Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,239 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,239 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hotel was clean comfortable and in walking distance of the terminal. Whilst it took a while for my satnav to find Careparks once there the staff where very polite professional and happy to help. On my return my car was as I left it and no problems, would recommend this car park company to anyone flying out of Manchester”

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Posted 2 years ago

“Parking was great Couldn't understand bus driver poor English”

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Posted 2 years ago

“Nice starting point for holiday”

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Posted 2 years ago

“Happy with the service, only thing I'd ask is clearer directions/signs as someone who has never flown from Heathrow, this would've been appreciated.”

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Posted 2 years ago

“Unclear that there were several companies in the area, and hadn’t understood that we should look for Offsite signs which were at very far end of car park. Good service on return to car. Previous use of service enabled car pick up outside Departures and collection of car outside Arrivals on return.”

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Posted 2 years ago

“Signage at Newcastle car park confusing”

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Posted 2 years ago

“nice and simple to use and update when i needed to change my booking - all paper free and the apps actually work !”

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Posted 2 years ago

“Everything went well, easy to park. Hotel was what I expected. Great value for money with 10 days parking including. Lovely place to eat one minute down the road (the honey bee). Reviews on this hotel in my opinion are not justified.”

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Posted 2 years ago

“Everything worked well.”

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Posted 2 years ago

“Well .....to me D & G doesn't mean drop and go ....on the sign posts write drop and go not D&G .....nearly missed our flight looking for it however once there the guy was helpful and friendly and we collected our car after our holiday with no hassle will use again”

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Posted 2 years ago

“No problems although car park a bit muddy and run down it does the job for the price paid”

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Posted 2 years ago

“Easy access,good price. Unfortunately for the second time at Silver Zone my car wasn't parked where they said. Luckily it wasn't far away, but how can't they put the right number to the parking space?!!!”

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Posted 2 years ago

“Holiday Extras itself is an excellent company. . The app is very good, the service clear and the prices good. On this occasion I could not give 5 stars because the actual car we hired at Budget in Durban was awful.”

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Posted 2 years ago

“Excellent service, as usual”

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Posted 2 years ago

“Excellent service and so easy to use.”

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Posted 2 years ago

“All pretty good and smooth apart from the face I paid for a confirmation txt which I did not receive. 2nd time this year this has happened to me.”

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Posted 2 years ago

“Was good and quick”

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Posted 2 years ago

“Liverpool Aspire was v good - staff were superb. Food was ok, not massive choice, but enough. Very comfortable in there too.”

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Posted 2 years ago

“Very efficient and reliable service.”

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Posted 2 years ago

“Booked easily but, couldn’t just enter had to contact reception to get a token and look for my booking? car park was almost full had to go to floor 9 and spaces very tight.”

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Posted 2 years ago

Holiday Extras is rated 4.3 based on 9,239 reviews