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Holiday Extras Reviews

4.3 Rating 8,114 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,114 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Unverified Reviewer
“Easy drop off and pick off only way to go if considering meet and greet”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Booked coach travel to hotel and back to airport, better than expected.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Great service on outbound and return. Could probably do with some more signage on exit from terminal so you know which is the correct pickup point for your carpark .”
Helpful Report
Posted 1 year ago
John C
Verified Reviewer
“I didn't know JetParks 1 only serves T2 until the survey arrived. If it does only serve T2, why does the outbound bus stop at T1 and T3 first?”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“All in all good service but I don't feel like there is enough parking spaces. Unclear as to where you can and can't park. Looks like extra parking through an open gate but turns out to be parking something else.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy to find and easy to use but getting pricey.”
Helpful Report
Posted 1 year ago
Alan
Verified Reviewer
“Car parking okay outward journey.Inbound some staff seemed as though they did not want to be doing the job and not very helpful”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I had no problems with mistakes I made with my first booking and to get a refund. All went smoothly with my second attempt. Excellent service!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy to book, stress free considering we landed at 2am. Straight out no problems”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Very good service”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy process with no issues. Picked up quickly at both ends.”
Helpful Report
Posted 1 year ago
Nigel Thompson
Unverified Reviewer
“Very efficient operation but one drawback - finding the drop off point is not entirely straightforward at the North Terminal of LGW”
Helpful Report
Posted 1 year ago
Gordon
Verified Reviewer
“Easy to book parking and instant confirmation with best value after a search.”
Helpful Report
Posted 1 year ago
Sonic
Unverified Reviewer
“Very good again đź‘Ź”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“The whole thing was very smoothly just struggle to understand why it’s doubled in price.”
Helpful Report
Posted 1 year ago
RupeS
Verified Reviewer
“Always a good service at a sensible/fair price. Finding the right bus at Stansted is a bit tricky right now but they run regularly. Thanks”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Great service at 04.30 in the morning, driver very helpful with cases etc. and cheerful too, only down side was barrier would not raise on our return at 01.00 in the morning, the same thing happened on return from our last holiday also, otherwise a good experience.”
Helpful Report
Posted 2 years ago
Leonard Harvey
Unverified Reviewer
“I've always used skyport for family and friends why do you not add a loyalty programme so we know we're getting the best discount..”
Helpful Report
Posted 2 years ago
Alan Wood
Unverified Reviewer
“The hotel was fine. As we had a 6am flight we couldn’t sample the breakfast. The car park was very close to the airport and the included bus transfer was excellent. We will definitely use Holiday Extras again.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Easy no fuss will be back again”
Helpful Report
Posted 2 years ago
Holiday Extras is rated 4.3 based on 8,114 reviews
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