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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Douglas S
Verified Buyer
“The rug we ordered turned out better than we expected. We are very happy with it. The ordering process was simple and delivery was timely. Overall, we are very pleased with our purchase and our experience with Incredible Rugs and Decor. We will use them in the future.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great selection and description of the rugs. Quick delivery.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I love my new rug, and the price was fair.”
Helpful Report
Posted 7 years ago
Gena E
Verified Buyer
“I paid over $500 for a rug that has been shedding its fabric since I laid it out. My home is full of rug fabric every day. Very irritating for such an expensive rug.”
Helpful Report
Posted 7 years ago
Rugs are snipped and trimmed during the finishing process so it is very normal to see some shedding and loose threads during the initial break-in period (first month or two). Simply vacuum (suction only, preferred) the rug thoroughly to remove these loose fibers. Thank you.
Posted 7 years ago
Anonymous
Verified Buyer
“Perfect color and size. Looks great in the room and get many comments.”
Helpful Report
Posted 7 years ago
Shirley M
Verified Buyer
“We enclosed our condo patio with a motion screen that keeps out heat and dirt. It was so hard to find a decorative indoor/outdoor carpet that would fit the space. Your company had the most choice in style, color and sizes. We just put it down and are thrilled!”
Incredible Rugs and Decor 5 star review on 6th July 2018
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I absolutely love the rug I bought for underneath the dining room table. The colors are great and look good with the rest of the decor. I was able to buy a small sample flyer to ordering the rug so that was a good benefit for purchasing the ride from Incredible Rugs and Decor.”
Helpful Report
Posted 7 years ago
Betty B
Verified Buyer
“Customer service was outstanding. Delivery was very fast and the rug was gorgeous.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“My friends accepted delivery of my new rug while I was out of town and were awestruck! They commented on the high quality and rich colors (which were true to the images on line). I purchased the 9'x13' size which was perfect for my living space. I am extremely happy with selection and service!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I haven't received my rug yet. Better wait.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Their interface made it very easy to filter for rugs in the color scheme I was looking for. Much better than other sites I've seen.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“You have the best selection of Surya Rugs. Outstanding!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Best price, fast shipping and the quality seems excellent.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Easy ordering, good looking product and quick delivery!”
Helpful Report
Posted 7 years ago
Krasne
Verified Buyer
“Th rug looks exactly like it does online and it shipped to me in 3 days! I love it”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I ordered the Karastan Touchstone Moy Willow Grey area rug. It is beautiful! When I had questions about the shipping and delivery, it was very easy to communicate with Steve via email.”
Helpful Report
Posted 7 years ago
Courtney H
Verified Buyer
“Great website - easy to search and navigate. Impressed with order tracking and speed. Have already shared with friends.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I ordered a sample and in just a matter of days it arrived at my door. Actually 2 samples and so now the hard part is deciding which one.”
Helpful Report
Posted 7 years ago
Stephanie K
Verified Buyer
“Great sale price and fast delivery. Unfortunately one end of the rug was “crinkled” because of the way it was rolled for shipping. If I had a steamer I could probably correct the problem. I have placed books on the “crinkled” end hoping they will resolve the issue.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Beautiful rug; even better than pictured. Quality is superb. Packaged so well; 4 layers to protect the card. Highly recommended”
Helpful Report
Posted 7 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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