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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Monica D
Verified Reviewer
“I spoke with Mary because your web site said the rug I was interested in was out of stock. She contacted the company and found out the rug was available. She contacted me within an hour of my first phone call and applied my discount and placed my order. Excellent customer service.”
Helpful Report
Posted 4 years ago
Thomas M
Verified Buyer
“Excellent”
Helpful Report
Posted 4 years ago
John B
Verified Buyer
“Good service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very happy with my purchase.”
Helpful Report
Posted 4 years ago
Becky M
Verified Buyer
“When ordering, I was treated very good. I have not received my order yet.”
Helpful Report
Posted 4 years ago
Nancy L
Verified Buyer
“It came fast and in excellent Condition. Thank you.”
Helpful Report
Posted 4 years ago
Deborah H
Verified Buyer
“Lots of options and communication for delivery. Very efficient”
Helpful Report
Posted 4 years ago
Laura H
Verified Buyer
“I ordered the rug on May 31st and received an email that it shipped on June 2nd. The rug delivered on June 7th! I was not expecting such super fast service! I would definitely order from your company again. Thanks to everyone involved from start to finish to get my order out. We really appreciate it! LH”
Helpful Report
Posted 4 years ago
Kelly K
Verified Buyer
“Easy. Good selection of rugs”
Helpful Report
Posted 4 years ago
Patricia M
Verified Buyer
“Excellent selection and good prices. Prompt delivery.”
Helpful Report
Posted 4 years ago
Karen T
Unverified Reviewer
“Awesome quality and service.”
Helpful Report
Posted 4 years ago
Rick R
Verified Buyer
“My order was originally supposed to be delivered April and it’s June 11 and still have not received my order.”
Helpful Report
Posted 4 years ago
Susan F
Verified Buyer
“the people at incredible rugs were wonderful and a delight to deal with. You would never know it is just an online operation as they treated me like a real customer and were very helpful and kind.”
Helpful Report
Posted 4 years ago
Peggy P
Verified Buyer
“Very easy to navigate and quickly find a size and price, as well as the right rug. Thanks you.”
Helpful Report
Posted 4 years ago
Deb M
Unverified Reviewer
“Excellent quality and exactly as pictured at the best price. Fast shipping too!”
Helpful Report
Posted 4 years ago
Deeadra I
Verified Buyer
“I have not received 2 of my rugs. Not good.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Ordering was easy. Website said shipping within 2-5 days. It’s now been 2 weeks and call into customer service and looks like it just shipped today. Was in stock item. Don’t expect quick delivery! Will review purchase once the rug arrives.”
Helpful Report
Posted 4 years ago
Celeste W
Verified Buyer
“If I hadn’t got a pop up 11% discount I would not have purchased this rug from Inredible Rugs as you price was exactly same as all other online rug suppliers”
Helpful Report
Posted 4 years ago
Sharon H
Verified Buyer
“Rugs were in stock when I ordered and still haven’t gotten them. It’s probably been 2 weeks.”
Helpful Report
Posted 4 years ago
Mary J
Verified Buyer
“Love the feature of seeing the rug in my room before purchase.”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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