MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I am new to Mobile Help. I have fell once and it went off and then I accidentally set it off. But I know that they are to help if needed and that is a great relief as I go on with my life.”

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Posted 7 years ago

“Mobile Help is a good service. Mobile Help gets me to where i have to go and the people are curtious and kind. Without Mobile Help we would not be able to get back and forth to Dr's. There are alot of people that depend on Mobile Help simply becayse thry do not have vehicles to get around in.”

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Posted 7 years ago

“Very happy happy with my service immediate call back”

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Posted 7 years ago

“The response time is unbelievable. We had an over active fall medallion that had to be replaced, and we are more than pleased with the technical support in getting the new one programed. Your mobile help is really helpful. h”

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Posted 7 years ago

“Answered my husband’s button😊 He just needed help to get up after trying to go faster than his walker! The same people have been coming for a year, so he was happy to know them.”

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Posted 7 years ago

“Best value of the four I called and excellent customer service.”

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Posted 7 years ago

“comfortable being alone now”

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Posted 7 years ago

“I like someone always knowing where I am.”

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Posted 7 years ago

“I feel more secure now when I'm home alone. Priceless! I have a neurological disease and can fall anytime (infact, my recent fall left me with two fractured ribs). After that my son insisted I get MobileHelp. I'm so glad I did!!!”

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Posted 7 years ago

“Made my children happy to know i'm not alone.”

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Posted 7 years ago

“Nice to know help is available .. so far, haven't had to use it.”

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Posted 7 years ago

“Very pleased with the components of the system, everything I need! Also The persons who answer when I call, even if it’s a mistake, are very kind & helpful. J. Matthews”

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Posted 7 years ago

“From my initial contact with Robert, everything was excellent. He answered all 20+ of my questions thoroughly. Equipment arrived promptly with great instructions. Setup was very easy. That you.”

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Posted 7 years ago

“always answered my questions with a smile”

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Posted 7 years ago

“My questions answered. Very courteous,”

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Posted 7 years ago

“The equipment is good quality. I have had a little problem with the magnetic clasps on the pendant being accidently pulled apart and causing an alarm. But overall, it all works as it is supposed to. The customer service has been superb, from the representative who signed me up with the system (answered all my questions efficiently) to the people who have contacted me on the phone and those who have answered the alarm.”

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Posted 7 years ago

“Have rsponded twce to false alarms caused by flimsy button cord. The button is strung on a thin string because the slot on the top is too narrow for a substantial chain. thus the button flips over against my chest and goes off. Please redesign.”

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Posted 7 years ago

“I can use it at home and when I am not at home it makes me feel very safe that I have it with me I am very pleased thank you very much for helping”

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Posted 7 years ago

“I feel secure and protected wherever I go. Thank you”

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Posted 7 years ago

“I never used your service I had 3 times were i pushed the button accidentally and the people that answered were very nice. Thank you Eleonore Meier”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews