MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 1 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart was very knowledgeable and compassionate.”

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Posted 9 years ago

“It is wonderful working with people who care about getting things done for the elderly. I would highly recommend Mobil Help to all my friends. They always answer and take a issues with complete a professional approach for the product they sell.”

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Posted 9 years ago

“I got MobilHelp to wear outside when I walk my dog. I'm 57, and have chronic pain from 7 herniations in neck and back, fibromyalgia,arthritis, and lumbar ridiculopathy. I live in a bad neighborhood with drug dealings on most corners, among other things. It didn't used to be like this. But I feel much safer when I wear this outside. It's a good feeling to know I can get help when I need it. Thank you.”

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Posted 9 years ago

“I feel very safe wherever I go with my Mobile Help device. I have taken it out of town several times and I feel very comfortable having it with me.”

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Posted 9 years ago

“Excellent technical support! Solved minor problem immediately.”

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Posted 9 years ago

“Courtesy and efficiency personified!”

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Posted 9 years ago

“I love the service I get at Mobile Life. The staff is alway friendly and helpful. I told my brother about Mobile Life and now he and his wife a now members. Thanks keep up the good work. From a happy customer. Ernest Phillips”

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Posted 9 years ago

“I have had Mobile Help for almost a year, and am very happy with the service. I live alone, but with Mobile Help, I can take a walk outside as long as I take my mobile device with me, I feel confident to drive and do other things on my own. Thank you, MOBILE HELP!”

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Posted 9 years ago

“Although I've had it for 5 years now,fortunately I've yet to use it,but the fact of having it readily available is peace of mind to me. I try to check it once a month just to let them know I'm hooked up.”

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Posted 9 years ago

“I feel safer with mobilhelp when i am out and about by my self. Almost a year, have not used it. Hope i never will.”

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Posted 9 years ago

“Mobile Help is a very important service for me. I wouldn't be without it. Thanks to all the helpful and polite help I have received. Judy Horn”

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Posted 9 years ago

“I have been a member of the MobileHelp family for several years. Although I have not had an emergency, I do check to make sure it is working. I have been very happy with how quickly they answer no matter where I am.”

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Posted 9 years ago

“Have not had a reason to request help but the few times the help button was accidentally pressed the operators understood and were very polite.”

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Posted 9 years ago

“I wish it cost more like $30 per month including fall detection”

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Posted 9 years ago

“Have had MobileHelp for almost a year and Praise God have not had to use it. I am very happy with the wrist buttons, one black, one white and the white mobile base. I also have the Blue Tooth scale and like it very much, only draw back is the voice is too loud when announcing my weight. (HA!) All in all this is a good system for me.”

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Posted 9 years ago

“I had an unusual circumstance and needed to contact my mother but her land line was not working. The Mobile Help tech was so kind and had no hesitation in helping me through that situation. I am so grateful for this service.”

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Posted 9 years ago

“So far I am pleased with service. There was a call that was handled very appropriately”

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Posted 9 years ago

“While this addressed to Mark Rauchenstein, he has forwarded it on to me, as I am the one using Mobile Help equipment. I have been very satisfied with your service. I am fortunate in as much as I have not had to use it in an emergency situation. It is a comfort for my children to know that I will have help if such a situation should arise.”

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Posted 9 years ago

“Responded immediatly”

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Posted 9 years ago

“Courteous and prompt service.”

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Posted 9 years ago

MobileHelp is rated 4.6 based on 4,104 reviews