Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,120 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use, had to wait about 15 mins for the bus to arrive/ depart on both Journey’s.”

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Posted 2 years ago

“Good value for money and in a great location. Handy to use the pod to travel to Terminal 5 and it only takes 5 minutes!!”

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Posted 2 years ago

“An easy to use site and decent prices, once you take off any discount codes, however, we also booked fast track security only for it not to be available on the day, and can see any recourse on the app to get a refund so certainly don’t book that.”

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Posted 2 years ago

“Useful but tricky to find although when I phoned the operator was very helpful. Quite expensive but worked for me.”

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Posted 2 years ago

“It is convenient for airport pity there is no restaurant”

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Posted 2 years ago

“Purple parking - all went to plan, but it is quite a bus ride from the parking lot to the terminal. However, no other issues.”

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Posted 2 years ago

“I had already paid and system did not recognise my car on way in or out they tried to charge me £120-00 where as I already paid £67 in first place very disappointing. Other than that I have used this service for the past 4 years and never had issues till now. And I park at varied airports”

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Posted 2 years ago

“Great parking, easy to get too and close to terminal. Only issue is that it is open parking, we booked and there were plenty of spaces available but not sure what would have happened if it had been full with non booker parking when we got there…..no man in kiosk?!”

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Posted 2 years ago

“Easy and smooth parking at Liverpool”

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Posted 2 years ago

“Always a good service improving each time we use this service first class”

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Posted 2 years ago

“All good....”

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Posted 2 years ago

“Great , easy to book . Car safe.”

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Posted 2 years ago

“Whose a good thing. Price acceptable, bus service OK.”

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Posted 2 years ago

“Everything went well from start to finish”

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Posted 2 years ago

“Good parking surface with sufficiently wide spaces with markings. Bus service was punctual with no need to make contact. Bus drivers were friendly and polite. An important thing missing after a long journey and a distance to the airport were toilet facilities. This caused distress.”

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Posted 2 years ago

“Good parking service, found space easily, bus came quickly, short transfer to airport. Slightly longer wait upon return at 9.30pm but we must have just missed a bus.”

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Posted 2 years ago

“Very good service, fast and efficient service, very helpful 👍”

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Posted 2 years ago

“HELPFUL HOTEL STAFF”

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Posted 2 years ago

“Nice and easy”

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Posted 2 years ago

“Did exactly what it said on the tin. Easy to find, drop off and very short walk to hotel. Hotel was fine, reasonable food and quiet overnight so decent sleep before early rise. Very short walk to terminal and Departures. On arrival, again all as described, easy and efficient pickup and off home. Beats getting up ridiculously early and stress of arriving on time. Would recommend and will use again.”

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Posted 2 years ago

Holiday Extras is rated 4.3 based on 8,120 reviews