Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,038 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 4,038 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process and delivery were great. Price was outstanding, the best I found on my particular rug. I would have given 5 stars except for the fact that the rug I ordered was a smaller version of a large rug I already had. After receiving it, while the pattern was the same the colors were off quite a bit. It wasn’t going to work where I had planned to use it but we decided to keep to and use in a different area.”

Helpful Report

Posted 7 years ago

“Beautiful. The colors are very similar to the online image. Really brightens up my kitchen!”

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Posted 7 years ago

“Always helpful”

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Posted 7 years ago

“Excellent product & customer service. Fast delivery.”

Incredible Rugs and Decor 5 star review on 14th September 2018

Helpful Report

Posted 7 years ago

“I contacted customer service after I paid for the rugs to see if I could change the color without having to return and reorder. Right away the owner contacted me, sent me a screenshot to confirm the new color I was requesting, changed and processed the order. Went above and beyond in customer service!”

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Posted 7 years ago

“Fast and Prompt as well as very helpful. I love the site.”

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Posted 7 years ago

“Fast Shipping and Great Quality”

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Posted 7 years ago

“Ordering was easy , price exceptional and no hassle delivery . Got updates from Fedex ....brilliant”

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Posted 7 years ago

“The rug was exactly what I had pictured. It was delivered quickly and as promised.”

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Posted 7 years ago

“I love my new rug!! It is exactly what I had wanted. It was so easy to order and it arrived just when you said it would. I could not be happier. Now I'm going to order the rug pad too. Judy D.”

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Posted 7 years ago

“I placed the order for my rug on 8/30 and received it on 9/10. The rug is a beautiful blue and looks just like the photo. I'm very happy with the easy ordering process, quick delivery and the pretty rug.”

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Posted 7 years ago

“All I can say is WOW! I bought a small 2' x 3' Karastan 100% poly rug for my entry porch. 90% of the rugs in my home are wool Karastans, but I wanted something that could stand up to dirt, wet snow, etc. The rug just arrived (Spice Market) and it is as soft as the wool ones and just beautiful. I didn't know what to expect from a polyester rug, but I'd be just as pleased to have thsi in my living room as I would the entry porch. It's GREAT!”

Incredible Rugs and Decor 5 star review on 11th September 2018

Helpful Report

Posted 7 years ago

“I have not opened my rug and pads yet but the overall experience of ordering and the follow up throughout the shipping process has been really good.”

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Posted 7 years ago

“I LOVE my KAS Emerald Taupe Tropical Border Area Rug! The quality is exceptional and the colors are vibrant. It is prettier than pictured. Shipping was FAST and it was packaged with care. Thank you Incredible Rugs.”

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Posted 7 years ago

“Fast service, good communication.”

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Posted 7 years ago

“I received my GORGEOUS rug quickly. Doesn’t shed. Just great quality and a fantastic sale price. If your thinking about one of their rugs I’d say go ahead and order.”

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Posted 7 years ago

“Quick delivery, merchandise perfectly packed and everything I ordered was great quality. I was also happy with the pricing.”

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Posted 7 years ago

“Pleasure to order,nice web site,very good response! Still waiting for my rug but very easy ordering.”

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Posted 7 years ago

“Incredible rugs lives up to its name... I bought this exact rug for in front of my kitchen sink from a competitor in March 2018 and it was $65 more. When I went looking for another exactly liked it the price was "incredible" and I ordered immediately. It's hard to find many hooked rugs, and this website had a great selection. Ordering process was flawless and a few days later I received an email telling me it had mailed and giving me the ability to track it and get any questions answered I might have. Another email came shortly after telling me what day it would be delivered, and then on that day an email popped up that said it was on my front porch. Great Company, Great Service, GREAT Price and Great Product! Do not hesitate to use...I know if I had a problem they would have taken care of it with to my satisfaction, but to be honest I believe their system is set up to eliminate problems before they happen. Thank you Incredible Rugs!! Anji Ray”

Incredible Rugs and Decor 5 star review on 5th September 2018

Helpful Report

Posted 7 years ago

“Easy to order and delivered as promised.”

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Posted 7 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews