Laptops Direct Reviews

Name: Laptops Direct
Rating: 4.33

4.3 Rating 2,241 Reviews

84 %

of reviewers recommend Laptops Direct

Company Reviews

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Metrics

4.3

Based on 2,241 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Email, Telephone

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Laptops Direct 1 star review on 9th October 2023

Mette

Laptops Direct 5 star review on 27th May 2023

Stef Walcott

Laptops Direct 5 star review on 24th May 2022

Mal Dee

Laptops Direct 2 star review on 16th April 2022

Kieran

Laptops Direct 5 star review on 31st March 2022

Ali

Anonymous

Anonymous // 01/01/2019

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“Fast & efficient.”

Helpful Report

Posted 8 years ago

“Amazing customer service and great prices too. I'm happy I found them. Thank you”

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Posted 8 years ago

“Order No.36604933 - Laptop & MS Office for my Daughter who's doing a Masters in Aberdeen. Initially bought in my name and contact details... This would not have been accepted as a delivery item at an all female accommodation building at the UNI. So your staff were able to change delivery details and contact details to that of my daughter and delivery went off without a hitch. She loves it... So much lighter, faster and more powerful that her existing laptop.. Well Done And Many Thanks Steve”

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Posted 8 years ago

“Fast dispatch great condition”

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Posted 8 years ago

“very very helpful - Thank you”

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Posted 8 years ago

“The laptop ram already filled up and it runs slow from the first day waste of money dont waste your money on this a cheap phone will probly run faster then this laptop”

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Posted 8 years ago

“Good web site and service. Only criticism - and the reason for dropping one star - is about the choice of courier service. If DPD can advise in advance by SMS it'll be a morning or afternoon delivery then tell you on the day which hour, then others can. There's no excuse not to use such services for high value items.”

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Posted 8 years ago

“Delivery was very quick and excellent product,wouldn’t hesitate to use this company again”

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Posted 8 years ago

“AVOID AVOID AVOID!!! Read the reviews, on here before you go anywhere near this company. They are quite possibly the worst company I have ever dealt with. They left me in tears after dealing with their customer service department, what awful people, I have never been treated so badly as a customer before. I am amazed that they are allowed to trade like this.”

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Posted 8 years ago

“Absolutely one of the worst companies I have ever dealt with. If you buy from them, pray you don't ever need to return anything as their no quibble returns policy is a lie and their after sales 'care' is appalling. They ignore messages and emails, they are rude on the phone and managers/supervisors refuse to even speak to you. I wish I had read other reviews before I purchased from these incompetent crooks.”

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Posted 8 years ago

“Good value great service from Dijon.”

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Posted 8 years ago

“I was very impressed by Laptops Direct. Being invited to suggest a neighbour with whom the item could be left, and then having it confirmed in writing, was reassuring. As was having an on-the-day progress report about when the delivery would arrive - and a photo of the delivery man!”

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Posted 8 years ago

“Made everything simple.”

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Posted 8 years ago

“Ordered a Samsung mobile and requested next day delivery. Arrived as described and on time so very happy.”

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Posted 8 years ago

“Good price, prompt delivery”

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Posted 8 years ago

“Great service and decent price. Thanks :)”

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Posted 8 years ago

“I bought a used tablet which wasn't suitable. I explained this to the CS team. It was returned within 14 days but they have charged me a restocking fee of £50. We had an exchange of numerous emails but they refused to offer me a full refund, I've started a chargeback process with my credit card company.”

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Posted 8 years ago

“Purchased an Aether Cone - great price”

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Posted 8 years ago

“By doing what I paid for?”

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Posted 8 years ago

“Probably the worst company on the market !”

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Posted 8 years ago

Laptops Direct is rated 4.3 based on 2,241 reviews