Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,658 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,658 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Hotel has good bar and food and rooms very comfortable Breakfast good too especially now they have decent bread!!”

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Posted 1 year ago

“Everything was straightforward. Dropped off car, 5 minute walk into the terminal building. On return I called after clearing immigration and the car was waiting for me when I got back to the main car park. No complaints, would use again.”

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Posted 1 year ago

“No issue with Holiday Extras - just Bristol Airport. Ongoing works has resulted in a long and arduous climb from the car park to check-in desks. All outside with no shelter after leaving the car park. Entirely unsuitable for anyone with limited mobility. My wife and I are both 75 and fit for our age - but certain didn’t expect such a long and exposed trek. The very expensive cost of the multi story car park was surely to enhance access to the terminal rather than making it much worse that previously?”

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Posted 1 year ago

“Everything went very smoothly and all staff were helpful and friendly”

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Posted 1 year ago

“Newcastle parking walkable long stay was fine. However, asking a question about the parking plus hotel combination was impossible. Holiday Extras were totally unhelpful.”

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Posted 1 year ago

“Great having parking so close to the airport with limited walking ability it really helped”

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Posted 1 year ago

“For parking for Luton Airport offsite (Slip End) the Airparks self park that we used was easy to locate and well organised and good value for money. There were no delays in the transfer bus either way and we were back on the road home without any delay. On this occasion I make a mistake in the dates in my initial reservation, but this was quickly and easily amended”

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Posted 1 year ago

“Easy booking. Nice hotel and easy bus transfers to Airport.”

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Posted 1 year ago

“Value for money especially if one books in advance. Car is photographed on arrival booking in easy buses run frequently to the airport and the return process is just as efficient.”

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Posted 1 year ago

“This trip my car wasn’t splashed with mud as it had been previously. Also the bus driver left the airport with only the bus half full ( nobody waiting) instead of waiting until the bus was uncomfortably crammed full . This makes such a difference when you are tired and you have large luggage to look after .”

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Posted 1 year ago

“Easy to book. Very friendly and helpful staff at the car park. Frequent transfers to the airport, less than a mile away.”

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Posted 1 year ago

“Quick efficient service but: - why don’t you use paper mats for footwells on customer cars? - why don’t you your drivers change everything the seat position and steering wheel?”

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Posted 1 year ago

“Quick and efficient .”

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Posted 1 year ago

“I advance booked a 7 day stay in T2 West multi storey park. No problems on arrival but when leaving 7 days later I drove up to the exit barrier, expecting my reg to be recognised and the barrier to lift. It didn’t. The display screen showed only a video loop saying “insert token”. I didn’t have a token so I decided to reverse out and try a different barrier . This was not as easy as I thought, the traffic was heavy, the light was poor and the the gap narrow. I got too close to the guard rail and scratched the paintwork on my near side door. When I finally arrived at the control panel I found the same token video playing. This panel had a button labelled “talk” so I called the operator who asked for my registration number before releasing me. All in all, a sad end to my holiday.☹️”

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Posted 1 year ago

“🤩.”

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Posted 1 year ago

“Excellent car park friendly and convenient closed to airport value for money”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Easy to park, shuttle on time and very good value.”

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Posted 1 year ago

“Hotel transfer to air port was excellent. We asked driver where pick up point was. He said out side arrivals, it was actually a bit further away. It would be helpful if drivers could actually tell you the number of bus stop to wait at. Pick up bus arrived and return to hotel was perfect .”

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Posted 1 year ago

“Easy to use system and good price. Maple parking the best around.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,658 reviews