an Excellent and very professional job. Would definitely recommend LoadUp to my family and friends.”

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Posted 4 years ago

“My experience with LoadUp was great. Easy booking process online with price quote from the beginning. Received a call the day before confirming my furniture pickup. Received a call from Mike the morning of with an expected time frame for his arrival. He was prompt and on time. He was able to come in and take my sofa and love seat all in about 20 minutes. Him and his father were very polite and professional. I would definitely recommend this team to anyone seeking assistance moving furniture”

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Posted 4 years ago

“My loaders were great and fast! The reason this review is 4 stars not 5 is that they arrived outside the stated time-frame stated, and the company never called to warn me.”

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Posted 4 years ago

“Great to work with!”

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Posted 4 years ago

“Service is straight trash! They were supposed to show up anywhere from 8am to 12. 4 hours past noon and still haven't arrived. I've tried to call the driver several times and now they won't pick up the damn phone.”

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Posted 4 years ago

“Really great movers, professional and on time. Would use again”

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Posted 4 years ago

LoadUp is rated 4.6 based on 7,658 reviews