Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.50

4.5 Rating 3,271 Reviews

87 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed with max Benjamin car fresheners scent gone”

Helpful Report

Posted 1 year ago

“I would just recommend more information being provided about the delivery of the item. I think when I bought the "free as a bird" pendant via your UK website I was sent more emails about when to expect my item. I ended up emailing your customer services on day 7 and I think it was delivered that evening. I only comment on this because unfortunately all our deliveries get thrown a reception and it's quite a faff to find parcels.”

Helpful Report

Posted 1 year ago

Hi Siobhain, Thank you for taking the time to leave us with a lovely review. We really appreciate your feedback, I will be sure to pass on your experience with the online store to the team. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent service- efficient delivery and quality of stock”

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Posted 1 year ago

Hi Jackie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent product! Here in Italy I can’t found it! I’m very happy to have it again! Thanks”

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Posted 1 year ago

Hi Eliana, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Ordered on thursday was with me on the following wonder great job.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Wonderful site to pick-up unusual items as gifts, the selection is good and the online delivery service is prompt and efficient.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with with our online store, your kind words means a lot to us. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Love Kilkenny Design. Overall, whether online or in person, customer service is always excellent and at the heart of the company. Fantastic to have such a diversity and quality of Irish designers.”

Helpful Report

Posted 1 year ago

Hi Sheila, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our stores and customer service, we really appreciate your kind words and I will be sure to pass them on. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Very good quality”

Helpful Report

Posted 1 year ago

Hi Anne, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“My experience of shopping with the Kilkenny shop was very good. It was easy to shop on line and delivery was prompt. The jewellery was well presented with silk pouch and matching gift bag.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order, we really appreciate your kind words. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Wrong item delivered. Rang to report and explain item ordered was for 50th birthday present that Friday. Told to return incorrect item and original order would be with me by the Friday. Did not get item. Had to ring again the following week and order was filled after that. Very disappointed.”

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Posted 1 year ago

“Great quality goods and excellent service always.”

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Posted 1 year ago

Hi Nuala, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order, we really appreciate it. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Easy to order online. Well packaged for delivery.”

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Posted 1 year ago

“I bought some lovely curtains which were of excellent quality. The ordering process was very easy and the shipment arrived in a timely manner.”

Helpful Report

Posted 1 year ago

Hi Kathleen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order and our online services. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Excellent service and products”

Helpful Report

Posted 1 year ago

Hi Tess, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our services, we really appreciate your kind words. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“I contacted the Kilkenny Shop based in Cork City & received great advice & customer service about an Ogham script gift I wished to purchase - I have purchased a good number of these down through the years). I enquired about the likelihood of it being in store. I was advised to purchase it online - these products are very popular & mostly available online. I thanked her for her friendly advice & purchased on line. I received a delivery promptly & I was very happy with the service. Thank you kindly. Oh recipients of present love it too.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order and the customer service you received from the Cork team. I will be sure to pass on your kind words to the team in Cork they will be delighted to hear. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“This company has a very helpful customer service, and it is one of the main reasons I keep coming back”

Helpful Report

Posted 1 year ago

Hi Eileen, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our customer service, it means a lot I will be sure to pass on your kind words. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“very happy with purchases as always”

Helpful Report

Posted 1 year ago

Hi Mary, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your purchases, we really appreciate it. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Kilkenny Shop show cases the best designers on Ireland. You can find the perfect gift for friends or yourself which will always remind you of your time in Ireland.”

Helpful Report

Posted 1 year ago

Hi Gail, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our stores, it is lovely to see so much support for supporting Irish we really appreciate it. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Love the shop...delivery charge mostly gets in the way...minimum spend too high”

Helpful Report

Posted 1 year ago

Hi Jodie, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our online shop, I'll be sure to pass your feedback on to the relevant team . We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

“Very helpful and prompt.”

Helpful Report

Posted 1 year ago

Hi there , Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with our service, we really appreciate it. We would like to send out our thanks for your valued custom and we look forward to welcoming you back in the future. Kindest regards, Sorcha Customer Care and Sales Specialist | Kilkenny Group

Posted 1 year ago

Kilkenny Design is rated 4.5 based on 3,271 reviews