MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very clear directions and easy to set up and test.”

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Posted 9 years ago

“Just moved and the help with training, testing and reassuring the accuracy of the equipment was exceptional.”

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Posted 9 years ago

“Thank you for being apart of my life!:-) this mobile device has given me my life back!! I have m.s. and falls have been part of my lifestyle due to my disabilitie. I have stayed in my home or close to my home cause of my falls. I can KNOW go walk my dog further, and keep my health mobile CAUSE I'm Nolonger afraid 😍 I have named it my "Angle", sent from the Lord. I also want to thank you ALL, plus an extra high 5 to ms. Lynda Page for great compassion for others and loves her Job and does it well. Thank U:+) B”

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Posted 9 years ago

“Your representive was very good at contacting me immediately and explaining every detail of your service. He was very patience and forth coming with the answers to my questions. He also anticipated my needs and suggested the best plan to accomodate those needs.”

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Posted 9 years ago

“Very pleased with this product and everyone involved. Ken was super helpful.”

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Posted 9 years ago

“We have not had your system long enough to experience your help due to a medical need. However, I (Robert R. Schmidt) have a real medical problem DUE TO my use of Pradaxa and the fact that your wrist band is too short and squeezes my arm blood vessels so much that I can't wear the alert box intended for this type of use. I also have COPD and prefer not to use the neck alert due to problems there. What I need is a longer wrist band or your system is useless as I move around outside and in the community. My phone is 253-857-3268.”

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Posted 9 years ago

“Very impressed with the customer service given. All of my questions were addressed in a polite & timely manner. Cheryl Peters was very helpful in getting my Mom & Dad setup with Mobile Help.”

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Posted 9 years ago

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Posted 9 years ago

“Great comfort for my Mom who lives alone.”

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Posted 9 years ago

“The people, the equipment, the literature and everything to do with this company is/are top notch. I couldn't be more pleased after a horrible experience with "Great Call" Dave”

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Posted 9 years ago

“""”

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Posted 9 years ago

“My 35 year old daughter had a massive STROKE A year ago September. It was every parents mightmare. in december i was able to go back to work and worry less knowing her home had Mobile Helpthere for her if she needed it to be. I Thank God every day for Mobile help.Even if it goes off acidently they always respond. My son in law sat on it on day by mistake and they hear this lady talking Do YOU NEED HELP. DO YOU NEED HELP. THEN THEY RELIZED IT WAS MOBILE HELP.THEY BRING ME PEACE OF MIND EVERYDAY. THANKYOU MOBIL HELP. THANK YOU BRENDA DOBAK”

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Posted 9 years ago

“They were most helpful. I didnt need it at this time. But I will use you when the time comes. Thank you so much.”

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Posted 9 years ago

“Easy to set-up.”

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Posted 9 years ago

“to review this after only having a couple of days is stupid in my opinion. We did not get the product we asked for but it was sent out to us - so their customer service was great. It should be written in large print not to wear fall protection pendant to bed. Because she did not read that and well, we got a call at 1am asking if we were ok. We are not the clients, she is and that led us to find out she gave our number since she did not have a phone, So right now the only one we can rate is customer service and they are good. we will see what happens within the next week.”

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Posted 9 years ago

“I cannot rate anything but the preliminary matters such as shipping and setting up instructions.”

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Posted 9 years ago

“I feel safer having the device!”

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Posted 9 years ago

“I was concerned with cost and if there was to be a contract and distance of help, and JC explained everything in detail and with an honest interest type of voice and demeanor (I could see through the phone)LOL so all went well. Put JC up for the next raise. Lee Ann”

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Posted 9 years ago

“I may have submitted this previously. Very pleased with everything going forward.”

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Posted 9 years ago

“I had no trouble setting up your system. Of course the ultimate test will come the 1st time I press the help button. Ed”

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Posted 9 years ago

MobileHelp is rated 4.6 based on 4,101 reviews