Login
Start Free Trial Are you a business? Click Here

Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Tatyana
Unverified Reviewer
“Varieties of rug styles and colors, professional customer service, very convenient search, and reward points make your site very attractive for customers.”
Helpful Report
Posted 7 years ago
INGE F
Verified Buyer
“Beautiful colors, great pricing, soft texture, strong packaging. Shipping time was a little longer than expected but acceptable based on the distance”
Helpful Report
Posted 7 years ago
Christine K
Verified Buyer
“Was able to find the style and color I wanted, which I had not been able to do at other area rug sites. Ordered one rug for under dining room table and a runner to match. The larger rug came very quickly. The runner was on back order and had to wait about 2 months for it, but it was worth the wait. Happy with the quality. Just what I was looking for.”
Helpful Report
Posted 7 years ago
Jane S
Verified Buyer
“The rug I ordered is even prettier than the web pictures & it was delivered in good time”
Helpful Report
Posted 7 years ago
Rich W
Unverified Reviewer
“Very good pricing and communications. They have a great selection of products and quick response . The items that I purchased are of good quality. I would consider them in the future.”
Helpful Report
Posted 7 years ago
Tatyana
Unverified Reviewer
“I initially ordered Surya Gava rug and then decided to cancel it due to low pile and other not beneficial information. Steve and his team were very helpful when they cancel my order promptly. Then I analyzed many rugs and nothing grabbed my attention as this cancelled one so guess what? I ordered it again, and hopefully will keep it.”
Helpful Report
Posted 7 years ago
Deb B
Verified Buyer
“Exceeded my expectations. Timely, exactly what I ordered!!”
Helpful Report
Posted 7 years ago
Marge D
Verified Buyer
“They were most helpful and allowed me to make a color change shortly after I made my order. Very very accommodating......”
Helpful Report
Posted 7 years ago
Maragret M
Verified Buyer
“I have a round version of the rug i ordered and there is a stark difference in the color saturation in the second rug. It is much brighter and deeper in color. I appreciate this but it doesn’t match my other rug which now looks faded. Is there anyway to get two matching rugs?”
Incredible Rugs and Decor 3 star review on 16th August 2018 Incredible Rugs and Decor 3 star review on 16th August 2018
Helpful Report
Posted 7 years ago
We suspect that your existing rug may have faded from sunlight or wear and tear over the years, which is why your new rug looks brighter/deeper in color.
Posted 7 years ago
Barbara V
Verified Buyer
“This is a wonderful company to do business with. The rug arrived in the time that was specified, and was just like it looked online. I will definitely shop here again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Easy to order. Arrived on time and cost a lot less than same rug at local furniture store.”
Helpful Report
Posted 7 years ago
Darrelyn E
Verified Buyer
“The customer service was very helpful when contacted. The order shipped quickly and arrived in good condition.”
Helpful Report
Posted 7 years ago
Jeffrey S
Verified Buyer
“Was able to match a previously bought rug. It was a seam less process at a great price! We are very pleased with Incredible Rugs and Decor.”
Helpful Report
Posted 7 years ago
Thony P
Verified Buyer
“I ordered a beautiful rug and I received constant confirmation during all stages of the shipping process. Customer Service was excellent and the price was very affordable in comparison to other companies. I will definitely recommend Incredible Rugs to my family and friends. Thank you Incredible Rugs.”
Helpful Report
Posted 7 years ago
Neal J
Verified Buyer
“Waiting for delivery, but order went well and look forward to getting delivery”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Beautiful rug. Great price and fast shipping. Will buy again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Kept me informed. Very prompt delivery”
Helpful Report
Posted 7 years ago
Amanda M
Verified Buyer
“Incredible Rugs is very responsive to any questions about orders and goes above and beyond to address any concerns.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Prompt service, communication, and proper packaging of rug. All good!”
Helpful Report
Posted 7 years ago
Susan O
Verified Buyer
“This is a wonderful company! I received a rug sample with the intent to purchase an 8 x 10ft rug for our dining room. The sample did not work out. I contacted the co via email. They immediately responded and sent me a return label in a very professional and friendly manner. I will continue to try and find the perfect rug from them”
Helpful Report
Posted 7 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request