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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Deborah L
Verified Buyer
“Items were clearly described. I was kept informed along the way as to product availability and shipping schedule. Rugs arrived within 4 days in great condition. Love the free shipping! Good experience all around.”
Helpful Report
Posted 3 years ago
Leddy N
Verified Buyer
“So far it was a very good price and quick delivery. I do not have the rug yet it is supposed to arrive today.”
Helpful Report
Posted 3 years ago
Wendy S
Verified Buyer
“I just found out that the rug I had on order is on it’s way to me. Please disregard the negative review. Thank You!”
Helpful Report
Posted 3 years ago
Denise J
Verified Buyer
“I have been shopping for that rug for a month or so, comparing different sites. On your site, I couldn't access the feature of seeing the rug in the room. I chose your site based on your reviews and the 15% discount.”
Helpful Report
Posted 3 years ago
Carolyn P
Verified Buyer
“Great price on rugs. Extensive inventory. Considerate and responsive help center. Quick delivery. What more is there. They really are Incredible!”
Helpful Report
Posted 3 years ago
Debbie C
Verified Buyer
“So far, so good. I have not received it yet. Tomorrow!”
Helpful Report
Posted 3 years ago
Joyce J
Verified Buyer
“I called and got immediate, courteous and informative service. It was a pleasure speaking to a real person! Shipping and delivery were prompt. My order is arriving today. I will review the product when all is “done and dusted”.”
Helpful Report
Posted 3 years ago
Marzette B
Verified Buyer
“Great service! Easy to order online and the rug swatch looks exactly as expected. It came quickly and tracked its arrival!”
Helpful Report
Posted 3 years ago
Denise E
Verified Buyer
“The website is very user friendly and fast. The options load quickly and all the screens are easy to navigate. An extremely wonderful feature is the “see it in your room” option. I got a very good sense of what to pick that way. Also, they are up front about timing for shipping and stick to their promises. It’s a wonderful company.”
Helpful Report
Posted 3 years ago
Mazen F
Unverified Reviewer
“Love the selections and the discounts as well. The chat with the reps was best in class..”
Helpful Report
Posted 3 years ago
Thomas S
Verified Buyer
“Was made very easy to submit my order and had no problems whatsoever”
Helpful Report
Posted 3 years ago
Carrie S
Verified Buyer
“Perfect and arrived so quickly!”
Helpful Report
Posted 3 years ago
Ron
Unverified Reviewer
“The rugs are very nice. I have purchased 4 so far and for the money, they are thick, heavy, good quality and very good looking. One can spend thousands on a rug like these but for my budget, these are a happy ending or beginning for my needs.”
Helpful Report
Posted 3 years ago
Warren G
Verified Buyer
“Incredible rugs and Decor has a great selection and great prices. There is also very useful information about which pads to choose for the buyer's particular situation. Great selection and prices and free shipping. I ordered my rugs and pads on Saturday morning and am writing this review on Friday morning. The rugs arrived yesterday well packaged/protected and in perfect condition. The pads should be here this afternoon. So in addition to being free the shipping is fast. All in all a much better experience than I've had with the local merchant I had been dealing with.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The rug shipped quickly. Only issue is the freight comps delivers between 11 am till 4 pm. Kills your entire day.”
Helpful Report
Posted 3 years ago
Corliss I
Verified Buyer
“Rug delivered in a timely manner”
Helpful Report
Posted 3 years ago
Lynne
Verified Reviewer
“Fantastic customer service. I have ordered 2 rugs from Incredible Rugs and Decor and the customer service is outstanding. The prices are great as well. I shopped around and found that their prices beat all other companies.”
Helpful Report
Posted 3 years ago
Richard K
Verified Buyer
“A+ site & service”
Helpful Report
Posted 3 years ago
Travor M
Verified Buyer
“Professional and great customer service! Highly advised.”
Helpful Report
Posted 3 years ago
Aimee P
Verified Buyer
“Wonderful selection and customer service. A+++”
Helpful Report
Posted 3 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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