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Incredible Rugs and Decor Reviews

4.7 Rating 4,052 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Marianne H
Verified Buyer
“I love the way you contacted me regularly about the rugs shipping status. Thanks I just received the rug and love it. I will definitely go to your company in the future and recommend it to others. Kindest regards Marianne Hittler”
Helpful Report
Posted 8 years ago
Karen I
Verified Reviewer
“Great communication and service. I had several issues with shipment dates and they were very attentive and responsive to my needs. Rugs are as pictured and promptly shipped. Deliveries are reliable. Love the app that lets you picture the rug in your room! Highly recommend this company.”
Helpful Report
Posted 8 years ago
Robin R
Verified Buyer
“saw this exact same rug and hall runner on another site. Searched it and came up with your site. Price was about 12% less and included the rug pads. Ordered the rug and runner. nice product, delivery in a week and it looks great.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The process was easy, the price was good and the service fast.”
Helpful Report
Posted 8 years ago
Wendelin M
Verified Buyer
“Delivery was timely. Perfect match to the other rugs I brought. Will buy more. thanks”
Helpful Report
Posted 8 years ago
Tami L
Verified Buyer
“I had an absolute great experience with Incredible Rugs and Decor. I love the feature of being able to view your room with the rugs you're interested in. It really made it easy and picking the correct rug for my room. In regards to their match program I am pleased with the competitive price they offered.”
Helpful Report
Posted 8 years ago
Stan K
Verified Buyer
“You went way beyond the call of duty to get us a swatch of the carpet we wanted.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Ordering was easy. Even when the area rug took a few weeks to ship, they let me know since I placed the order that this was going to happen. The area rug was delivered earlier than scheduled, but they contacted me to let me know this (which made me very happy). The under padding was not included in this delivery, so I made one single phone call, and they took care of the problem very efficiently.”
Helpful Report
Posted 8 years ago
Tammy S
Verified Buyer
“Beautiful rug and excellent quality. Outstanding prices as well! Thank you so much.”
Helpful Report
Posted 8 years ago
Marcia S
Verified Buyer
“Fast delivery excellent pricing all in all extremely pleased.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The website is great. It is very easy to find exactly what you are looking for. Prices are in line with or below other sites. Follow up on orders is well done. I will definitely shop here over other sites.”
Helpful Report
Posted 8 years ago
Janice W
Verified Buyer
“Great customer service. Emails have kept me informed from the minute I placed my order. I can’t wait to get my samples so I can choose which one I will order.”
Helpful Report
Posted 8 years ago
Kuang-Jen L
Verified Buyer
“Very easy to use in the website for the choice of rug, and fast delivery. I am very happy for this purchase, and will use Incredible Rugs and Decor for my future rug purchases.”
Helpful Report
Posted 8 years ago
Shanna T
Verified Buyer
“They were delivered quickly and look exactly like the picture!”
Helpful Report
Posted 8 years ago
Linda V
Verified Buyer
“The owner, Steve, did everything possible to get us the lowest price versus sale prices at department stores and other on line sites. He also provided excellent followup to ensure everything went smoothly. We are expecting our area rug in about two weeks, which is at least two weeks early.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The deep colors and the quality of the rug are perfect. The website was easy to navigate and delivery was prompt and on the date promised.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“I received the rug I ordered today and it was damaged during shipment. I immediately emailed Incredible Rugs and Decor and got a prompt response asking for more details. After one more email, a replacement rug is being shipped to me. Excellent customer service- something that’s rare these days. Incredible Rugs and Decor has made me a a very happy customer, and I will recommend them to anyone in the market for a new rug.”
Helpful Report
Posted 8 years ago
Tracy L
Verified Buyer
“I was extremely pleased to work with Incredible rugs & decor! They price matched an item I was looking for and shipped in a timely manor. I will definitely work with IR in the future. Thank you for your exceptional customer service!”
Helpful Report
Posted 8 years ago
Eric P
Verified Buyer
“Great selection and price .very quick getting back to you with answers. Shipping was fast for my items.will buy from them again in the future.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“I looked through thousands of area rugs on several different sites, in anticipation that it was worth it since I will likely use it for years/decades. IRD worked well for me in regards to the filters and selection. Sometimes filters are too limiting, sometimes they don't seem to eliminate anything. The very specific sizing filter was key for me. That was something no other site provided and I think it helped me not get fatigued from searching and looking, since I didn't waste time clicking for details only to find the size was wrong. I also appreciated the selection. I bought a Surya rug. I noticed other sites that carried Surya, but not the full assortment of designs and sizes. Considering the rug is clearly still in the Surya warehouse, I guess this is another positive function of your website. And when shopping online, that is kind of the name of the game.”
Helpful Report
Posted 8 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,052 reviews
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