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Lexham Insurance Reviews

4.3 Rating 5,189 Reviews
84 %
of reviewers recommend Lexham Insurance
Company Reviews Metrics Info
4.3
Based on 5,189 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Lexham Insurance Reviews

About Lexham Insurance:

Established in October 2000 Lexham Insurance was originally formed as a specialist broker handling Moped, Scooter and Motorcycle Insurance. The operation has rapidly expanded and now handles polices for tens of thousands of riders and drivers in the UK and Northern Ireland.

Our UK Call Centre team are highly trained and passionate about their jobs and we believe our First Class Service is unrivalled by our competitors.

Visit Website

Phone:

01379 646 529

Email:

enquiries@lexhaminsurance.co.uk

Location:

Unit 21, Hopper Way,
Diss
Norfolk
IP22 4NG

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John
Verified Buyer
“Very lengthy process Documents arrived very quickly but although I stated I have the old licence with group D for motorcycles the group is shown as A which presumably is the current equivalent. I also informed the operator I did not know what kawasaki call the security system but the document received shows a specific type. I do not understand why. suprisingly I was asked where I bought the bike.Not appropriate!! I was also asked about the biggest bike I had ridden.This only served to show how little insurers know. My reply was 1203cc. The thing is that this was only 100hp and only fractionally quicker than the 48hp bike I was insuring. Having checked further I note that no accessories are added when I specifically said I would need to add a rack and box to carry the security requirements. Additionally the operator has stated "no " under medical conditions when I clearly informed him of conditions and that they were not of concern to dvla. otherwise no problems and a courteous staff member Update An e mail to the insurers resolved the problems..cannot be too careful with insurance...thank you lexham”
Helpful Report
Posted 12 years ago
Zachary
Verified Buyer
“My documents arrived and stated that I could renew with no deposit. When I wanted to put the payments in my own name this facility was withdrawn unless I paid £82. Shall be looking for a new insurer next year. Very dissappointed the insurance is in paid from my mums account again !”
Helpful Report
Posted 12 years ago
Mary-Anne
Verified Buyer
“The staff on the phone were very helpful. I'd had a quote through my existing broking site for a policy from an insurer and the quote you gave, apparently from the same insurer, was a third of the cost. And you were very good at not hard-selling extras. The only spoiler was that you expected ME to give you evidence of NCB - I've never, in 25 years of insuring vehicles, had to do this before when switching insurer or broker. And you sent me a letter asking for it rather than mentioning during the phone call to set up the new policy. With all the databases available, even to the Post Office counter staff, you should have been able to look that up yourself.”
Helpful Report
Posted 12 years ago
William
Verified Buyer
“Friendly and helpful but the deals are massively overpirced and the admin fees out of this world. Make sure you search around and compare first. I will be doing this in the future”
Helpful Report
Posted 12 years ago
Alex
Verified Buyer
“Customer service adviser pleasant enough but price higher than online quote and for no particular reason but would not reduce.”
Helpful Report
Posted 12 years ago
Darren
Verified Buyer
“very fast at changes for insurance. Don't understand why it cost more for same cc of bike as its only 3rd party insuance and why you charge a surcharge for using credit card??.”
Helpful Report
Posted 12 years ago
Mark
Verified Buyer
“While the price is good, the customer services and on-line quote process leave something to be desired. On-line gives you a quote, but when you try to retrieve it, the system does not recognise the password or log in, then the password re-set automated e-mails do not contain the required information. When you have a quote and speak to the company you find out, the data has not been saved.”
Helpful Report
Posted 12 years ago
Lexham Insurance is rated 4.3 based on 5,189 reviews
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