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MobileHelp Reviews

4.6 Rating 4,093 Reviews
88 %
of reviewers recommend MobileHelp
4.6
Based on 4,093 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read MobileHelp Reviews
Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Anonymous
Anonymous  // 01/01/2019
The rating is not for actual experience with the device, but in the ease of orientation.- I purchased this device for my sister. I want to have peace of mind at any time of the day & night. Prior to purchase, & especially at night, I couldn't sleep & rest well because I might not be able to hear & detect if there is a problem in her room (which is quite far from my family bedroom). After receiving the device & studying how it works, I also oriented my sister about it, then we familiarized ourselves with the features & did some tests on how it works. It works well especially with its easy to understand directions. Thank you very much. Rose
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Posted 8 years ago
Very clear directions and easy to set up and test.
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Posted 8 years ago
Just moved and the help with training, testing and reassuring the accuracy of the equipment was exceptional.
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Posted 8 years ago
Thank you for being apart of my life!:-) this mobile device has given me my life back!! I have m.s. and falls have been part of my lifestyle due to my disabilitie. I have stayed in my home or close to my home cause of my falls. I can KNOW go walk my dog further, and keep my health mobile CAUSE I'm Nolonger afraid 😍 I have named it my "Angle", sent from the Lord. I also want to thank you ALL, plus an extra high 5 to ms. Lynda Page for great compassion for others and loves her Job and does it well. Thank U:+) B
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Posted 8 years ago
Your representive was very good at contacting me immediately and explaining every detail of your service. He was very patience and forth coming with the answers to my questions. He also anticipated my needs and suggested the best plan to accomodate those needs.
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Posted 8 years ago
Very pleased with this product and everyone involved. Ken was super helpful.
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Posted 8 years ago
Very impressed with the customer service given. All of my questions were addressed in a polite & timely manner. Cheryl Peters was very helpful in getting my Mom & Dad setup with Mobile Help.
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Posted 8 years ago
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Posted 8 years ago
Great comfort for my Mom who lives alone.
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Posted 8 years ago
The people, the equipment, the literature and everything to do with this company is/are top notch. I couldn't be more pleased after a horrible experience with "Great Call" Dave
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Posted 8 years ago
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Posted 8 years ago
My 35 year old daughter had a massive STROKE A year ago September. It was every parents mightmare. in december i was able to go back to work and worry less knowing her home had Mobile Helpthere for her if she needed it to be. I Thank God every day for Mobile help.Even if it goes off acidently they always respond. My son in law sat on it on day by mistake and they hear this lady talking Do YOU NEED HELP. DO YOU NEED HELP. THEN THEY RELIZED IT WAS MOBILE HELP.THEY BRING ME PEACE OF MIND EVERYDAY. THANKYOU MOBIL HELP. THANK YOU BRENDA DOBAK
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Posted 8 years ago
Easy to set-up.
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Posted 8 years ago
I feel safer having the device!
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Posted 8 years ago
I was concerned with cost and if there was to be a contract and distance of help, and JC explained everything in detail and with an honest interest type of voice and demeanor (I could see through the phone)LOL so all went well. Put JC up for the next raise. Lee Ann
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Posted 8 years ago
I may have submitted this previously. Very pleased with everything going forward.
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Posted 8 years ago
I had no trouble setting up your system. Of course the ultimate test will come the 1st time I press the help button. Ed
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Posted 8 years ago
We feel very secure with Mobil-Help; especially with GPS tracking capaxity of the Duo System.
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Posted 8 years ago
I enjoy it because I'm not tied to home, I can go anywhere in the US and get help, as prone to falls as I am, I am glad to know that I can get help 24 hours a day. If your by yourself I would recommend this to you.
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Posted 8 years ago
Very quick response as I was learning how to use my new alert system. Had several false alarms getting use to the sensitivity of the system. Kind and responsive. Feel confident that when I have a real emergency, you will be there to help.
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Posted 8 years ago
MobileHelp is rated 4.6 based on 4,093 reviews