Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Maylite Trading Estate, Martley, Worcestershire
Rating: 4.40

4.4 Rating 3,385 Reviews

94 %

of reviewers recommend Hello Baby

4.4

Based on 3,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

Write Your review

Tell us how Hello Baby made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and fast delivery”

Helpful Report

Posted 6 years ago

“Ordered a car seat for £200 which never arrived. Contacted company who said there is a delay and instead of 3 day delivery time there’ll now be 10 days. 16 days after ordering now, car seat still not here and no contact from hello baby. Emailed to ask where my order is and received a reply to say there is a further delay, not sure how long. Poor customer care - have had to chase to find out status. Have requested a refund which I am really hoping will materialise...”

Helpful Report

Posted 6 years ago

Thank you for your review. We are very sorry for the issues we have had processing your order. On this occasion we appreciate this is not the level of service we aim to provide our customers. We are reviewing the issue with the setting on our website and the communication you received. We have issued a full refund by Paypal which should be now showing in your account. Please contact us if you have any issues receiving this. Thank you once again for your time and understanding.

Posted 6 years ago

“Scam, do not but they just steal your money. Bought something which they never shipped and constantly lied”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback. As discussed in our email conversation, I can assure you your order was shipped on the selected untracked service. We are sorry if there was any confusion with our dispatch email error mentioning a tracking link. This has now been resolved. With international deliveries there can sometimes be delays that are beyond our control. We'd advice all customers to read our Payment & Delivery page before purchasing. Your order is likely to arrive shortly, if after the maximum delivery window has past for the selected service we will proceed with the solutions offered in our correspondence. Thank you once again for your purchase.

Posted 6 years ago

“Excellent!”

Helpful Report

Posted 6 years ago

“It was easy to buy and shipping was accordingly specifications”

Helpful Report

Posted 6 years ago

“Every thing was perfect. Thanks”

Helpful Report

Posted 6 years ago

“Love this bath seat! It’s safe and secured to the tub. My little man felt big and free in this seat versus the old baby bath we were using.”

Helpful Report

Posted 6 years ago

“Everithing was verry good.”

Helpful Report

Posted 6 years ago

“Very happy with product.”

Helpful Report

Posted 6 years ago

“Absolutely perfect and so precious for our beautiful granddaughter who will be born in April 💕 My daughter loves egobaby 👣”

Helpful Report

Posted 6 years ago

“Seat is awesome, but I was sent the wrong color.... ordered blue, they sent me a pink one... my entire order specifically says BLUE... oh well it still works”

Helpful Report

Posted 6 years ago

Hello Olivia, Thank you for your feedback and message. I am sorry for the issue with your order. Please feel free to email us so we can investigate this error and offer a solution if you would like. Kind regards, Hello Baby

Posted 6 years ago

“received in France 2 days after purchase, very fast.”

Helpful Report

Posted 6 years ago

“We love the diapers, wipes and shampoo. The shampoo has a wonderful scent and is easy on the baby’s eyes.”

Helpful Report

Posted 6 years ago

“Easy to use website and quick delivery.”

Helpful Report

Posted 6 years ago

“Prise de commande claire, rapide, délais de livraison respectés.”

Helpful Report

Posted 6 years ago

“Thanks..”

Helpful Report

Posted 6 years ago

“Very easy to use website and checkout. We ordered the car seat Tuesday night and it was here Thursday morning, so very impressed with the delivery/shipment speed! Will definitely use again :)”

Helpful Report

Posted 6 years ago

“Exceptional delivery time! Thankyou from Australia!”

Helpful Report

Posted 6 years ago

“Shipping was fast! Item was as advertised.”

Helpful Report

Posted 6 years ago

“Great service from the moment ordered to delivered would recommend this business 100%”

Helpful Report

Posted 6 years ago

Hello Baby is rated 4.4 based on 3,385 reviews