iapetus Reviews

Name: iapetus
Address: 34 Belle Vue Terrace, Great Malvern
Rating: 4.94

4.9 Rating 2,727 Reviews

99 %

of reviewers recommend iapetus

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Metrics

4.9

Based on 2,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

441684566929

Email:

hello@iapetus.co.uk

Location:

34 Belle Vue Terrace
Great Malvern
WR14 4PZ

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iapetus 5 star review on 17th December 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and speedy delivery prices very competitive all in all very good”

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Posted 11 years ago

Hello Maria, Thanks so much for your lovely comments. We hope we can help you again soon. All at iapetus x

Posted 11 years ago

“Gorgeous bracelets, beautifully packaged with a personal note. Lovely shopping experience.”

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Posted 11 years ago

Hi Jane, Thanks so much for the lovely review. It is very much appreciated. We're delighted you loved your bracelet and the packaging. We hope we can help you again soon. All at iapetus x

Posted 11 years ago

“I ordered two cards. The quality of both the product and service were first class.”

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Posted 11 years ago

Thank you so much for your lovely comments Carol. We're delighted you were happy with the cards! All at iapetus

Posted 11 years ago

“We purchased the ear studs for my sister (who is heavily into hedgehogs) for her 70th birthday in April. She has not seen the studs to date but we are sure that she will love them, as we do. Thank you Richard & J”

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Posted 11 years ago

Thanks for the great review Richard. We hope the earrings are loved! All at iapetus

Posted 11 years ago

“I have purchased from the iapetus shop and online and have experienced great customer service on both occasions. The staff in the shop were super friendly and very helpful - they were more than happy for you to take your time and wanted to make sure that you found what you were looking for - even if you weren't exactly sure what that was. Ordering online was so easy - I was kept up to date with the whereabouts of my order, and received the most wonderfully packaged gift. The earrings I spotted whilst visiting the shop with my mum will be a perfect mothers day present for her. They are beautifully presented, and even come with a personalised note. Although my purchase was not for me, I feel like I have received a little gift myself, sent to me by friends - a lovely shopping experience for quality pieces”

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Posted 11 years ago

Hello Lauren, Thank you so much for taking the time to write such an in-depth review. We really do appreciate it. It's great you love both the gallery and our website and we very much look forward to serving you again soon. All at iapetus x

Posted 11 years ago

“A very efficient service. Orders done and sent almost as soon as they are placed. Nice stuff too. Phil”

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Posted 11 years ago

Thanks once again for shopping with us Phil. It is always very much appreciated...as is the very kind comments. All at iapetus x

Posted 11 years ago

“Love the chopping board, in fact I like it so much I will be buying another one for my friend. Delivery was very quick and the item was wrapped very well. Thank you very much.”

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Posted 11 years ago

Hi Carol, So glad you loved the chopping board and our service. We very much look forward to helping you with your next chopping board soon! All at iapetus x

Posted 11 years ago

“Excellent. Beautiful quality items and quick helpful service. Will definitely be buying again.”

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Posted 11 years ago

Thank you so much Caroline for you very kind comments. We look forward to helping you again in the future!

Posted 11 years ago

“Very pleased, lovely quality items and good service.”

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Posted 11 years ago

Thank you ever so much for your kind comments. We'd love to know what we could do next time to improve our service so we get a 5-star review. All at iapetus.

Posted 11 years ago

“Very impressed with the service. Card received ver quickly and postage very reasonable.”

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Posted 11 years ago

Thank you Belinda for your wonderful comments and we're delighted you like the card you ordered. All at iapetus

Posted 11 years ago

“Quick.freindly and efficient service, and of course beautiful products definitely 5stars...”

Helpful Report

Posted 11 years ago

Thanks so much for the 5-stars Jodie. We're so pleased you love your Sarah Jane Miller goodies and especially pleased you love our service. Hope to see you again soon. All at iapetus.

Posted 11 years ago

“Purchased a necklace from the 'Nature- Waterlily and Frog' collection of Sonya Bennett's. The necklace is absolutely beautiful, I am very happy with the item and the customer service of Iapetus. They offered a free postage service as I had spent over the required amount. Even though I did not ask for gift-wrapping, the necklace came in a lovely coloured box, wrapped in matching coloured tissue paper. It was well packaged to prevent any damage in the post. Received my necklace within two days of payment. Very fast delivery. With the necklace came a 12 month guarantee if the necklace was to break from 'bad workmanship'. A lovely bonus as I was worried about the necklace breaking due to the delicate nature of the design. Overall I am extremely pleased with the service provided ,and would without a doubt recommend Iapetus to anyone considering purchasing from here.”

Helpful Report

Posted 11 years ago

Thank you very much Gina for taking the time to review our service, It is a beautiful necklace and we're delighted you love it. Also pleased we could put your mind at rest regards the 12-month guarantee... we really must make that more visible on the website to reassure all our customers! All at iapetus

Posted 11 years ago

“Excellent service, lovely leather bound notebook arrived within 2 days of ordering along with a handwritten personalised note. Congratulations, you have won a regular customer!”

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Posted 11 years ago

“Excellent speedy service and a really original card so I didn't have to settle on one that would 'just do'.”

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Posted 11 years ago

“Arrived quickly and well packaged. Lovely item. Thankyou”

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Posted 11 years ago

“I'm delighted with the cuff links I chose as a gift - they are gorgeous! They are also beautifully wrapped. I chose 2nd Class delivery - and it all arrived very speedily, and safely. Thank you!”

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Posted 11 years ago

“As usual cannot fault the service, well packaged and on time. Thank you very much, I'm sure the wife will be pleased!”

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Posted 11 years ago

“Quick delivery and beautifully presented, and an absolutely beautiful necklace. Thank you”

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Posted 11 years ago

“Beautiful product, fantastic service.”

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Posted 11 years ago

“Lovely products, first class service!”

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Posted 11 years ago

iapetus is rated 4.9 based on 2,727 reviews