loveholidays.com Reviews

Name: loveholidays.com
Rating: 1.18

1.2 Rating 2,516 Reviews

4 %

of reviewers recommend loveholidays.com

Company Reviews

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1.2

Based on 2,516 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 1 star review on 12th September 2025

Tracy

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would never recommend or use Loveholidays. They have been of no help to me, they have offed no refund and the web site is set up to send you in circles. I will never book and holiday with them again. There are a lot more agencies out there that will help you when it’s needed.”

Helpful Report

Posted 5 years ago

“they just ignore you and won't refund!,customer service is horrendous . I have contacted my credit card company and explained how we have been treated by loveholidays and they have started a refund for me. at last I can see a end to this situation and would suggest that all other people affected who used debit or credit card do the same and never use this company again”

Helpful Report

Posted 5 years ago

“I had a voucher back for my cancelled holiday which was only for my hotel I've now just received a message from loveholidays they have had a cash refund back from easyJet and will be passing it back to the card I used to book my holiday , I did tell easy jet I want a refund and they have done it thankgod”

Helpful Report

Posted 5 years ago

“I have used Loveholidays a number of times in the past. Clearly, any company that refuses to uphold basic consumer rights no longer wishes for any future custom. You hand over many months of salary from hard work, trusting that a company will uphold its side of the bargain. We know these are exceptional times, we know that the industry has suffered the worst crisis it has ever faced. But holding on to customers' money is a surefire way to make sure no-one ever books with them again. Avoid - pick a company like Jet2 who have upheld customer refunds and probably deserve our business.”

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Posted 5 years ago

“And the biggest joke-they are a member of ABTA. (but for how long?)”

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Posted 5 years ago

“They are bunch of frauds never refunded,due to covid i have to cancel my hotel booking. Trying to get in touch with them but they never respond. Please do not use them to make booking i am trying to send them a resolution notice from my lawyer.”

Helpful Report

Posted 5 years ago

“Just been on live chat as we was booked holiday and flights through them. Ryanair was our flights who have said we will not be receiving a refund until NEXT YEAR! Asked loveholidays to help us with this issue, did not want to know, quoting terms and conditions rubbish. Booked with the a few times but as they offered me NO assistance at all, will not book with them again. Quick enough to take our hard earned money, immoral behaviour.”

Helpful Report

Posted 5 years ago

“Been waiting for refund 29 days since cancelling... We cancelled before flights were grounded and untitled to refund first.. Stealing everyones money”

Helpful Report

Posted 5 years ago

“This company is the worst. Their customer service representatives are so rude. Communication is awful, if they do not have an answer to your query as to why 30 days later they have not refunded your cancelled flight ticket, they end the conversation by logging off or cutting you off. I have never ever come across a company so viscious and unethical before. They deserve to be shut down completely. Absolute shocking! Please please, do not spend any money with this company, they are quick to take and impossible to get through to when it comes to refunds due to covid. They closed their already useless phone services and moved everything online, so that the reps can easily disconnect the chat when they ate questioned about refunds. If you book a packaged holiday through them they will ask you to contact Ryan air yourself to ask for refunds for the flight.”

Helpful Report

Posted 5 years ago

“Hotel wanted us to leave due to the covid flights canceled 3 times expensive to get new hotel without help from love holiday s who seem to be unable to answer while on holiday don't recommend still trying after 6 wks of trying for refund and expence stay away from booking anything other sites more helpful when things go wrong”

Helpful Report

Posted 5 years ago

“I am still waiting for a refund for a flight with Ryan Air who have already refunded this back to Love Holidays ..disgusting service and impossible to get through to anyone !! Flight was due to go to Rome on 21st March - vouchers given for the hotel - I want my money back now for the flight ASAP.”

Helpful Report

Posted 5 years ago

“Refusing refund”

Helpful Report

Posted 5 years ago

“Refusing to give a refund offering a credit note instead I want my money back if they do not respond I will take them to the small claims court”

Helpful Report

Posted 5 years ago

“Disgusting Company - refusing refund on holiday and not even accepting mail to their legal department at head office, so complete dereliction of duty in relation to their Terms & Conditions and any kind of customer service”

Helpful Report

Posted 5 years ago

“I would never book with this comapny again even if it meant never traveling again. Their policy is a complete lie from start to finish. You WILL NOT get a refund if you cancel your holiday and they WILL CHARGE you a fee to cancel, our fee was €75. They are a disgrace espically with the times everyone is trying to get through. AVOID AVOID AVOID”

Helpful Report

Posted 5 years ago

“Scam company breaking the law, withholding money issue a section 75 notice with your bank to get your money back. Regards breaking the law.”

Helpful Report

Posted 5 years ago

“A scammer company, took your money and never reply anymore! Had to take legal action ! Avoid!”

Helpful Report

Posted 5 years ago

“Avoid at all cost. Will hold you to your contract but not stand by it themselves. This is not a holiday company its a dirty bunch of thief's. I hope the situation we are in destroys this company and wipes it off the planet. Will never use again as long as i have breath in my body. Hope the ceo is held accountable for their law breaking and does time.”

Helpful Report

Posted 5 years ago

“Gypsies liars and thieves...”

Helpful Report

Posted 5 years ago

“Shocking customer service and shocking company ethics there isn't a rating zero so obliged to give one star, would like to give a minus 10 avoid this company at all costs, it will cost you, not them as they steal your money”

Helpful Report

Posted 5 years ago

loveholidays.com is rated 1.2 based on 2,516 reviews