Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,714 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good location,fast easy transfer.”

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Posted 2 years ago

“Easy to find and next to the terminal. Key drop easy on our return.”

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Posted 2 years ago

“When we arrived at Manchester Airport the meet and greet the camera did not recognise our car registration plate. For a while no-one answered on the emergency system and a queue formed behind us. The system did not recognise our booking number and if we hadn't printed off the proof of purchase we would have been completely stuck. Awful start to holiday.”

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Posted 2 years ago

“Maple Meet and Greet at Gatwick is just brilliant. Easy to find, friendly staff. So close to the North terminal. I have already recommended to family and friends. With and without a hotel stay.”

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Posted 2 years ago

“Easy booking and your number plate is recognised on entry and exit so no need to worry about bits of paper or QR codes. Took some time to find a space. Good regular bus transfers”

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Posted 2 years ago

“Dropping car off was a doddle arrived slightly early but it wasn’t a problem.picking car up was not so good,I was told when in baggage to ring and I did to be told my car was already in the car park,so I made my way to the desk to pick my car up and was told I had five minutes to get out of the car park or I would have to pay to get out.when arriving at the barrier I inserted my ticket and to be told I had to pay £6-50 to exit the car park.😡”

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Posted 2 years ago

“Drop off car park had changed and nobody informed us. There was a man in a neon jacket redirecting people to short stay level 4. At level 4 no maple parking desk had to use purple parking same on return when we waited 10 mins for our car to appear. It had been driven 8 miles (round trip?) and had mud on the pedals and paper sheet in the footwell. What a shambles Holiday Extras should have informed us of the change did Maple Parking not inform them?”

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Posted 2 years ago

“Easy to find, plenty of parking and frequent buses to airport. Stress free”

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Posted 2 years ago

“Seamless process. Mid stay car park easy to access. Hotel well located”

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Posted 2 years ago

“flight arrived on time, albeit an evening flight. it wasnt busy and there were plenty of empty spaces in the car park however i had to wait 15 mins for my car, in a queue. no explanation. Not good at 11pm!”

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Posted 2 years ago

“Quick easy reliable”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“The hotel is in a very convenient location for terminal 2, the carepark car park is not far away with a regular shuttle service, dropping the car and picking up is quick and easy! Excellent value for money.”

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Posted 2 years ago

“We have used many times and have been happy, this time tho we waited over 25mins for the transfer back from the airport terminal ...”

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Posted 2 years ago

“Simple to book and just 3 minutes walk to the terminal. Spaces are OK, we took a golf, there were much bigger cars and if your careful when you park nothing needs to get bumped. Sum up. Space was wide enough just. It's a public carpark. Don't be silly.”

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Posted 2 years ago

“For the last two times, it was let it down slightly with how hard it was to actually find a parking space - it felt like the carpark was overbooked. There were just no spaces - we had to drive round for ages until office let us park in front of it.....!”

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Posted 2 years ago

“Overall it was good ,hotel was fine , what let it down slightly was how hard it was to actually find a parking space it felt like the carpark was overbooked there were just no spaces we had to drive round for ages untill somebody left which wasn’t great and not the best start to a holiday”

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Posted 2 years ago

“Everything thing went very well and according to plan. Always book asap as the price goes up the nearer you get to departure date!”

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Posted 2 years ago

“Parking at Sentinel was very efficient . No waiting times and only a few minutes from the airport. Travelodge only walking distance -10 minutes from the terminal building . Clean and comfortable”

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Posted 2 years ago

“We booked the Silverzone, Bristol back in October no issues, we decided to use again February once again no issues, you park your car, go to reception, sign in, you get a green receipt,there is always someone to help you. On return hand in your green paper, get your car key they will tell you where your car is, bus leaves every 15 minutes would highly recommend”

Helpful Report

Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,714 reviews