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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Zanna T
Unverified Reviewer
“All arrived, and I love them all. They are in my bathroom, in my 214 year old house in PA. They are a color I love, and very lush under foot. Charm galore and perfect service. I recommend you to friends and family.”
Helpful Report
Posted 4 years ago
Rosie
Verified Reviewer
“Sorry but I was expecting Original Karastan rug quality. This rug is very soft, loosely woven, and colors are not nearly as dark and rich as appear online. My mistake for shopping online perhaps. For a rug over $600, there should be a free pad as well. Looks ok, but not great like it appeared.”
Helpful Report
Posted 4 years ago
Kim B
Verified Buyer
“So many options to choose from, colors, sizes and textures. Looking forward to receiving my first order.”
Helpful Report
Posted 4 years ago
Jerrold C
Unverified Reviewer
“Excellent pictorial representation of product. Spoke with several members of the company during selection, purchase, and placement of rug. They were all very knowledgeable and helpful.”
Helpful Report
Posted 4 years ago
Karen S
Verified Reviewer
“I was extremely happy with the excellent customer service given by Robert and Noah I am now just waiting for my beautiful rug to arrive! Thanks again for your help!!😊”
Helpful Report
Posted 4 years ago
Karen S
Verified Reviewer
“I was extremely happy with the excellent customer service given by Robert and Noah I am now just waiting for my beautiful rug to arrive! Thanks again for your help!!😊”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Will only purchase area rugs from here! Customer service is excellent, super fast shipping, best prices, quality packaging and product! 😍”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Will only purchase area rugs from here! Customer service is excellent, super fast shipping, best prices, quality packaging and product! 😍”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Will only purchase area rugs from here! Customer service is excellent, super fast shipping, best prices, quality packaging and product! 😍”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Responsive customer service, a nice selection of rugs, and reliable shipping times!”
Helpful Report
Posted 4 years ago
Dayna S
Unverified Reviewer
“I just received my new rug! It's the most beautiful rug I've ever seen in my whole life! Thank you so much!”
Helpful Report
Posted 4 years ago
Elaine J
Verified Reviewer
“love the rugs great quality and superior customer service!!”
Helpful Report
Posted 4 years ago
Shirley H
Verified Buyer
“Ordering was super simple waiting for it to arrive”
Helpful Report
Posted 4 years ago
Elia B
Verified Reviewer
“Very good. Fast service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“I love your website but even more, I loved the very kind and efficient assistance of Noah. I had of few bumps along the way to my order confirmation but I think everything will be fine! If Noah lived closer, I'd bake him some cookies!”
Helpful Report
Posted 4 years ago
Jonathan P
Verified Reviewer
“The 4th of July sale was amazing and the website makes it very easy to get exactly what you’re looking for.”
Helpful Report
Posted 4 years ago
Charles S
Verified Reviewer
“Very Good - if the rug is delivered on time per email notifying me item has shipped!”
Helpful Report
Posted 4 years ago
Andrea C
Verified Reviewer
“Rug shipped fast”
Helpful Report
Posted 4 years ago
Kim H
Verified Reviewer
“Easy to use website. Great option to “see rug in your room” online. Interface with your employees for my questions was prompt and courteous. IR has their act together!”
Helpful Report
Posted 4 years ago
Nancy M
Verified Reviewer
“5 stars! I have ordered many rugs from Incredible Rugs and I am never disappointed. The rugs are top quality and the service is excellent.”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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