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Holiday Extras Reviews

4.3 Rating 8,117 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,117 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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customerrelations@holidayextras.com

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Ishtiaq Ahmad
Unverified Reviewer
“Convenient location and very reasonably priced hotel. Room was clean. Bed was extremely comfortable to have a good nights sleep before the flight next day. Definitely recommend!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Room fine. Gatwick bewildering.”
Helpful Report
Posted 2 years ago
Cornelius Ferguson
Unverified Reviewer
“Booked transfer through HE from Dalaman in Turkey for 2 people. Driver was waiting to greet us with sign. The car was not the newest but the driver was well presented and we were soon delivered to our accomodation. On return the driver turned up 5 mins early and and soon had us back nto Dalaman airport. Again the driver was well presented and friendly. The company was Mavisel. I would book through HE again.”
Helpful Report
Posted 2 years ago
Trevor Gear
Unverified Reviewer
“The concept was good but expensive”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Great customer service. Allowed us to bring cars to entrance to be loaded as had a baby and disabled lady. The only down floor to the parking was it was gravel uneven to walk on and push buggy. The staff were very friendly and helpful especially the lady driver we had going out and coming home.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“All worked well, although better signage of where to find the rep would have helped find them more quickly on arrival at the port and when returning”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“All fine but automatic barriers didn’t recognise number plate which required telephone call for someone to physically access booking eventually to raise barrier, he did say it was because we’d booked through a third party whether this is true or not I have no idea ! Apart from that difficulty no problems at all”
Helpful Report
Posted 2 years ago
Andrew Phillips
Verified Reviewer
“Excellent parking right next to the terminal east in and out but a little expensive. We were willing to pay for the ease of access”
Helpful Report
Posted 2 years ago
Garie Lowther
Unverified Reviewer
“Jetpark3 was fairly easy to find but locating a parking space was a nightmare. Far too many cars parked outside of designated spaces and making some parts almost impossible to navigate. Everything else was good and plenty of buses running to all 3 Manchester Airport terminals”
Helpful Report
Posted 2 years ago
Mel
Unverified Reviewer
“Ok for money but at 2.30 am bit of a walk to mid stay 1 car park”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Easy helpful good value can navigate the app even for the oldies”
Helpful Report
Posted 2 years ago
SB
Verified Reviewer
“Better signage from the drop off point to the reception / hand over desk ( pehaphs advise aprox distance or that its now in the Main terminal area, - at 3am on 3 / 4hours sleep - that little bit of extra info to help. Handover was easy - collection was Ok. Thanks”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Room was comfortable, although requested to change room as when we went in the initial room smelt of smoke !! Can’t fault their CS changed rooms without quibble. Ate in the restaurant which was tasty. 15 days parking included - car was well looked after. All in all, a good stay, would recommend.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Easy to book ,good competitive price.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Used the park and cruise at Southampton. Very efficient 10 min shuttle service in both directions. Satnav using postcode delivers you at the opposite end of Wharfe Rd, but not a lot to do about that, as others have said. Would use again if ABP is full.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“easy booking process, great instructions. Excellent package and price.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Purple Parking Heathrow - Easy process on arrival - use the directions link on the app as Google maps takes you to the wrong side of the car park. Good value”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Easy to book and use. Car park itself does not have as many zone markings as you would like, especially trying to find the exit, but it is smaller than most car parks so you won't get lost!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Easy booking Mostly always use this service Go to them first then compare with others but usually price is reasonable”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Very friendly efficient staff, good value & easy to find. Only one drop off & pick up point for the airport bus, glad it wasn’t raining.”
Helpful Report
Posted 2 years ago
Holiday Extras is rated 4.3 based on 8,117 reviews
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