Uber Support Reviews

Name: Uber Support
Rating: 1.13

1.1 Rating 2,773 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

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Metrics

1.1

Based on 2,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Uber Support 1 star review on 11th October 2025

Anonymous

Uber Support 1 star review on 22nd September 2025

Puja Singh

Uber Support 1 star review on 24th August 2025

MR Daniel Harris

503

Anonymous

Anonymous // 01/01/2019

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“Aaizavadey chutya sarkhi location auto select kartat randiche bhosiche chutya app install karu naka he bhosdiche”

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Posted 1 year ago

“UBER IS CRUPTION USES DRIVER TO MAKE MONEY OFF THEM I WAS SEXUAL HARASSMENT AS A FEMALE DRIVER I GOT DEACTIVATED.”

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Posted 1 year ago

“I am done dealing with Uber. My drive never showed up 15 minutes after he supposed arrival. I canceled tebok3d with another driver. Uber will not refund my cancelation fee.”

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Posted 1 year ago

“I was charged twice for one trip! First charge was $108 and the second charge came after the trip 3 hours later in the amount of $141! When I contacted uber they told me it was a hold but I was never refunded! When I contacted my bank and filed a dispute Uber charged me again making me pay the disputed amount and they said they couldn’t issue a refund after 30 days, however there is no customer service line to contact or a live agent thru the app. Do better UBER!”

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Posted 1 year ago

“I had a prescription delivered today from Walgreens by Uber, however it never shows up on my Uber app. Its super frustrating because the drivers around here are amazing. Today I want to shout out Afomeya Order ID #469DA to Orting, WA - she is amazing!!!”

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Posted 1 year ago

“Very dissatisfied with the Uber app..they have started taking as per meter reading and not ready for the fees of the app..how can people be so inhuman..daily wages what I s the use of the Application..”

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Posted 1 year ago

“Overcharged our account. Tried to withdraw money multiple times for one ride 3 miles down the road.”

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Posted 1 year ago

“Waiting for my keys for the last 2 months now even bought credit so it gets send back to me no luck”

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Posted 1 year ago

“Has drivers pay there tax on what they charge customers not what they pay the driver.”

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Posted 1 year ago

“I want to real say something please improve quality of your service drivers are very unprofessional and rude if things don't improve u will lose your customer”

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Posted 1 year ago

“It is not Uber support that went wrong. It is UBER as a WHOLE! Rates are always changing for same route. Prices go from $50 to $85 to $90. That is CRAZY! Even the drivers have a sense of being taken for a ride by UBER.. I read why the rates fluctuate.. I say BS!”

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Posted 1 year ago

“They did not make me happy....waited for 1 hour and 1/2 for a ride that never came. YELLOW CAB come back Please!!! I thought mankind was suppose to be progressing not regressing???”

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Posted 1 year ago

“They did not make me happy....waited for 1 hour and 1/2 for a ride that never came. YELLOW CAB come back Please!!! I thought mankind was suppose to be progressing not regressing???”

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Posted 1 year ago

“Almost always useless. Call center is located halfway around the world to save on labor costs, but provides poor service. Every conversation is scripted and you will always know what they're about to say. Take a piece of advice. Stop paying your board and executives high salaries and invest in your business.”

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Posted 1 year ago

“Why uber drivers does not accept rides when ever there is a rain ?”

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Posted 1 year ago

“I was bragging up Uber to my husband as an economical way to get to the airport, and I reserved a ride from Everett Washington to SeaTac airport two weeks in advance of our trip. The driver was confirmed to pick us up at 4 am. At around 4:05 he called and asked where we were. He didn't have our correct address and was at a coffee shop in downtown Everett. He sounded confused and we decided there wasn't time for him to meet our schedule, so I canceled the ride and we drove to SeaTac. Now we're looking at a big bill for parking at an airport lot for two weeks. That was a stressful and needlessly expensive way to start our trip. The only good thing was that we got our cancellation fee refunded. I was really disappointed, my husband was furious, and I doubt if we'll ever use Uber again.”

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Posted 1 year ago

“Uber driver picked up my daughter and tried to drop her off at her high school, which is 5 minutes away from our home. Refused to take her to her dorm because she said NO to an additional charge 😡 The fair was paid already for the correct location. I am not sure why he had a different address that. The one booked. She ended up walking back home due to his incompetence. He had the nerve to charge her a cancellation fee after he cancelled on her while she was explaining”

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Posted 1 year ago

“Terrible, Terrible service. Ordered the ride well ahead. Waited for 45 minutes only to see (on my phone) drivers come close to the house, but never show up. Uber never bothered to alert me. As a result I completely missed an important doctor's appt. Absolutely no way to contact Uber by phone. I will never use this service again.”

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Posted 1 year ago

“Different prices every day. It's 40rs one day and 50 rs the next day for 1km. After 9am, no autos available. All they show is to add tip for fast pick up. Worst service. Today I waited for almost half an hour for auto.”

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Posted 1 year ago

“Absolutely terrible. Already waiting a long time for a driver to accept. A driver finally accepts and 8 minutes of waiting a d seeing the car lowly get closer... The driver cancels!”

Uber Support 1 star review on 1st April 2025

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Posted 1 year ago

Uber Support is rated 1.1 based on 2,773 reviews