MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't had it long enough to go into any detail. I purchased your company's because it tracks me wherever I adventure to.”

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Posted 8 years ago

“Very friendly and knowledgeable staff. Product is awesome, and works great for my mother who has Alzheimer's. Best price, easy to use.”

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Posted 8 years ago

“The Mobile Help with its parts went together easily and test out well. Haven't needed to click on emergency, but it and I are ready if the time comes. I wear the necklace and take the other duo when I go out in the car. Easy enough! I would recommend it to anyone who might need to communicate in an emergency. Peggy Boyd”

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Posted 8 years ago

“We had JUST set up the pendant for my mom and the NEXT day she needed it when she fell and broke her ankle. Everything worked just as it should have!”

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Posted 8 years ago

“It does what it is supposed to do and is easy to use.”

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Posted 8 years ago

“I am a new user but having researched many companys MobileHelp offered more for the money and fast service so everything great so far.”

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Posted 8 years ago

“I'm new to Mobile Help and so far it's good because it gives me peace of mind in the event that help is needed.”

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Posted 8 years ago

“I feel peace of mind after my sons installed my new Mobile help system. As a widow living alone , this also gives my sons peace of mind, knowing their Mother is covered. I am a firm beleiver in sharing knowledge of something that is good or helpful, and this can be one of your best forms of advertising. I am so grateful @ age 85 years young to be living in my own homeMy oldest son did the research, & felt your unit definitely the best . thankyou Sincerely Colleen C. Irland”

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Posted 8 years ago

“The person I talked to helped me to understand the forms I had to fill out with great patience.”

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Posted 8 years ago

“I had called to get more information about MobileHelp for my 91 year old mother. When I called I was connected to Jay Jackson. He was very friendly, helpful and thoughtful from the very first call to when I later called to order it. From start to finish he was extremely helpful. Everything arrived and set up was so easy and ready to use. Jay Jackson could not have been more helpful. Please compliment him on how friendly and helpful he was.”

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Posted 8 years ago

“My contact person 's name was Vince and I can't say enough good about him. My mother refused to get a monitor, but I needed my questions answered, so when she gave the OK I would be ready. Vince knew the situation but answered every question. He reassured me that this is a common situation an that once she could see how easy it is to use she would be fine with it. He never pestered me, but called back periodically to see if there were any more questions and how she was doing.It took a good scare, but she finally agreed to get the monitor. She still feels she doesn't need it, but it makes me feel better”

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Posted 8 years ago

“customer service very helpful and curtious delivery of product was quick and set-up was easy”

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Posted 8 years ago

“I have not had to use the service yet but so far the service has been great.”

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Posted 8 years ago

“My initial contact was very pleasant and informative. The sales rep/customer rep was very knowledgeable of his product line. He explained all the options to me in a clear and concise way enabling me to make an informed decision. He was very patient and wanted to be sure my questions and concerns were addressed and that I felt comfortable with my decision. It's a difficult time and process to go through when your life changes to cause you to consider a health alert monitor. I was treated with with respect and concern at a difficult time. This product was reasonable in price for what it offered compared to others.I am anxious to travel with the mobile unit.”

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Posted 8 years ago

“service person was very helpful kind and thorough. equipment arrived quickly and on time. very simply plugged in and activated. mobile help checked in and made sure all was satisfactory and answered one more question. item is simple and everything is just as described and I have contact if ever needed. the generous gift of key box is appreciated. thank you nancy and howard revenig”

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Posted 8 years ago

“very good staff (roberto) very easy to sign up everthing went well as presented 5 star”

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Posted 8 years ago

“Love it feel so safe. I live alone and it gives me much peace of mind even when I am not home”

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Posted 8 years ago

“It's keepin me safe and now my love ones worried bout me”

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Posted 8 years ago

“Great job of explaining their system and service...easy to understand. Price is right. Everything happened as stated. I would recommend them.”

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Posted 8 years ago

“Very patient, knowledgeable and helpful”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews