Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,052 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Coupled with great prices and selections, the Incredible Rugs and Decor staff is extremely professional, courteous and knowledgeable!!!”

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Posted 8 years ago

“So helpful!”

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Posted 8 years ago

“Shopping was easy. Will be back to look at more rugs. Moving into a new house and in need of rugs. Can't wait to receive this order.”

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Posted 8 years ago

“The best price on the rug I fell in love with. Delivered within a week of ordering.”

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Posted 8 years ago

“We are very pleased with our rug. It brought much needed color into our Family Room.”

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Posted 8 years ago

“They made it easy for me to do my shopping. Thank you.”

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Posted 8 years ago

“Wonderful selection of quality products delivered in a timely fashion at a rest price.”

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Posted 8 years ago

“Steve did a great job!”

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Posted 8 years ago

“Great communication from when the order was placed to when it was delivered. The rug was well-packaged and just as expected. Excellent customer experience.”

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Posted 8 years ago

“HI! I needed a specific rug delivered before January 4th. I found the rug on two sites with similar incentives so I called to see if delivery by the 4th was even possible considering it was already Dec. 27th and the new year holiday was approaching. Steve answered the phone and took care of checking with FEDEx/UPs to make sure of the delivery date and called the manufacturer to check if the order could still go out on the 27th. I committed, and got the order one day early! The other supplier told me I'd get delivery between Jan4-9. Thanks again Steve. And the carpet is beautiful, exactly what I was looking for to showcase my office. Renee R.”

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Posted 8 years ago

“Incredibly easy to order, awesome selection, reasonably priced! I loved the rug so much I went back for a second one. To order the second time took only one minute- no need to retype all my info— absolutely awesome experience !!! I would not hesitate on purchasing from this site. I’ll be back I’m sure!”

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Posted 8 years ago

“This rug was literally HALF the price of the local store. I ordered it on a Monday and it was delivered by Thursday!! It just arrived - but so far, so good. Incredible Customer Service.”

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Posted 8 years ago

“The whole process was flawless. Easy navigation throughout website, great price, easy payment process and very speedy delivery. Perfect. Thank you. My rug is just what I was looking for and a price that beats all others.”

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Posted 8 years ago

“I was so pleased with the size and the color was just right. It fit the area very well.”

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Posted 8 years ago

“The rug I ordered was unfortunately out of stock when I ordered it, but Steve Aijian was very responsive in updating the status of the rug which ultimately was delivered.”

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Posted 8 years ago

“I’m very happy with the rug; it’s beautiful. I also appreciate the quick response to emails that I sent with questions. The delivery was prompt as well. Mary Turner”

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Posted 8 years ago

“The salesman, Steve, from IRAD was extremely nice and took time with us to describe and help find the exact rug we were looking for. Despite having to wait about 2 1/2 months for it to come from Egypt, it arrived today and I could not be more happy with it. the colors are exactly as I pictured, no flaws or problems. I would definitely order from IRAD again. Thank you Steve.”

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Posted 8 years ago

“I ordered a small rug and a mat to go under it. The mat is making its way to me (slowly). On the tracking email for the mat, I saw a small notation that the rug is actually unavailable! I would have liked more clear communication about that! And I don't really want the mat without the rug that goes over it!!”

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Posted 8 years ago

Hi Celeste, sorry for any confusion. The website showed one left when you ordered online and our warehouse notated that they couldn't locate it. Fortunately, we were able to pull one from Karastan's warehouse and it's en route to you. UPS tracking shows you will have it on Monday. Thanks for your patience. I am confident that you will love it.

Posted 8 years ago

“I am so pleased with my experience and purchase from Incredible Rugs and Decor. This store was actually suggested to me by a local store that no longer carried the rug I wanted. Once the order was placed, and IRD also realized that they no longer carried the rug I wanted, they emailed me with an immediate refund and found several alternatives that were close in style and color to my original purchase. I was able to make another choice and delivery was quick. IRD stayed in touch with me throughout the process. I would definitely make another purchase from them and well as recommend them to other shoppers! Thank you so much!!”

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Posted 8 years ago

“Service was great.”

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Posted 8 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,052 reviews