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Leons Furniture Reviews

2.2 Rating 506 Reviews
28 %
of reviewers recommend Leons Furniture
2.2
Based on 506 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 43%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 1 star review on 21st February 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Don't order anything from Leon’s. They sell what they don't have, don't answer emails and don't have even any answer on when the item will be available, it can last months. For me it's appropriate from money of the others and it's really bad. When I order my blender didn't have any information saying that they didn't have it in the stock. How does it sound to you?
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Posted 5 years ago
Loved shopping here,the customer service was very informative and helpful. Although I only bought 2 gel max cool pillows that were on special for black Friday I found a new mattress set as well.will be returning today to order.Love the pillows! Thanks Leona,Chatham.
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Posted 5 years ago
I just purchased a new Samsung Washer and I must say that the Bathurst, NB Leon's service is amazing, I was greeted as I walked into the store with a friendly smile, the staff were very professional and knowledgeable. I strongly recommend shopping at the Bathurst Leon's for all your appliance and furniture. Thank You Michel, Kathrine, Ricky and Louise
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Posted 5 years ago
We have been dealing with Leon's Windsor for over 20 years and have always been greeted by good people and treated with respect. Yes every once in a while a delivery doesn't always go perfect but Leon's always makes it right either with a technician to come and see what they can do to repair it or just replace it fast. No problem. Customer service is always friendly and concerned and takes care of business. Shout out to Pasneem in Customer Service. Thank you. S.B.
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Posted 5 years ago
Absolutely horrible customer service. After ordering a blender that was indicated as being in-stock, I received a confirmation that it was back ordered as soon as I ordered it. Very bait and switch. Worse yet they replied to my repeated emails by staying they are looking into it. Haven’t heard back. Don’t know if it is coming or cancelled. Just horrible service. I wouldn’t recommend using Leon’s. I’ve learned my lesson.
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Posted 5 years ago
Leon’s furniture on calgary branch they deliver us a broken tv and when we report the management they didnt hepl us and they theareting us also
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Posted 6 years ago
Leons Furniture is rated 2.2 based on 506 reviews