Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.49

4.5 Rating 4,127 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 4,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

Write Your review

Tell us how Kilkenny Design made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a package so poorly packed I had a hard time believing it. 2/6 glass bottles full of scented oil entirely and predictably shattered in the package soiling a crystal picture frame that was also in the box. Went back and forth with customer service and was crystal clear on what was broken and very specifically asked for just replacements for what was soiled beyond the ability to gift and the 2 shattered bottles. Received only one bottle of oil refill - not the 2 I purchased and no replacement for the frame. This was the 2nd time I’d placed a big order with this company but will not ever again.”

Helpful Report

Posted 2 years ago

“My only complaint is the level of packaging used for home delivery. It seems v excessive and isn't following suit of other Irish companies I ordered from where packaging is 100% recyclable. Huge box and amount of bubble wrap used for relatively small deliveries.”

Helpful Report

Posted 2 years ago

“Very fast delivery time”

Helpful Report

Posted 2 years ago

“Kilkenny did a great job. They acknowledged my order, processed my order and shipped my order without delay. I will be ordering from them again!”

Helpful Report

Posted 2 years ago

“It was difficult for me to find a true size for the clothing. I could not find a measurement chart and had to guess for the culottes that I ordered. They were too big and the cost to return them was almost $32.00 (US). I asked for a replacement (size 10) - but I really don't know if you have received my return yet. I'm sure it's the international shipping from the US - that is the delay. I don't know which shipping method you use - but I think it must be much better than the method I used for returning. It would be great if you had a measurement chart for clothing and especially a method for returns that was easier and less expensive.”

Helpful Report

Posted 2 years ago

“good choice,quick delivery”

Helpful Report

Posted 2 years ago

“Excellent quality and service. Always delivered on time.”

Helpful Report

Posted 2 years ago

“brilliant Quaility arrived on time in post”

Helpful Report

Posted 2 years ago

“The yummy infuser set is addictive. I'll be back for more!”

Helpful Report

Posted 2 years ago

“Recently purchased items online. Excellent easy to use website. Very fast delivery.”

Helpful Report

Posted 2 years ago

“Very quick delivery. Excellent customer service”

Helpful Report

Posted 2 years ago

“Jo Browne oils are the best on the market.”

Helpful Report

Posted 2 years ago

“After spending slot of time browsing online for a gift for our son who is living in UK We decided to go with the Belleek 72 PCR cutlery set €200.00, order No (#110011221) At checkout your site clearly identified that the package was to be delivered to UK and I received a confirmation email confirming that it was free delivery, at no time was I advised that I would have to pay Customs and border taxes which came to a whopping £57.70 sterling, the equivalent to €67.39 , I am very disappointed and have refused to pay the above customs fees, I have advised by my solicitor that the package will be returned to you the sender and I will then expect a full refund. I will be very slow to recommend your online site and will certainly not be in a rush to purchase anything else from Kilkenny Design Very disappointed Customer James Crean 0858410496”

Helpful Report

Posted 2 years ago

“My order arrived very quickly and all items were as advertised. Delighted with the service.”

Helpful Report

Posted 2 years ago

“Liked what I ordered .Bought as gifts so I hope my granddaughters enjoy wearing them.”

Helpful Report

Posted 2 years ago

“Star shaped LED not working”

Helpful Report

Posted 2 years ago

“Recieved my gifts all v nice. Easy to shop the Kilkenny on line.”

Helpful Report

Posted 2 years ago

“I purchased a lovely bag, good material qualify and delivery was quick it was overall a great service.”

Helpful Report

Posted 2 years ago

“Delivered promptly as a gift.”

Helpful Report

Posted 2 years ago

“The items I ordered were of good quality but the way they were packaged caused them to bounce around in the box a bit, denting some items.”

Helpful Report

Posted 2 years ago

Kilkenny Design is rated 4.5 based on 4,127 reviews