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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jean E
Verified Buyer
“Love the design and outrageous wonderful colors!”
Helpful Report
Posted 5 years ago
Joan P
Verified Reviewer
“Prompt customer service and great quality rugs”
Helpful Report
Posted 5 years ago
Brenda S
Verified Buyer
“Love the runner. It is exactly what I was looking for. Plan to order 2 larger rugs of the same design soon.”
Helpful Report
Posted 5 years ago
LarryS
Unverified Reviewer
“Ordering merchandise from IR&D always a pleasurable experience. Topnotch website, second to none!”
Helpful Report
Posted 5 years ago
Mary G
Verified Buyer
“Great ordering experience and the rug is as beautiful as it looked online!”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Great rugs, people and service. Very patient and helpful, got EXACTLY what we wanted.”
Helpful Report
Posted 5 years ago
Christie J
Verified Buyer
“Amazingly fast service and prompt responses”
Helpful Report
Posted 5 years ago
John
Unverified Reviewer
“Great prices!! Easy process to order!”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“I just ordered a couple of rugs. My experience with the gentleman I worked with was nothing short of excellent. He was extremely knowledgeable, patient, and very helpful. I hope the company understands how fortunate they are to have such a high caliber employee. During these changing times it's good to have someone like him representing your company. And no, I've never met the gentleman and we're not related!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I like the search features for the rugs. They arrived fast and communication with the company was prompt and answered my questions quickly.”
Helpful Report
Posted 5 years ago
Peter M
Verified Buyer
“The past several months we've been shoping for a rug that seemed non-existing. While at Lowes Home my wife found the perfect carpet. Because we were completely satisfied with our purchase, we order another carpet direct from the distributor's website and we found another carpet that met are requirements. After ordering the carpet I got an email from the owner (Steve Aijian) thanking me for the order, giving me his contact info. I am very satisfied with the quality of the product and the customer service.”
Helpful Report
Posted 5 years ago
Del R
Verified Buyer
“They are keeping me informed of the status of my order. Can’t wait to get the rugs!”
Helpful Report
Posted 5 years ago
Carrie M
Verified Buyer
“Professional & friendly customer service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good prices, good selection, and good customer service.”
Helpful Report
Posted 5 years ago
Alexander S
Verified Buyer
“Rug indicated in stock. Ordered and paid. Only to hear its a month + wait. Very disappointed,”
Helpful Report
Posted 5 years ago
Our inventory changes rapidly, but our warehouse located one last piece and filled your order this past week. You should see shipment tracking details in your inbox and the Freight Carrier will be calling you soon to schedule a delivery date and time. Thanks and enjoy!
Posted 5 years ago
Rhonda M
Verified Buyer
“I loved the rug so much that I just ordered another one.”
Helpful Report
Posted 5 years ago
Jean C
Verified Buyer
“Beautiful rug! Great customer service and fast shipping! Very pleased.”
Helpful Report
Posted 5 years ago
Joanne A
Verified Buyer
“Received a thank you for my order and updates on shipping,which was very prompt.”
Helpful Report
Posted 5 years ago
Christina S
Verified Buyer
“The description and the color boxes you use to show the color scheme of the rug are perfect! Such a smart way to help in the sale of your rugs. I received my rug today and it is exactly what was pictured and the quality is good. I will definitely buy again.”
Helpful Report
Posted 5 years ago
Mike W
Verified Buyer
“Great price, beautiful rugs! Highly recommended”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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