Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.95

2.0 Rating 2,095 Reviews

24 %

of reviewers recommend Kiwi.com

Company Reviews

Questions

Metrics

2.0

Based on 2,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Write Your review

Tell us how Kiwi.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kiwi.com 1 star review on 15th March 2026

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Kiwi.com ® Main Customer Service Phone Number representative at ☎︎+1 (844 ) 493 -5010 [us-Kiwi.com ] OTA (Live Person) was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle.”

Helpful Report

Posted 1 month ago

“Kiwi.com customer service 1 844-493 5010 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 month ago

“Kiwi.com customer service (855) 730-0773 agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 month ago

“Really easy to use site & easy step by step instructions. I recommend giving it a try. I would definitely use again”

Helpful Report

Posted 1 month ago

“The Kiwi.com® main Customer Service Phone Number representative at ☎︎+1–844–493*5010 [us-Kiwi.com] OTA (Live Person) was patient, knowledgeable, and very reassuring during a stressful moment. They walked me through alternative flight options, explained every detail clearly, and helped me update my reservation without any hassle”

Helpful Report

Posted 1 month ago

“Kiwi.com customer service (888-671-(0944) agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone. so we can get you to the right agent. that information, we’ll provide you with contact options. Call an agent, we’ll give you toll-free and local phone numbers.”

Helpful Report

Posted 1 month ago

“Perfect app, easy to add boarding passes to iPhone wallet, everything provided on time...”

Helpful Report

Posted 1 month ago

“I found tickets here for a Chisinau-Dublin flight that worka for me .”

Helpful Report

Posted 1 month ago

“Fajna nazwa fajna firma, lubie kupowac przez kiwi bo jest szybko łatwo i wesoło Wasza kiwi:)”

Helpful Report

Posted 1 month ago

“Great app and site. It did almost everything for me.”

Helpful Report

Posted 1 month ago

“השרות מהיר,עונים לשאלות במידי,ביצוע צ'ק אין על ידי החברה עוזר מאד.”

Helpful Report

Posted 1 month ago

“The Kiwi.com customer service representative at +1 (888) 821-5499 was extremely helpful and professional. They patiently explained my flight options, answered all my questions, and made the reservation update process simple and stress-free.”

Kiwi.com 5 star review on 13th September 2026

Helpful Report

Posted 1 month ago

“I bought 2 tickets and received an email with only one”

Helpful Report

Posted 1 month ago

“Hat alles super geklappt 👍”

Helpful Report

Posted 1 month ago

“Einfach zuverlässig Top”

Helpful Report

Posted 1 month ago

“Yo, encantado con Kiwi, muy correctos ala hora de reserva,check in ,antes y después del embarque,seguid así chicos! Pronto nos vemos de nuevo!”

Helpful Report

Posted 1 month ago

“Осталась очень довольна сервисом Kiwi! ✈️ Всё удобно, понятно и быстро. Легко найти подходящие варианты перелётов, сравнить цены и оформить билет. Информация по бронированию всегда под рукой, приложение удобное и простое в использовании. Спасибо Kiwi за удобный сервис и возможность спокойно планировать путешествия! ❤️✈️ Обязательно буду пользоваться снова и рекомендовать другим.”

Helpful Report

Posted 1 month ago

“sinceramente estoy agradecido con uds es la primera vez que uso este servicio por aplicación y absolutamente todo me resolvieron la verdad gracias”

Helpful Report

Posted 1 month ago

“Era la primera vez que cogía mis vuelos con esta plataforma y la verdad es que todo se ha gestionado bien. Todo ha ido muy bien.”

Helpful Report

Posted 1 month ago

“Good price, good service”

Helpful Report

Posted 1 month ago

Kiwi.com is rated 2.0 based on 2,095 reviews