Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.78

2.8 Rating 2,335 Reviews

43 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

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Marks And Spencer 1 star review on 12th July 2025

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I'm calorie counting, the Count on Us range has been invaluable in helping me make informed choices on healthy and convenient food. The range is varied and has aided me on my weight loss journey. The 3 for £10 offer is also very good value for money and I will definitely be making this a regular part of my eating plan even when I am maintaining my weight.”

Helpful Report

Posted 8 years ago

“Very nice Foodhall to shop in at Tring, staff are always pleasant & happy to help (Emma) even after having to deal with the odd unreasonable rude customer! If you have had a bad day, keep it to yourself, don't inflict it on others”

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Posted 8 years ago

“Living in the Republic of Ireland, I order regularly from them. Sometimes deliveries from other companies from the UK to Ireland can take up to 10 days! Not so with Marks & Spencer, 2 - 3 days. Excellent company to shop online with.”

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Posted 8 years ago

“I visit the Upminster Store weekly and the Cashier Ruth never fails. She is extremely helpful always smiling and it is always a pleasure to be served by her.”

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Posted 8 years ago

“I ordered 2 Birthday cakes last Friday 29th June 2018 and when I collected one of them the icing has been Spoiled because the cake was moved during the transportation but FIONA FROM WELLINGBOROUGH SHOP already order another one straight away as I needed the Chocolate birthday cake for Saturday. She is such a wonderful helpful customer assistant and her quick thinking save me from panicking as I was having 40 people to celebrate my daughter 21st birthday party on Saturday. When I collected the chocolate cake yesterday, it was perfect and on top of that she told me that I could have the other chocolate cake that the icing has been spoiled and Marks and Spencer gave a bottle of champagne for my daughter. Thank you so much FIONA AND MARKS AND SPENCER to make our daughter birthday special 🙏🏽 I hope you are not going to close WELLINGBOROUGH SHOP as that is my local M&S shop.”

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Posted 8 years ago

“Staff always happy and cheerful and offer friendly advice.”

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Posted 8 years ago

“good price and goods”

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Posted 8 years ago

“I live in Queensland, Australia & after much searching for a ladies full slip, even in Brisbane city, I could not find one that I liked There are very few to choose from & it seems they are not popular over here I looked on the Marks & Spencer website & straight away saw on I really liked & ordered the size 14 I was a little concerned how the sizing would be as I’m size 12 on top & 14 on the bottom but after receiving it today & trying it on I was more than happy as it fitted perfectly, was a perfect length & felt very comfortable on I will be looking to Marks & Spencer again, if I can’t find what I need in Australia”

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Posted 8 years ago

“Very presentable”

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Posted 8 years ago

“Ordered online and received goods promptly a few days later.”

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Posted 8 years ago

“Always find what I’m looking for there”

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Posted 8 years ago

“Easy ordering,no P&P as collected from nearby store.More than pleased with quality of goods.”

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Posted 8 years ago

“Very speedy delivery to my local store and that store now accepts any returns (this is a recent service). Staff pleasant and willing to assist if any queries.”

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Posted 8 years ago

“Excellent food”

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Posted 8 years ago

“Amazing staff who go out of their way to help you. Great food products!”

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Posted 8 years ago

“Very helpful understanding polite and resulted in good outcome.”

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Posted 8 years ago

“Great selection of Christmas food as a fairly new shopper at m n s I was also surprised pleasantly by the prices as they reflect nothing but the quality of the goods I've returned recently to read stock on certain minced pies they're so fabulous. Looking forward to this Friday to finish Christmas lunch shopping.”

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Posted 8 years ago

“Great customer service friendly staff”

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Posted 8 years ago

“Always good quality good range and choice of colours overseas service excellent”

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Posted 8 years ago

“Always great customer service and reliable - good products”

Helpful Report

Posted 8 years ago

Marks And Spencer is rated 2.8 based on 2,335 reviews