Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,040 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

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“We found the carpet that we have been looking for - Incredible Rugs and Decor had what we wanted. Competitive pricing and very easy to deal with. Just received our order and we are overjoyed.”

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Posted 3 years ago

“Beautiful rug and customer service above and beyond!”

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Posted 3 years ago

“Lots of rug choices. Almost too many. Easy to order and were delivered in 4 days. Amazing in today's slow supply chain. Thanks Incredible Rugs.”

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Posted 3 years ago

“Just ordered my rug. From others' reviews, I will love it and the service I receive from Incredible Rugs and Decor. More to follow.”

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Posted 3 years ago

“Great communication in providing order status and updates. Fast delivery and rug was exactly as described. Thank you!”

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Posted 3 years ago

“This is the first review I have ever done EVER but felt I needed to make a comment. This company…every single person I interacted with were professional and polite in every way. They clearly answered all my questions and followed through on all my requests. I have so far bought three large rugs from them and love them all. I would recommend this company to anyone!!”

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Posted 3 years ago

“Quality products. Great Service.”

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Posted 3 years ago

“I was looking for Karastan rugs, as I’ve had them before and loved the quality. I was also looking for a particular collection. Incredible Rugs and Decor had both … at an excellent price. My order was acknowledged immediately and I received them within 5 days. I was very impressed with their service and will definitely use this company again if the need arises.”

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Posted 3 years ago

“I reached out due to an error I had made during checkout. I received a quick response with the issue corrected in a very timely manner. Super impressive customer service!”

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Posted 3 years ago

“Such professionalism. Everything was perfect. I highly recommend.”

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Posted 3 years ago

“I found the one to match my existing rug!”

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Posted 3 years ago

“We are very happy with the 3 rugs we purchased from you!! The colors are beautiful and are exactly what we were looking for!! Your customer service was great and we really liked working with Rusty!! Thank you 😊, Kay”

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Posted 3 years ago

“Rep was very willing to assist me.by asking quedtions about my needs and decor. I appreciated his Honesty in answering questions about odors in certain rugs. Sincerely wanting me to make a ggod choice! Thanks.”

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Posted 3 years ago

“Awesome that I can order samples.”

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Posted 3 years ago

“Love our new rug. Incredible Rugs was very easy to work with.”

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Posted 3 years ago

“Great selection of rugs, great prices, free shipping and quick delivery. Was able to find several rugs from same collection that went together well in my home.”

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Posted 3 years ago

“I bought the Rizzy Gossamer area rug in Oct 2021. In May 2022 a storm caused major damage to our home and the rug was not salvageable. I was so happy to find I could purchase the same rug from Incredible Rugs & Decor and it arrived in record time! Thank you!”

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Posted 3 years ago

“Great price and very responsive so far”

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Posted 3 years ago

“Great experience, great price and rug arrived before expected!”

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Posted 3 years ago

“Great website and staff. Good inventory, competitive pricing and fast shipping too. It would be hard to beat that combo, keep, it up!”

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Posted 3 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,040 reviews