Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,109 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The car park was good, easy to find and did the job - however, the transfer time definitely isn’t 4 minutes from the terminal and we waited 20 minutes for the bus to pick us up when dropping our car off. Definitely give yourself more time as it isn’t as close as it states and the buses aren’t very regular.”

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Posted 1 year ago

“The parking at airport was fine but for some reason the fast track was not available on the day we went”

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Posted 1 year ago

“Easy to use and ended up in a parking space right next to the terminal on the Arrivals side. As my flight was internal, I needed to walk the length of the terminal to get to/from my car. However for any international flights it will be the stared 5 minutes. Bit overzealous with the email spam though.”

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Posted 1 year ago

“The ease of the App is really good and will always use them but…when I forgot about booking the car park I had to pay double which I didn’t think fair as. Very loyal customer”

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Posted 1 year ago

“Easy to find and transfer to the terminal were quick and frequent”

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Posted 1 year ago

“Everything went smoothly with the car parking.”

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Posted 1 year ago

“Good quick service polite friendly staff. The only thing I didn’t like is the fact the car was moved from where we originally parked. I don’t see why they need to move it unless you’ve paid for it to be valeted.”

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Posted 1 year ago

“Good communication from company re booking Jet park 1 Manchester had plenty spaces Bus to airport arrived quickly on both outward and inward journey Car park can get full of gravel filled puddles when it has rained. Plane arrived late so would recommend adding late cover. Hopefully refund from holiday extras of extra charges from exiting car park due to late return will arrive asap”

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Posted 1 year ago

“No problem with long stay car park, all went smoothly”

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Posted 1 year ago

“Very good but hard to find Signposts would help”

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Posted 1 year ago

“No problems with stanstead parking and hotel. Room comfortable, only a short walk from hotel to airport. Only issue I had was the food at hotel restaurant. Very basic ,little choice and expensive for what we had.”

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Posted 1 year ago

“Easy booking in to hotel, comfy night as always. Meet and greet parking not so good, a bit hectic and stressful. Wanted park and stay at hotel option but this doesn't seem to be available anymore. I'd rather leave car at hotel.”

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Posted 1 year ago

“The Carpark in convenient but expensive”

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Posted 1 year ago

“Very good service from H E. Sadly the post code for Sat nav was 5 miles out. Took us to drop off point at terminal S. However the actual written directions were perfect. People at Purple parking helpful.”

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Posted 1 year ago

“Easy to book, parked car at T1 with short 10/15 min walk to Ibis hotel which is at T2. Budget hotel but ok as we were up for a very early flight.”

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Posted 1 year ago

“Reliable friendly service A lot of the bus stops were closed and the signage was a little confusing when you first drive into the car park. Waiting for the bus to take to the terminal wasn’t many open and had to walk to the next bus with cases. Coming from the terminal to the car park the driver was very quick to close the doors once reached a stop and not allowing people inside enough time to gather their luggage to get out.”

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Posted 1 year ago

“I would recommend using Holiday Extras for long stay parking. However the price for 2023 was nearly double what we paid in 2022. Also both times our registration was not recognised and told us we had to pay. So had to phone to be let out while other cars queued behind us.”

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Posted 1 year ago

“The Holiday Extras booking experience was excellent. 4 stars because the cost of parking at Stansted is exorbitant.”

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Posted 1 year ago

“It made our hotel/carpark easy”

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Posted 1 year ago

“A clear and concise website, no issues encountered.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 8,109 reviews