MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MobileHelp has provided my family with an outstanding level of service. Both my parents wear the bracelets and have the GPS unit which is an excellent source of comfort. My father unfortunately needed to use the unit 3 times within a 5 week span and it was easy to use (even with the learning curve of not being able to speak into the unit, the emergency response still occurred). MobileHelp assisted the emergency team when they arrived as they knew exactly what they were dealing with, including the medication information which was easily located. Plus myself, and then my brother, were immediately contacted and informed of the events. We have already recommended the product to a number of people since signing up last year and will continue to do so. Thank you.”

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Posted 8 years ago

“I am very happy with Mobile care. I have had it since January and have sat my system off by mistake twice and each time they have called me right away.”

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Posted 8 years ago

“I have had Mobile Help monitoring for years. I am a 71 yr old retired nurse who has lived alone in my home for 14 yrs. I am probably too active for my own good and extraordinarily clumsy to boot! I am fearless when it comes to home projects, including landscaping a steep hill in my backyard. I can't tell you how many times I've fallen down that hill, weed-wacker and all. I was mainly concerned that I would badly hurt or kill myself out back and nobody would discover me until I was "soup". Yucky, didn't want that! That being said, I decided to try out Mobile Help. I really felt secure with my pendant around my neck. I even left instructions that if I activated my alarm and didn't answer the base unit.....send help to check out the backyard! I even cancelled my home alarm system because, no matter what was going on (like a burglary), help was literally at my fingertip. I am only canceling this service because I am moving to a retirement community that is monitored and where I'll slow down and smell the roses!”

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Posted 8 years ago

“My mother had mobile help and used it for the first time Saturday evening. Although, I was on the phone with her and had her press the button, the company called me within 2-3 mins after she activated it. They informed me that she was using the service. They were very nice and also asked if they could call the other people on the list. EMS showed up within 6 mins of pressing the button. Which was awesome for 1055pm. Thank God for mobile help, they give me piece of mind! I also love the key box she received as a free gift. Best free gift!”

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Posted 8 years ago

“I have had Mobile Help for almost a year. I enjoy the confidence of knowing I have help nearby when I am out and the people I have spoken to on the system have been courteous, polite and helpful. It is a good investment. Thank you.”

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Posted 8 years ago

“Well done. customer service lady who ordered a new lanyard. Also thanks to technical support fellow for instructions with attaching it and provided additional help. P. Walls”

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Posted 8 years ago

“South Carolina recently endured "Hurricane Matthew" and my mobile device neck pendant was forced to endure a storm of its own. Somehow, I "lost" the neck pendant when changing clothes but did not know it...and upon my return to SC and after the first washing of clothes, there it was!! The mobile device weathered the washer and the dryer!! I called to test it and it worked...quite a surprise. Only one suggestion...use a higher quality "ring" between the lanyard and the neck pendant. It often catches and tears the lanyard.”

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Posted 8 years ago

“Friendly, easy to work with and completely happy with their service!”

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Posted 8 years ago

“Thank you for giving me the opportunity to say how pleased I am with Mobile Help. While on vacation in NJ last June, I accidentally hit the button on my necklace and the EM came to my son's house to help me. My cousin, who is one of my contacts, called me (she was also on vacation in VA) to see if I was ok. That's how I found out that Mobile Help really helps all over the country. I feel so safe having this system. It has become my "new friend". So far, I have given information to three of my friends who have lost their spouses. Millie Dudek”

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Posted 8 years ago

“What I like about MobileHelp is that I only have to push one button and everyone is notified of the emergency in our home. We recently used MobileHelp for the first time and my neighbor was notified, my kids were notified, the EMT's were notified as was the Fire Dept. I didn't have to spend time calling everyone and that was a big help. Thank you MobileHelp. Shirley D'Agostino Canyon Lake, CA”

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Posted 8 years ago

“These group is on the ball. They are quick to respond in every way. I appreciate this even when it is my new puppy chewing on the watch and causing the need for a response. Thanks so much. I am so happy to be part of this group.”

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Posted 8 years ago

“Stuart was very knowledgeable and compassionate.”

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Posted 8 years ago

“It is wonderful working with people who care about getting things done for the elderly. I would highly recommend Mobil Help to all my friends. They always answer and take a issues with complete a professional approach for the product they sell.”

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Posted 8 years ago

“I got MobilHelp to wear outside when I walk my dog. I'm 57, and have chronic pain from 7 herniations in neck and back, fibromyalgia,arthritis, and lumbar ridiculopathy. I live in a bad neighborhood with drug dealings on most corners, among other things. It didn't used to be like this. But I feel much safer when I wear this outside. It's a good feeling to know I can get help when I need it. Thank you.”

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Posted 8 years ago

“I feel very safe wherever I go with my Mobile Help device. I have taken it out of town several times and I feel very comfortable having it with me.”

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Posted 8 years ago

“Excellent technical support! Solved minor problem immediately.”

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Posted 8 years ago

“Courtesy and efficiency personified!”

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Posted 8 years ago

“I love the service I get at Mobile Life. The staff is alway friendly and helpful. I told my brother about Mobile Life and now he and his wife a now members. Thanks keep up the good work. From a happy customer. Ernest Phillips”

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Posted 8 years ago

“I have had Mobile Help for almost a year, and am very happy with the service. I live alone, but with Mobile Help, I can take a walk outside as long as I take my mobile device with me, I feel confident to drive and do other things on my own. Thank you, MOBILE HELP!”

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Posted 8 years ago

“Although I've had it for 5 years now,fortunately I've yet to use it,but the fact of having it readily available is peace of mind to me. I try to check it once a month just to let them know I'm hooked up.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews