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Holiday Extras Reviews

4.3 Rating 8,117 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,117 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Unverified Reviewer
“The system works, just a pity the parking girl at the entrance is so unhelpful being more interested in her phone.”
Helpful Report
Posted 2 years ago
Mee3
Unverified Reviewer
“Fantastic service!!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“The car park was quite near the airport and the bus trip was fine getting to and from it. Our only complaint was that both the drivers and passenger seats had been moved way out of line and the retracting morriors had been disables. We could see no reason for any of these things to be changed, not if they were only moveing the car around in the car park.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“It was very easy and made the exit from airport much easier especially if you can get in csrpark j”
Helpful Report
Posted 2 years ago
Paula
Verified Reviewer
“Checking in was straightforward. Close to the airport so quick transfer. Only grumble was when we landed approximately 02.20 there was no bus to collect us. We waited at least 20 mins before it arrived...despite the fact they know the arrival time of the plane & it takes less than 5 minutes between carpark & airport . Pick up point is next to a zebra crossing & the other side is another collection point so there wasn't a great deal of room for us to que without causing an obstruction.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Service okay but car park not tarmac so a bit rough ground.”
Helpful Report
Posted 2 years ago
GARRY Cd3xvg HOOPER
Verified Reviewer
“This is the fourth time I have used drop & go its all so easy, have never had any problems, even when I needed to postpone due to Covid. I will re-use later in the year.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Decent price. We felt our car was safe and frequent bus service.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Great service, good discounts too”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“very good”
Helpful Report
Posted 2 years ago
Katrina
Verified Reviewer
“It is always that you have difficulty to find a space to Park your car. Did is if fine when you park.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Blue car park is walkable as advertised, don’t know if it was possible to select the parking area in walking distance for the same price? If it is possible, pick orange. That said, always have chosen holiday extras for my airport parking and will continue”
Helpful Report
Posted 2 years ago
Martin Graeme Smith
Unverified Reviewer
“It was all so very easy.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Holiday Extras are great unfortunately you need to do something about Car park 2 at Bournemouth airport! The signage is dreadful especially late at night. The lights are on so you can see people wandering about looking for their cars. I know it's not your fault but I am sure you could put pressure on the airport to do something about it. Good luck!”
Helpful Report
Posted 2 years ago
JeniB
Unverified Reviewer
“CUSTOMER SERVICE WAS VERY GOOD. The price was higher than I would hope for the 11 days and there needs to be a better pricing process. Great collection and delivery. I'd use again”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“The Maple meet and greet service was outstanding. Easy to find, fast to park and to deliver the car back. The Holiday Inn was ok, not that great. I was surprised to have to pay for the overnight parking, there was no food option when we arrived (11pm) other than using a delivery app, and I didn’t particularly like staying on the ground floor. Distance- wise, the hotel is close enough to the airport. The rooms are clean and functionally comfortable.”
Helpful Report
Posted 2 years ago
Pete
Verified Reviewer
“Very well organised car park. 3 min walk to checking. It is a bit pricey.”
Helpful Report
Posted 2 years ago
I
Unverified Reviewer
“Good location for airport. Quick and efficient bus service. Will use again”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Close to walk to terminal & economical”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Parked at Stansted for a week using Meet and Greet. Friendly, efficient staff. Car park is right outside the terminal so very convenient. Short stay parking is only a few minutes extra walk so whether I use this service again will be down to price.”
Helpful Report
Posted 2 years ago
Holiday Extras is rated 4.3 based on 8,117 reviews
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