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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Chase H
Verified Buyer
“The staff here are wonderful! My rug was back ordered, and then delayed on shipping because of covid ,and the staff were super helpful with my nagging questions. My rug finally came and I am in love! I would recommend Incredible Rugs and Decor to friends and family!”
Helpful Report
Posted 4 years ago
Tom L
Verified Buyer
“Waiting for deli”
Helpful Report
Posted 4 years ago
Gary P
Verified Buyer
“Just got rug. Looks very good. Very good quality.”
Helpful Report
Posted 4 years ago
Beth S
Verified Buyer
“Rug arrived on time and wrapped well. No damages”
Helpful Report
Posted 4 years ago
Judy G
Unverified Reviewer
“The process of ordering was smooth and easy--which I need at my age. I haven't received the rug or pad yet--and will be happier still if it looks and feels as good as advertised. I appreciate the update on where my order stands.”
Helpful Report
Posted 4 years ago
Chester M
Verified Buyer
“could not log onto the tracking after password was sent. But the shopping experience was very good with no problems in shipping and a fast delivery as advertised.”
Helpful Report
Posted 4 years ago
Ken S
Verified Buyer
“Incredible customer service, communication, and follow-up. First-class organization. Never lose those values. It separates you from all the other online businesses. Thanks...”
Helpful Report
Posted 4 years ago
Patricia M
Verified Buyer
“Great”
Helpful Report
Posted 4 years ago
Mary C
Verified Buyer
“Ordering was a breeze. The rugs arrived promptly and in perfect condition. I definitely recommend this company and their products!”
Helpful Report
Posted 4 years ago
Pam M
Unverified Reviewer
“We are very please with our new rug. It matches the decor perfectly and I nly concern, what type of vacuum would I use on it. Dyson, roomba or shark. Everyone who comes by to visit my remodeling project just comments on how lovely the rug is. So far I rate it a 10.”
Helpful Report
Posted 4 years ago
Mary M
Verified Buyer
“Love my new rug!! Great price! Wonderful delivery! I will order again from Incredible Rugs and Decor!”
Helpful Report
Posted 4 years ago
Shelah B
Verified Buyer
“Easy shopping, quick delivery!”
Helpful Report
Posted 4 years ago
Cindy H
Verified Buyer
“A pleasure to do business with you. Great selection. Fast shipping. Beautiful product Thank you!”
Helpful Report
Posted 4 years ago
Dannena C
Verified Buyer
“Site was easy to use and the rug I purchased is beautiful and arrived quickly.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I was able to find an amazing rug for an unbeatable price. I got all my questions answered regarding which type of rug pad to order and my rug arrived on time and now I can't wait to unroll it and see it in all its glory.”
Helpful Report
Posted 4 years ago
Farelle W
Verified Buyer
“I was able to find a beautiful rug at an unbeatable price. Ordering was a breeze and I had a bunch of questions that were answered for me in a heartbeat. Thank you”
Helpful Report
Posted 4 years ago
Candy C
Verified Buyer
“You promised a two day delivery. We are leaving Saturday morning and you are delivering Saturday evening.”
Helpful Report
Posted 4 years ago
Steven E
Verified Buyer
“Service was outstanding and very cooperative in letting us FaceTime with our interior designer on rug features.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very prompt service and shipping.”
Helpful Report
Posted 4 years ago
Grazyna S
Verified Buyer
“I was impressed with the timeline, I wasn’t expecting that the rug I purchased was shipped within a couple of days…”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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