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Holiday Extras Reviews

4.3 Rating 8,115 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,115 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Verified Reviewer
“The price is excellent, good service to and from the airport”
Helpful Report
Posted 1 year ago
Mick
Unverified Reviewer
“Excellent service, very short bus journey and regular running even for early morning pick up”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Spot on thanks”
Helpful Report
Posted 1 year ago
Dad
Unverified Reviewer
“excellent service but cars parked very close together difficult to get into car when 10 yards away there was a completely empty car park area”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Driver was helpful and pleasant. Parking area was difficult to find, layout was well organised.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Walking distance very close to airport no hassle dropping off and car was there as we exited the airport”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Nice rooms clean hotel, easy parking, pleasant staff.”
Helpful Report
Posted 1 year ago
Ed ‘n’ Bas
Unverified Reviewer
“Easy booking, simple parking and drop-off of keys; very little or no waiting for bus in either direction. Quick pick-up of keys and easy find of vehicle at end.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Overall a good service from holiday extras.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“No problems at all and found a good parking space. Price has increased a fair bit though.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Would of been full stars but we went to check in hotel, it was 14.51 we had driven from newcastle, he told us your to early you can pay xtra £10 or go across have a drink and come back, 8 mins early we were! Room was ready no one else there so ridiculous he didnt just give us the key, apart from that hotel was fine, carparking with sentinel was great, guys there were fab, took keys and they parked our car, bus was waiting so we were took straight to airport and coming back we were delayed and 3o mins late collecting car ( which i was dreading after a long day) it was no problem at all, he gave keys was very polite told us car was waiting in bay 14 , would book again”
Helpful Report
Posted 1 year ago
Duncan Maclachlan
Unverified Reviewer
“Food ok, relaxing atmosphere ok however very disappointed you have to log into the Airport wifi and not lounge wifi! Now increasing prices for less value for money next time thinking of sitting in a bar in main building prior to our flight!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy to find and close to terminal, helpful staff. No issues.”
Helpful Report
Posted 1 year ago
Jane
Unverified Reviewer
“Great staff, perfect overnight stay for early flight just one small recommendation both pillows were to high and firm, would be ideal to have one thinner softer pillow. Other than that lovely comfortable bed. Thank you”
Helpful Report
Posted 1 year ago
Phil W
Unverified Reviewer
“Price was competitive and Stansted Blue car park in my opinion is possibly the best for convenience and price. No waiting in endless queues lugging cases on and off.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Friendly efficient staff at Glasgow Airport Skyport made the experience straightforward. Parking spaces tend to be quite narrow and some of the markings are in need of refreshing but otherwise fine. The shuttle buses run regularly but unfortunately we just missed one on our return so we had a little wait for the next one.”
Helpful Report
Posted 1 year ago
Alan .Nottingham
Unverified Reviewer
“The only disadvantage is that unless you book the rather expensive CPC parking which allows you to park opposite the ship , you must be prepared for delays for your shuttle bus pick- up as Southampton is a in Grid lock on the day you return . That apart shuttle bus service and friendless of staff exemplary.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy in. Easy out. No stress.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“At other airports, Meet and Greet is better. This was ok but directions and signposting were poor and we ended up inside car park and had to pay to get out before finding the M&G. Parking is a bit of a walk to terminal and I don't like that my car was driven away.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Reliable easy service to use”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,115 reviews
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