Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.37

4.4 Rating 9,764 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,764 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Had no issues at all. Very prompt and courteous.”

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Posted 2 years ago

“Quick and efficient service”

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Posted 2 years ago

“Very nice hotel. Staff very pleasant and helpful. Only downside, transfer to Heathrow Airport very expensive. Tried the Shuttle Bus, cheaper but will never be doing that again!!! Felt like a cattle truck”

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Posted 2 years ago

“Overall I was happy with the cost of parking and the location of the parking in relation to Terminal 2 at Heathrow particularly. However, it is worth noting that when you are being collected the bus will go to all the other Terminals first before heading back to the car park. After a long flight and a long wait for baggage to arrive we then had a long bus journey back to our car and a long drive home. In future I will make a note of stops being made before making the booking. Other than that, all good!”

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Posted 2 years ago

“Easy parking, good price, short walk to terminal. Just a little difficulty in making contact to amend booking.”

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Posted 2 years ago

“Nice car park, close to the airport, only problem we had trouble finding it, maybe a few more signs would be good.”

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Posted 2 years ago

“Easy to find (Leeds Bradford airport) and straightforward transfer to the airport. Reception staff looked a bit fed up and could have been friendlier, but the shuttle drivers were great, cheerful and helpful so made up for this, waiting for us on our return so no delay at all. The reception was in the process of being refurbished which it really needed so might be better when complete. However, thought the parking was expensive.”

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Posted 2 years ago

“Original booking was cancelled and rebooked by yourselves. However, you used completely different flight details than the ones provided. Easily rectified with a phone call. Also, left my Kindle in the taxi provided by Beniconnect and the driver went out of his way to ensure it was delivered to my hotel before I even realised it was missing. Can't fault the driver for that. Both taxis were clean and prompt and the drivers very professional. Wouldn't hesitate to use again.”

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Posted 2 years ago

“Lounge was comfortable but good selection poor”

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Posted 2 years ago

“Booking and confirmation was not simple, I ended up with 2 bookings, I was alerted and cancelled 1. Shortly after I had a confirmation of cancellation and an offer of 10% off - a bit late as I still had a booking in hand. Hotel and parking process were fine. The steak in the attached Beefeater was abysmal.”

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Posted 2 years ago

“A little expensive”

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Posted 2 years ago

“Good shuttle service although difficult to find a parking slot at the airport”

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Posted 2 years ago

“Did what we needed keep our car save at the airport and the bus service took us to the terminal and returned us to collect our which was waiting for us on our return.”

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Posted 2 years ago

“Car hire arrangements were completed without a hitch, vendor was easy to find and drop off went smoothly. Noleggiare were slightly pushy with their selling of extras such as excess insurance.”

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Posted 2 years ago

“All staff friendly and helpful. Easy to book and site user friendly. My only issue was that the Airparks bus only ran every 25 minutes between the site and Birmingham Airport so if you just miss one it is quite a long wait, especially after a long flight.”

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Posted 2 years ago

“Great for T3”

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Posted 2 years ago

“Very professional service as always.Would definitely recommend Holiday Extras to friends and family.”

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Posted 2 years ago

“Arrival..slower than usual...return...bit of a delay..not up to usual maple standards”

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Posted 2 years ago

“Bus transfer no good for power wheel chair”

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Posted 2 years ago

“Our transfers going out was perfect very quick and efficient. However going back to airport they picked us up on time maybe a little early we thought 7am for a 11am flight . It was a full coach and the driver was like sterling moss not waiting for people to be seated before he took off probably had a very tight schedule to keep ! Arrived at airport with lots of time to spare.”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,764 reviews