Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.48

4.5 Rating 3,564 Reviews

86 %

of reviewers recommend Kilkenny Design

4.5

Based on 3,564 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 2 years ago

“Order arrived promptly. Very happy.”

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Posted 2 years ago

“Love this shop for Irish goods and crafts, clothing and jewellery”

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Posted 2 years ago

“I have ordered several times from this shop and each time have been impressed by the prompt order response, quick delivery and care in packaging.”

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Posted 2 years ago

“Excellent customer service and quality products. Not only that, The Kilkenny Store is 100% reliable when it comes to getting packages delivered on time and their follow up is amazing from their carrier. The same applies if they are shipping items internationally. They are an amazing company to deal with both in their stores and on line. Highly recommend them!”

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Posted 2 years ago

“Ordered as a Christmas present, not been used yet. Did open and check it before wrapping and it looked great.”

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Posted 2 years ago

“It did have a small defect where there was probably a bubble.”

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Posted 2 years ago

“I ordered a necklace online had it within a few days. It was really well wrapped in a beautiful presentation box. I love Kilkenny design products...thank u.”

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Posted 2 years ago

“Excellent service. Prompt delivery was appreciated. Great to support an Irish company too.”

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Posted 2 years ago

“Great selection of goods,great prices,very fast delivery”

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Posted 2 years ago

“I purchased two of these beautiful candles in the Christmas Tree. Unfortunately the one I’m keeping for myself does not light, I’ve checked batteries, connections etc but no luck. I’ve kept it and put a tea light on top but not as nice. The second one is a present for someone so I won’t know until they open it if it’s working ok”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I would give it 5 but I sent an email regarding some discrepancies in my order and I didn't even get an acknowledgement. I ordered a gingerbread house which was supposed to have two trees attached outside the front door,. One was found loosely in the bag and the other was nowhere to be seen. I sent an email asking if I could get the second tree posted across so I could attach it. Secondly, I ordered a male chef gonk for a friend but received the female one instead. Not ideal as it was for an elderly male friend. I checked the label and it had a barcode for the male chef gonk attached to the female one. Thankfully all of my glassware arrived in perfect condition and looks beautiful.”

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Posted 2 years ago

“Great gifts & customer service”

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Posted 2 years ago

“Delighted with my purchase Crib is beautiful. It was really well protected with bubble wrap & arrived intact Would 💯 recommend & would purchase again from this company Thank you”

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Posted 2 years ago

“Traditional authentic pieces that past a lifetime. Yes sometimes a bit pricey but worth it because quality lasts.”

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Posted 2 years ago

“Very efficient service. Love all your products especially Irish producers”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Products arrived on time. Perfectly packaged. I love Kilkenny Design! Support Irish, not huge MNCs.”

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Posted 2 years ago

“A very quick turn around from order to delivery.”

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Posted 2 years ago

Kilkenny Design is rated 4.5 based on 3,564 reviews