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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
BRENDA M
Verified Buyer
“Ordered my rug in April but not delivered until July! Had to contact incredible rugs three times to give me an update!!!!”
Helpful Report
Posted 4 years ago
Carolyn F
Verified Buyer
“I have nothing to add.”
Helpful Report
Posted 4 years ago
Nancy B
Unverified Reviewer
“This is my second order. Your site is easy to navigate and clear. Product is great.”
Helpful Report
Posted 4 years ago
Nancy B
Unverified Reviewer
“This is my second order. Your site is easy to navigate and clear. Product is great.”
Helpful Report
Posted 4 years ago
Brenda P
Unverified Reviewer
“I love this Karastan Spice Market Tigris aquamarine rug. I have 3 other Karastan rugs that I’ve had since the 90’s and they are just as beautiful since the day I bought them. This is a lovely elegant addition to our home. I love that they never go out of style. Traditional look is great in a modern, contemporary or traditional style. Love it! By good quality, you can’t go wrong.”
Helpful Report
Posted 4 years ago
Evelyn H
Verified Buyer
“The rug you shipped me looks nothing like the rug I ordered.”
Helpful Report
Posted 4 years ago
Ida L
Verified Buyer
“The selection was enormous and the value was excellent. My beautiful Karistan rug arrived in excellent condition and is exactly what I wanted for my family room. Not only is it beautiful, but it feels so luxurious under bare feet. I love it!”
Helpful Report
Posted 4 years ago
Angelique F
Verified Buyer
“I love the rug! It's not as thick as the first rug I ordered but works well for where I needed it. I love the ease of ordering, the variety of choices, and the fast shipping!”
Helpful Report
Posted 4 years ago
Deborah
Verified Reviewer
“Received my rug this morning and I'm so happy with it! It looks exactly like it did on the website! It also came in the timeframe that was stated and arrived in perfect shape. I love this rug and will buy from Incredible Rugs and Decor in the future! 😍”
Helpful Report
Posted 4 years ago
Kathleen H
Verified Buyer
“Very professional and courteous. This will be my 4th purchase and more to come. Best orices and great quality!”
Helpful Report
Posted 4 years ago
Carolyn T
Verified Buyer
“My first shopping experience was excellent, so I went back for more!”
Helpful Report
Posted 4 years ago
Dawn R
Verified Buyer
“Great selection, good website functionality, excellent communication!”
Helpful Report
Posted 4 years ago
Catherine N
Verified Reviewer
“The order was seamless. Delivered as promised. The quality of the rug is exceptional. But the main thing I am impressed with is the quality of the photographs of the rugs on the web site. I’m all about colors when I am putting a room together. The purchased rug was exactly as pictured on the web site. Many thanks for that. The rug colors perfectly matched my fabrics and the oranges bring out my kitchen floor’s warmth.”
Helpful Report
Posted 4 years ago
Anne D
Verified Buyer
“Easy to shop & search. Search revealed info as requested in search.”
Helpful Report
Posted 4 years ago
Karen F
Verified Buyer
“I love the fact that you have the ability to visuale the rugs in your room by uploading an image. ONLY way to shop for rugs.”
Helpful Report
Posted 4 years ago
Molly T
Verified Buyer
“Very helpful and responsive; a pleasure to work with.”
Helpful Report
Posted 4 years ago
Kim S
Verified Buyer
“Excellent selection and customer service! Thank you!!”
Helpful Report
Posted 4 years ago
Maxine M
Verified Buyer
“User friendly website and constant updates as to the status of my order. I’ll provide a review of the product when I receive my rug.”
Helpful Report
Posted 4 years ago
Lauren H
Verified Buyer
“This is the second time I've used Incredible Rugs and Decor. Their service and products are outstanding. Enthusiastically recommend!”
Helpful Report
Posted 4 years ago
Curtis D
Verified Buyer
“Very easy to find what we were looking for. So far I would recommend them if you are looking for top quality rugs.”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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