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Holiday Extras Reviews

4.3 Rating 8,115 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,115 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Martin
Unverified Reviewer
“Usually use them for Gatwick parking, just wish they would run the shuttle bus a bit more frequently.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Easy drop off but car not ready when I arrived back despite being told it would be 20 minutes or was nearer 40.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Parking throughout the trip and transfers at the holiday location - both worked exceptionally well. Would definitely recommend.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Hassle free, though in Cardiff Airport not much different to Long Stay Car Park.”
Helpful Report
Posted 2 years ago
Tracy Coffaro
Unverified Reviewer
“Easy to use private taxi airport transfer. Excellent prices. Reliable, on time and vehicles generally good or excellent condition. Drivers pleasant and always offer a bottle of water for the journey. Have used for several years and will continue to do so.”
Helpful Report
Posted 2 years ago
Julie Mackay
Unverified Reviewer
“The Aspire Lounge at terminal 2 Manchester is a million times better than the Aspire Lounge in Gatwick, Gatwick is disgusting and dirty with uninterested staff. Manchester on the other hand has lovely, friendly staff, plenty of food and it’s lovely and clean”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“The hotel was perfect for our needs. Staff cheerful and friendly and good taxi service to airport arranged by concierge. Dinner more than adequate as quick meal before bed. Hotel was clean and comfortable”
Helpful Report
Posted 2 years ago
Helen
Verified Reviewer
“The Meet and Greet Service at Newcastle Airport is brilliant, the staff are so friendly and helpful. I have used this service for years now and would highly recommend. Thank you.”
Helpful Report
Posted 2 years ago
Dean
Unverified Reviewer
“Reasonable priced hotel and parking. Clean, comfy bed and decent food. Easy meet and greet service for parking.”
Helpful Report
Posted 2 years ago
Paulh
Unverified Reviewer
“Little bit of a hiccup on collection. Despite phoning them to notify change of arrival time, the car wasn't ready for collection. However, the guys on duty sorted out quickly and we were on the way after another 10 mins. Otherwise would have had a higher score”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Most convenient car park for Birmingham Airport. 2 minute walk from terminal. Not many spaces on arrival so a bit of driving around involved but number plate recognition for entry and exit so very quick to get on your way home. Only negative is the price!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Brilliant service that worked as instructed”
Helpful Report
Posted 2 years ago
Gazman
Verified Reviewer
“First time I have used this and once you know what to do it is straightforward. Instructions could be better for the uninitiated.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“The whole process was pretty seemless from our arrival at the hotel. Staff extremely helpful throughout. Good value for money as well!!!”
Helpful Report
Posted 2 years ago
F A Eaton
Unverified Reviewer
“Simple to book. Parking was easy and the hotel was much better than many airport hotels .”
Helpful Report
Posted 2 years ago
Al
Verified Reviewer
“Booked Jet Parks 3, Jack the driver of the circuit bus was superb on the way to the airport, couldn't do enough to help. On the way back we had to wait 20 minutes for a bus to turn up and the driver was miserable. Bus crowded and people refused boarding which split a family with young children up. Hopefully the journey on the way back was just one of those things and wouldn't stop me using Jet Parks 3 again. I hope Jack the driver gets the recognition he deserves for his brilliant customer service.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“I had put my number plate details in wrong when I booked, this was not a problem the staff at the meet and greet sorted it out straight away with no problems!! Excellent customer service!!!”
Helpful Report
Posted 2 years ago
Handy Hoppa Bus
Unverified Reviewer
“A good price for the hotel room and the parking. The food was a little overpriced, but there are not many other places to go to eat. The hoppa bus is very handy stopping right at the front door.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“All good but took a long time finding a space”
Helpful Report
Posted 2 years ago
Antony And Dawn
Verified Reviewer
“Dropping the car off at the Long Stay Car Park very easy and a shuttle bus was just arriving. Not too far to pull cases to the Radisson Blu Hotel. Check in swift and very helpful receptionist. Room large, plenty of wardrobe space, but not needed as our cases were packed. Good size bathroom. Had dinner in the restaurant. Service excellent. The fish and chips were very good. Pork chop a little small. Sadly as an Airport Hotel prices were a little steep, but that is what you expect. The bar area was very welcoming and lovely staff. The following morning pulled the suitcases into the terminal. Yes a little bit uphill but not a problem. On our return we were lucky to be at the front of the queue for the shuttle bus and only had to wait 10 mins. All very easy.”
Helpful Report
Posted 2 years ago
Holiday Extras is rated 4.3 based on 8,115 reviews
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