Uber Support Reviews

Name: Uber Support
Rating: 1.13

1.1 Rating 2,745 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

Questions

Metrics

1.1

Based on 2,745 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Uber Support 1 star review on 11th October 2025

Anonymous

Uber Support 1 star review on 22nd September 2025

Puja Singh

Uber Support 1 star review on 24th August 2025

MR Daniel Harris

503

Anonymous

Anonymous // 01/01/2019

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“i have been charged $50 over the past few months for services i did not receive. do not engage with uber if you expect quality professional service!”

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Posted 1 year ago

“Uber support has the worse support for drivers, a rider spilled out and stain my car, contacted customer service through the phone number on the app 7 times to request a cleaning fee and uber support keeps transferring me to another rep. I hope I find a job soon, uber doesn’t care about his drivers and leaves them with not a good percentage of each ride, not counting all the costs that drivers have to cover such as gas, oil change, etc. Driving for uber sucks.”

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Posted 1 year ago

“Uber is a driver's rip-off business. I would never ever get involved in this business if I would know how dishonest this company is. Poor drivers, if they just calculate all their expenses, including car depreciation, insurance, gas, repairs and risk value they will realize they are making $13-$15/hour. They recently charged me the background check. I'm definitely looking for another job.”

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Posted 1 year ago

“Horrible . They charge you then they look for a ride. Then it's unavailable then they refund you . Looks bad man. 1 star. Won't use Uber again”

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Posted 1 year ago

“quotex is a trading platform that many people find useful and easy to use. One of its best features is its simple design, which makes it great for both beginners and experienced traders. Even if someone is new to trading, they can quickly learn how to use the platform without feeling confused. For those who know more about trading, Quotex offers many helpful tools and indicators to analyze the market and make better decisions. Another big advantage of Quotex is that it offers high returns on trades. If a trade is successful, the profit can be more than 90%, which is much higher than what many other platforms offer. This makes it a popular choice for people who want to earn big profits from trading. Also, Quotex does not charge any extra fees when you deposit or withdraw money. Many other platforms take a small fee during these transactions, but Quotex lets you keep all your money, making it more cost-friendly. i love this”

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Posted 1 year ago

“Daniella. Absolutely useless. I called the support to get a ride for a senior stranded at my store. She could not help at all. Could not get a ride. And unfortunately the old man didn't have a cell phone and customer support can't transfer me to get help for this old man.”

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Posted 1 year ago

“My sister was picked up for a trip to Bakers Concrete in Monroe, OH. The driver proceeded to drive her to Hamilton, OH. My sister told her she was going the wrongvway. The lady wouldn't stop until my sister got a little irate. Then uber refused to refund me for the ride. We had to pay for a Lyft to get her to her destination. Nobody ever contacted me. It was a stupid bot that solves nothing. I'll be deleting uber off my phone & never using or recommending them ever again. My sister has severe anxiety and went into a full blown anxiety/panic attack by the end of her trip. Thanks for nothing. Would still like a refund.”

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Posted 1 year ago

“First, impossible to even contact the customer support through the app. Managed through browser instead. Agent would straight up refuse to respond to anything I said and just copy-pasted unrelated answers. Good luck everybody”

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Posted 1 year ago

“Support reps don’t provide help. They talk around the question”

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Posted 1 year ago

“Ordered Uber ride at Vancouver Airport. Uber deiver did not show. Waited a hour, phoned Uber support. Uber support disconnected phone call while I was waiting to talk to someone, and uber canceled my pickup at the same time on the app.”

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Posted 1 year ago

“Have been talking to online support. Restaurant contacted me directly to let me know they were out of item. We agreed I'd cancel the order on my end. Uber refuses to issue a refund, even for items unavailable, because the restaurant contacted me & I did not reach out to Uber.”

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Posted 1 year ago

“Doesn't appear to protect their Black drivers. Case in concern: Desire Keys incident. Uber should be ashamed. Update?”

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Posted 1 year ago

“Aaizavadey chutya sarkhi location auto select kartat randiche bhosiche chutya app install karu naka he bhosdiche”

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Posted 1 year ago

“UBER IS CRUPTION USES DRIVER TO MAKE MONEY OFF THEM I WAS SEXUAL HARASSMENT AS A FEMALE DRIVER I GOT DEACTIVATED.”

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Posted 1 year ago

“I am done dealing with Uber. My drive never showed up 15 minutes after he supposed arrival. I canceled tebok3d with another driver. Uber will not refund my cancelation fee.”

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Posted 1 year ago

“I was charged twice for one trip! First charge was $108 and the second charge came after the trip 3 hours later in the amount of $141! When I contacted uber they told me it was a hold but I was never refunded! When I contacted my bank and filed a dispute Uber charged me again making me pay the disputed amount and they said they couldn’t issue a refund after 30 days, however there is no customer service line to contact or a live agent thru the app. Do better UBER!”

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Posted 1 year ago

“I had a prescription delivered today from Walgreens by Uber, however it never shows up on my Uber app. Its super frustrating because the drivers around here are amazing. Today I want to shout out Afomeya Order ID #469DA to Orting, WA - she is amazing!!!”

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Posted 1 year ago

“Very dissatisfied with the Uber app..they have started taking as per meter reading and not ready for the fees of the app..how can people be so inhuman..daily wages what I s the use of the Application..”

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Posted 1 year ago

“Overcharged our account. Tried to withdraw money multiple times for one ride 3 miles down the road.”

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Posted 1 year ago

“Waiting for my keys for the last 2 months now even bought credit so it gets send back to me no luck”

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Posted 1 year ago

Uber Support is rated 1.1 based on 2,745 reviews