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Incredible Rugs and Decor Reviews

4.7 Rating 4,052 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

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Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Steve was very helpful, and the order was processed properly.
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Posted 8 years ago
Was as expected. Matching rugs we already owned but in a different size and we’re having difficulty finding the size we wanted. Arrived quickly.
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Posted 8 years ago
Quick shipping and excellent quality
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Posted 8 years ago
I was very unsure about placing an order for such a large amount (over $700) online with a company I never heard of and was a pop up while I was searching for the rug I wanted. I knew it was out of stock everywhere. After "chatting" with Steve he assured me he could fill my order as soon as it became available. And the price was better than anywhere else. Every time I had a question I got an immediate answer and the rug arrived when promised. I would gladly recommend this company to anyone and just placed another order.
Incredible Rugs and Decor 5 star review on 25th December 2017
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Posted 8 years ago
Super Simple ordering. Went to a local rug store, found one we liked...researched online and found it on incredible rugs...was able to use a discount code which made the rug less and no sales tax....so, we bought 2 rugs....exactly what we wanted and ordered. Couldn’t be happpier.
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Posted 8 years ago
Ordering online was quick and easy. Wasn't able to apply the discount code but I started a chat and was helped immediately, discount was applied. Steve was very helpful and friendly! Great experience and will use again!
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Posted 8 years ago
I purchased 3 rugs and they arrived within a week. I love the rugs, they are good quality and great price. The company has outstanding customer service, Steve was fantastic.
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Posted 8 years ago
My rug was on backorder and they kept me informed every step of the way. Beautiful rug - highly recommend this store!
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Posted 8 years ago
I was looking for a black rug and thought I found one that was perfect when I searched the word "black. However when I received it, it was really a dark navy and had the letters NY as part of its name. I thought it stood for NewYork, but obviously it stood for Navy. I called to return it and shipping charges to return it is $39 that they will deduct from my credit. Since it really wasnt my fault, I am disappointed with that charge.
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Posted 8 years ago
EXCELLENT PRICES.
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Posted 8 years ago
I had purchased a 5x7 of this same rug at a local furniture store. I was thrilled to find this on your web site. The 3’x5” is at my front door. It arrived in a timely manner. I’m very satisfied. Thank you, Kathy
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Posted 8 years ago
I had been looking locally for this particular rug at a better price, and that’s when I found your company. The staff was super pleasant, kind and helpful. This was my first experience w/Incredible Rugs and won’t be my last. I will be sharing my experience with friends and family! Thanks for your great prices!!!
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Posted 8 years ago
Last year, my husband and my bought an area rug for our living room. We were in search for the matching runner and front door mat. We happened upon Incredible Rugs and Decor and were able to get exactly what we needed at an incredible price. We immediately made the purchase and have been amazed by the communication provided in regards to the shipment and delivery - exceptional customer service! I highly recommend Incredible Rugs and Decor and will be making additional purchases in the future.
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Posted 8 years ago
Web site was very easy to use. I have the same rug for 8 years and I liked it very much and so I looked for it on the search engine.... I like the quality of the rug so much I ordered the 8x10. I give you a 5 for keeping in touch with the shipping.
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Posted 8 years ago
I love my rug! And the best price I could find!
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Posted 8 years ago
We have a larger rug just like these we purchased from another company and we love it. We have pets and it cleans well and is pretty much bullet proof but nice to walk on. We wanted matching area rugs and I was going to buy these rugs on Amazon and then found Incredible Rugs and ended up paying significantly less and got free freight. There is no point in paying more for the same things. The items were in stock and shipped quickly and we look forward to receiving them.
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Posted 8 years ago
Great service!!
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Posted 8 years ago
This company has outstanding customer service. Each time I have contacted them they have answered quickly and have accommodated me. I definitely would use this company again. Thank you so much for your assistance in getting my rugs to.
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Posted 8 years ago
We totally love our Karastan carpet. It's wonderful, we have several and this one is perfect. The other one we ordered is on the way and we're confident that it will be perfect too. We have been very happy with the order, processing and delivery of our carpets. We'll have the second one by Christmas. We'll be recommending this vendor to others with no hesitation. Thanks!!!
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Posted 8 years ago
Steve was fantastic! I challenged him to beat a competitor's price and he came through with flying colors! Our rug was promptly ordered and received and we absolutely love it! Thank you for honoring your best price guarantee!
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Posted 8 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,052 reviews